I went in to find out rates and was immediately greeted by the manager, Claudia. She was very…read morehelpful and even gave me a tour of the school. The facility was clean, modern, and chic. Will definitely be back.

From the owner: Our unique, multifaceted curriculum gives you the skills you need to become a licensed professional…read morein the beauty industry: a thorough grounding in technique, artistry and business, plus career resources, advice, contacts and support.

Ashley gave an amazing relaxing facial. Everyone at ICE&M is so nice. The facility is clean and I…read morecould tell the students are learning everything they need to know to becoming successful.

I have been going to the Institute of Cosmetology, Esthetics & Massage for years for facials,…read morenails and massage and have generally had very positive experiences, which makes this situation especially disappointing. During my last massage appointment in March, the student assigned to me mentioned being exhausted and dealing with a death in the family. I sympathized with her situation, but unfortunately the massage itself involved very little pressure and did not help relieve the tension in my back muscles. When I requested deeper tissue work, she brought out a massage gadget instead of using her hands. I specifically requested a traditional hand massage without gadgets or elbows, but the session still did not feel therapeutic or effective. One concern I have is that the school requires clients to complete feedback forms directly in front of the student, which discourages honest feedback and makes clients uncomfortable expressing concerns openly. After the appointment, I politely informed the front desk that I did not feel I had received much of a massage. I was told someone would contact me. Instead, the only follow-up I received was a call canceling my next appointment, which had been scheduled with a different student. I called back twice afterward and received no response. Today, when I finally spoke with the owner, I was shocked by how condescending and dismissive the conversation became. Instead of listening, she talked over me and lectured me as if I were one of her students, or even worse, a misbehaving child. Rather than listening to a long-time client or offering a simple courtesy massage or any kind of gesture to resolve the issue, she spoke to me in a belittling and reprimanding manner. She even stated that I should be able to afford a $120 massage elsewhere and told me not to return for services. Insult upon insult. Don't ass-u-me a client is "poor" if he or she comes to your school. Without clients, your students could not complete their training. I get regular massages from my massage therapist of 15 years every other week. I came to your school because she is usually overbooked. At no point was I angry or disrespectful. I simply provided honest feedback after years of supporting the business. The experience left me feeling humiliated by a place that is supposed to help people feel relaxed, cared for, and valued. I feel offended and demoralized. There are many schools and businesses that welcome constructive feedback professionally and treat loyal clients with kindness and respect. Unfortunately, this experience did not reflect those values. Notice how the owner was quick to reiterate that this is a school, yes, I know. Raising your voice, talking over me and demeaning me solidified this fact in concrete. This school is also regulated. As a German, I return to Europe every summer. It seems a trip to visit a dear friend in Zurich is long overdue. Maybe CIDESCO can clarify this incident.

While it is a barber college, I have never had a bad cut here. One time, I had a new student, and…read morehe was obviously nervous, but I told him "Relax, man, it's just hair! It'll grow back! Slow down, take your time, everything is gonna be alright!" That seemed to do the trick, it ended up being exactly what I wanted. I tipped him $10, and thought he was gonna break down...wait times can be up to an hour on Saturday, arrive early and sign in, you'll be just fine. The instructor bounces around among the students, giving tips and gentle guidance, but by the time they reach "senior" status, they're really quite competent, and it's fun to see them progress from newbie to polished pros.

Franklin barber institute is the best school out there. You get quality haircuts and other services…read morefor a good price.

Dont go here if you don't want random charges on your credit card…read more I paid for the monthly subscription and after 6monts or so I canceled because I wasnt really going and taking advantage of it. A few months later I start getting charged the $10 again but through a different location that I had never been to (details were on my credit card transaction) I called the number in the transaction they didn't have me in the system so they couldn't refund me so I had to file a dispute through my credit card this was early 2025. Jan 2026 I get charged $20 I was out of town when it said I had service so I tried calling again got the run around disputed with my credit card... Again March 19th 2026 I'm seeing a pending $30 charge!!! I don't know how they're getting through because they were blocked by my card company and I haven't gotten any service done. Pay cash.

2/12/2026: This is not only a review, but also a how-to. Booking with the school can be its own…read moreissue depending on the day. To start, I'll explain the how-to and important things to know. My appointment was for color and cut. First: When calling, dial 1201 for the extension. This was the only one I could get to pick up 2 days the week I booked. The automated service gives you 3 options, 1200, 1201, 1202. 1201 seemed to get me through both times after frustration of get put on hold multiple times when trying the other extensions. Second (learned this after I arrived for my appointment): Black chairs are the least experienced, blue is middle and red is the highest. It is not mandatory for a blue chair to move up to a red chair to graduate. Different skill levels also come with different pricing. Third (and most important): Be prepared to spend time on this appointment. I arrived at 5:15 PM for a 5:30 PM appointment. I didn't walk out until 10:09 PM. Forth: An estimate will be discussed before proceeding. Fifth: The payment for the services will be taken at the end from the school itself. For tip, you must pay the stylist directly via Zelle, Venmo, or cash. No cash back available from the cashier. Come prepared and ask your stylist their preferred form of cash app. Don't be a jerk and skip this part. These stylist work hard and they have payments for school. Don't assume the cost of the services covers anything for them personally. THE SETUP: The space very much had a Visible Changes vibe. Multiple chairs in rows with mirror and people back and forth through the area. COLOR: Natalie (Naty) was a blue chair. Super sweet girl, very personable, and I could tell she wanted to do a great job. She had a school friend assisting her with my color. I have very fine medium hair (on the short side of medium), so I wasn't sure why she needed assistance. I have never had my hair done at a school, so I was hoping for the best and trying to trust the process. The instructor walked by a couple times and added some verbal instruction and assistance. I felt good about that. The instructor also helped Naty with my color mixture. I was charged by the bowl. For my hair, she used two bowls, each at $15.00. Total for the color was $30.00. I have not had color done in at least 6-7 years, so my hair took really well to the chemicals. This is something to consider. Hair that needs a lot of processing, is damaged or unhealthy, would change my plans for a school to do my color. All in all, I am happy with the color. CUT: Natalie seemed to have more difficulty with the cut. She was having an issue with the layering and the separating of the hair. I get it though. Just like everything else, her groove will come with more practice. All in all, I am happy with the cut. The haircut cost was $10.00. So, for $65.00 (color, cut, and a $25.00 tip), I was able to have a vacation hair that I was hoping for; something bright and fun. My regular place would be $75.00 for the cut, $245.00 for the color, and then the tip. I wouldn't get out of there for under $400.00! I guess that's the difference between how your experience will be viewed. I was hoping to save money. I had more expenses than I anticipated for my vacation. I am not a vain person and don't really care much about my hair. If it didn't turn out well, I know it will grow out (color) and back (length). I was looking for something fun, cost effective, and didn't have much to lose. You men have no idea what it takes for a woman to get ready for a vacation. Manicures, pedicures, waxing, hair, vacation clothes, and so on! It is so expensive to be us! Lol Speaking of mani/pedi, I saw nail stations at the school, but I did not see anyone attending them. That may be certain days they do main/pedis. Everything turned out great for what my expectation was and what I wanted. I'm not trying to down the experience at all. Naty and Rachel (second stylist) really did a great job. Naty is truly a hard worker. I could just tell by watching her. I have gotten lots of compliments at work and from friends, so that's just a bonus. Would I go back? I would for sure if I could request Naty, but she is graduating in March 2026. I probably will go back again and see how it works out with another stylist. The only thing I was slightly concerned about was the "money piece" that frames my face is a little lighter than I expected, but it will be fun for my cruise. Other than than, the color is truly beautiful. I have always been told I have an usual natural brown hair color. I'm sure it is tough to pick a color treatment that will highlight it. They have a little shop at the entrance with hair care products and other items. Check them out. The benefits are far greater than the expected. Thanks for my experience, Paul Mitchell.

I came in to get a full dye to turn my brunette hair blonde but decided to do full hilights…read moreinstead. Alondra did my hair exactly how I wanted it!!! She did everything with precision and in a timely manner, taking my own schedule into consideration. The hilights came out perfectly in one session compared to a professional salon that turned my hair green after two sessions a couple of years ago. All of the students here are professional and aren't afraid to ask for help if they need it. I'll be coming back for a deep condition treatment soon!!!!

my service here was AMAZING!!! the energy was so welcoming…read more,very clean and comfortable! definitely coming back again .

Recommending this place is an understatement! I have went here to model for the school a few times…read moreand had excellent experiences, this is actually what persuaded me to start my career in the aesthetics realm! Going back and sitting in the class for a certification was such a great opportunity for me, every director was completely thorough with the presentation as well as the hands on training this institute has to offer.

A full day of training with Cristina at La Vida Institute on dermaplaning, microneedling, and…read morechemical peels! ‍ She shared a wealth of knowledge on safety protocols and gave us amazing hands-on experience to perfect our skills. Truly, La Vida Institute is the best!

My go to hair service! These students are amazing and the educators who pour out their expertise…read moreand knowledge truly are in great hands! I feel confident in their abilities, since all their work is checked by their educators. It's easy to schedule or request a student you have seen before... or try someone new each time!

Had highlights and low lights with a root touch up today and the student Isa did an excellent job…read more She understood what I wanted and it was a great experience. Very happy with my results today. Try this Aveda Institute ;))

I wouldn't do a balayage here... I LOVED my student! Nothing against her. But I would say I wished…read morethe instructors helped more. I was there from 9:45AM to 4PM getting it done. I have super thin hair so I don't think it should've taken that long and I wish the instructors stepped in to help knowing that it was taking a very long time. My hair was done very choppy and each instructor said it was okay... when it wasn't. Only Mr. Jones stopped and really talked with me which I appreciated. I went to Ulta to get it fixed right after.

I am so sorry not to have instructors name but she was petit Hispanic woman with grayish hair and…read moreshe was bar none the best teacher and help to them I have ever witnessed. I was there a painfully long time but once I got out I saw there was a reason for being so meticulous. Very hands on and I learned a ton by just listening. She made the experience outstanding. Kudos for instructors like her.

Amaya did an amazing job, silk press, on my hair!! It's beautiful...almost too straight. She has…read morefantastic hands and knows how to properly WASH/SHAMPOO hair and use the right water temperature. I loved everything she did! I will be back before she graduates in March although this silk press WILL probably last that that long. The photos doesn't do it justice. Pam Jenkins

Amauri is always very professional and does an exceptional job. I would recommend her to anyone,…read moreshe's going to do well in this profession. She takes her time and is very gentle during the styling process.