Avoid this Company and save yourself a lot of grief. They…read morework only for the owners and have no interest in the rights of the tenant. They told me this themselves. They are paid by the owner- Renters beware. I am currently in Arbitration with them and look forward to having my issues resolved with the RTA. I would give zero stars if it was possible. They are only interested in their profits, which is how renters get taken advantage of. I was paying 4500.00 in Rent and they treated me rudely and with disrespect. I plan a lawsuit for Bullying and Harassment.

I would stay away from this company if you are a tenant they only work for the owner and not for…read morethere tenants. Unique broke many tenancy rights they dictate they demand and they barge in on you without any prior notice. Unique rented me an unfinished apartment and did not disclose the defecincies to me prior to signing my lease then dumped all the owners responsibilities on me. They demand for you to be home to have these repairs done they are the property managers that refuse to do anything. They build themselves on a premiere service while charging you higher in rent which is a joke as there value =0. Unique is quick to evict as they are built on yearly leases instead of the legal 4% increases and look for any excuse to evict a tenant so they can jack the rent for the owner.

I had worked with this office for 7 months they was friendly and they answered me when I want a…read moreservice Helpful team

They are basically legal frauds, and I strongly advise everyone to stay away from them as much as…read morepossible. If you want to be scammed be my guest. I made the mistake of renting a unit online based on their polished marketing, only to find it in an uninhabitable condition upon arrival. Throughout my one-year lease, I dealt with persistent issues including a lack of heating during the Vancouver winter, electrical hazards like sparking outlets, a screaming and oily kitchen fan, and broken window locks on a second-floor unit that compromised my safety new Gastown which is not nice. Incredibly, they even broke one of the locks themselves while showing the place, yet had the audacity to accuse me of breaking it during our legal hearing. I also spent a full month with a broken fridge before it was finally replaced. In the first month, I talked with one of their employee to leave as I could not continue to live. She convinced me saying when my wife arrives in couple of months we can look houses together. She noted I won't be charged penalty leaving early. I thought I could bear these awful circumstances. By the 4th month, the situation became unbearable as management completely ignored my continuous complaints about a major neighbor noise issue involving heavy bass music that blasted from midnight until the early morning hours. I could barely sleep. I used ear plugs which were not helpful for bass, so I used airpods noise cancellation all the time even while sleeping. When I finally told them I wanted to leave because of their negligence and the lack of functional internet, they tried to pacify me by installing Starlink. However, this turned out to be a complete scam; they made the network public, allowing over 20 devices to connect and making the service unusable for me. If you wonder about the neighbour's noise... they didn't even bother to solve it. Throughout this entire ordeal, I faced constant threats and unprofessional behavior from staff members like Swaliha and Pratik. I eventually took my case to the Residential Tenancy Branch (RTB) with over 70 pieces of documented evidence. However, because the hearing was on May 4th and my lease had recently ended, the arbitrator ruled that I couldn't claim many of my rights as an active tenant, resulting in the loss of most of my security deposit. They couldn't even present any evidence at the hearing. Yet I became the one who lost. It is staggering that despite numerous public complaints, government institutions allow them to continue using legal loopholes to prey on your hard-earned money. They should thank very much to government institutions for covering them. Being a tenant should not require being a lawyer. I spent so much time and stressed you cannot ever imagine. Save your mental health and your finances by avoiding this company at all costs. Do not trust the system which won't protect you or do very least. This company's 'business model' relies on deceiving people, and exploiting laws. That owner, Anoop, I can see him drinking his mojito on an island with the money he stole, while unprotected tenants are being ripped off by his minions in the Plan A offices. And I'm spending even more of my time writing this hoping it helps someone out there like you.

As a new home buyer, Tina has taught me the ropes and has been extremely patient with helping me…read morefind the right home. Although I was learning and understanding what I need to do as a buyer, Tina has shown a great duty of care and professionalism in handling the whole process for me. I didn't have to worry, as I knew she would take care of everything from negotiating an excellent price, making sure I found a home with value and making sure the process went smoothly. I highly recommend all my peers and clients to Tina as their Realtor. Thanks again for all your work, Tina, and I look forward to working with you again!

From the owner: Tina is a trusted real estate advisor specializing in Downtown, North Van, West Van, & surrounding…read moreCoquitlam areas. She is proud to service her clients in both English and Farsi.

Carlo and his team were very professional and helpful when we rented out our condo. They looked…read moreafter repair services when we were out of the country, advised us on insurance issues, and carefully screened our renters. Tasha was particularly helpful during covid and helped out with communications with our tenants. She took a personal interest in taking care of everything. We felt our condo and tenants were in good hands with the Sutton Group Del Mar Realty.

I'm sure this group does excellent work based on the other reviews however I wanted to provide some…read morefeedback on our experiences as potential renters. My wife was communicating through one of their agents Tasha Panico to schedule a viewing for a home they were managing. They had agreed to show us the place on 6 PM on a Wednesday (6 days ago). Tasha had asked to move the date earlier to Monday at 6 PM but my wife was working a late shift at the hospital and didn't have a chance to reply to her email until the following day where my wife confirmed 6 PM would be okay (Tuesday). Tasha explained she was busy that Tuesday and left it at that in the reply email. We of course assumed the viewing would go ahead for Wednesday at 6 PM and my wife emailed back apologizing about not getting back sooner and emailed back to confirm again 6 PM on Wednesday. She did not get a reply back but we did not think much of it at the time. We got to the viewing early on the Wednesday, sent one more email and also text messaged her that we were there, still no reply. We phoned her once at 6 PM but still no answer and then waited around and still nothing. Unfortunately we never got another answer from Tasha explaining what happened even though there was never any indication to us that plans had changed. The unit was subsequently rented so our interpretation is that she felt there was no point in showing us the rental however a simple message telling us so would've sufficed and would have saved us the time involved in making our way down to the viewing and waiting around. Again I hope this is a one off or there were extenuating circumstances but I feel that as a professional organization, communication is very important, and we felt there was a communication breakdown dealing with Tasha, who had been a good communicator up until that point.

Quite surprised with the number of 1-Stars review on Yelp for AWM Alliance…read more Took a gander through them and it appears many are blaming AWM Alliance for issues with the building (for example one blaming management about bed bugs infestation in their building and noting that management does not inform new tenants about the infestation upon moving in) or Strata itself (for example budget overruns, or the building manager's behaviour); they are just a property management company. Currently staying in a building managed by AWM Alliance and it's been pretty good - the building is new and WesGroup properties does do a pretty good job. I had once instance with a noisy neighbour (blasting rock music for hours on end. I wasn't concerned if it was an occasional occurrence but it was fairly regular with vibrations through the unit.) and approached the property manager via email to detail the concerns. The communication I receive was prompt (within 24 hours - they aren't superman/woman, managing many requests - it's important to have realistic expectations) and professional. The property manager at the time was Matthew Lesniak, and detailed the process of the Bylaw Violation. There were several back-and-forth communication required as the neighbour was fairly persistent and inconsiderate. At all points communication with the Strata Management was courteous, prompt, and professional. In total, there were about 30-50 emails (back & forth) and 5 bylaw violation reports; I tried to deal with the assistant strata management agent Brittny (who was equally pleasant and friendly in communications) as I was concerned about taking his time with more pressing issues he might be dealing with. (As much as the noise disturbance was a dis-amenity for myself, it wasn't very important in the scope of things.) Attempted first with a warning then a fine. (Was informed the next step was the Civil Resolution Tribunal which thankfully wasn't required.) The noise disturbance thankfully stopped a month later, after the fine. (Has been fine for several months now. Unfortunately, this same neighbour has hosted a loud party late into the night - 2 AM - with guests conversing loudly in the hallway. This was September 16th - just as COVID19 cases were spiking in BC; knew the date as had a bylaw violation report that I had prepared to send should it become a recurring noise problem. Didn't plan on submitting a report unless it was a persistent problem - but wanted to properly document & record any occurrence from the onset as I learnt from the previous issue. Even had audio recordings from the bedroom. Thankfully it hasn't been. Clearly, nobody was wearing a mask or distancing. ...during COVID19 restrictions, notably where delivery is even limited to lobby pick-up as a precaution. This is during COVID19 where house parties are discouraged provincially, with health authorities recommending gatherings bellow 6.) I was very pleased with the overall interaction with the Strata management and was slightly dismayed to see the Strata agent changed. Beyond this interaction - there are regular updates via email to all registered on their online portal pertaining to building maintenance or issues such as break-ins. They've seem to be on the ball and dealt with such matters appropriately. (Some measures to mitigate recurrence.) All this to say, being a little respectful and adjusting expectations (instantaneous attention/responsibility beyond their job scope) goes a long way - the mindset that strata managers are your servants as some reviewers here seem to portray. - A reminder for others to consider taking your approach with respect, and decency (even if you may be frustrated at the situation). Understandably, with things like Strata management (and most generalized/non-personable services), people often don't comment if things are good or satisfactory, and will only write reviews when dissatisfied; thought would balance things out a bit with this review in their fairness. (For them to be in business this long probably alludes that things are not ALL as bad as Yelp makes it seem.)

Incompetent, Harassing, and Neglectful - Avoid AWM Alliance…read more I've endured four months of harassment from AWM Alliance over false noise complaints--including letters sent for dates when my apartment was empty (I have proof). Instead of investigating fairly, they've chosen to bully me while ignoring actual building failures. The reality of living under AWM's "management": Baseless Complaints: Five threatening letters, two of which are provably false (no one was home). Elevator Out for Over a Month: A 33-floor building with one working elevator--unacceptable for a "professional" company. Zero Accountability: They'd rather harass tenants than fix infrastructure or verify complaints. This isn't management--it's negligence paired with intimidation. If you value peace, dignity, or basic competence, look elsewhere. AWM Alliance is unfit to oversee a parking lot, let alone a residential building.

Kit + Coop are absolutely wonderful and my husband and I highly recommend them to anyone who is…read morelooking for great results! They are professional, very knowledgeable and have an amazing team. They clearly know the market really well. Kit is a great person to work with and helpful in every step of the process. He works fast and delivers as promised, suffice to say he helped us buy a beautiful house and sold our apartment well over asking price in 6 days! We couldn't be happier.

They worked with us closely on an emotional family house sell. They were so considerate of our…read morefeelings, and went the extra mile to listen and be helpful during a tougher sell for our family. They were professional, reliable and so communicative. Also their marketing is above and beyond what other realtors in the are are doing. Hire them, they get the job done - sold after 2 days on the market.

Sometimes I find that Strata Property Management Companies create their own rules. One I moved into…read morein Coquitlam sent me a demand to pay my maintenance fee and I had barely just moved in. I showed the Council President that note and she contacted them and said "no, the man just moved in, give him 5 days to pay. Strata should be the ones to tell the Property Management company what the owners want and not the other way around.

**No Accountability, Poor Communication, No Clear Timeline**…read moreThere has been an ongoing noise issue at King Crossing for the past three months. During this time, we have repeatedly escalated the matter both directly and through the landlord. Unfortunately, there has been little to no meaningful action taken. A memo was only issued after nearly two months and they put it on notice board and no one knows how many people even read it, and since then there has been no clear resolution plan, accountability, or timeline provided despite multiple follow-ups. We have already submitted recordings and supporting evidence, yet the response continues to be reactive rather than proactive. We are repeatedly instructed to contact concierge whenever noise occurs, despite the fact that their work regularly begins around 8:00 AM, with noise often starting even earlier. As a result, we have experienced ongoing sleep disruption and significant impact on our quality of life for nearly three months. The lack of accountability and urgency in addressing this issue is deeply concerning, particularly given that a Senior Strata representative is overseeing the matter.

Wesgroup should hang their heads in shame for their deceptive sales tactics. I purchased a…read more2.5-bedroom unit as a pre-build from Wesgroup -- at the time of signing in June 2023 they told me that underground storage lockers would be available for purchase at $4,000 when the building completed, and that homeowners with 2+ bedrooms would be prioritised (50 storage lockers for 61 units). 3 years later when completion finally rolled around, I asked in person and over email several times about the storage lockers, only to be told that all the lockers had been assigned to other units or were "temporarily" being used for operational reasons, that their "sales program continues to evolve," and that lockers had "been allocated to available homes" -- in other words, they are holding them back for unsold units to incentivise future buyers. The devaluing of people who took a leap of faith and bought as pre-sales, waiting three years in good faith, is astonishing to say the least. Since closing, I have been exchanging emails for 3 months, with them offering phone calls to keep discussions off the record, and offering to put me on a waitlist with no indication of when the "temporary" use will end. This depreciates my property value, not to mention the practical inconvenience of not having storage space associated with my unit. The futile chain of emails offering nothing but meaningless solutions -- a waitlist, a much smaller bike locker for $2,000+, hollow apologies for "the inconvenience," and attempts to move discussions off email because they don't want a paper trail of this contemptible and detestable sales tactic -- has been exhausting. I will never do business with Wesgroup again and will be discouraging everyone in my community from doing so. These are excerpts from an email exchange with their sales team in March/April, after 3 years of hearing no updates or offers to purchase the storage locker they promised at signing: "The remaining lockers have been either held back for temporary usage or have been allocated to available homes. As a part of our inventory management, storage lockers have not been made available for purchase to current homeowners." "With respect to the waitlist, opportunities are expected to be limited. In rare cases, a locker may become available prior to or around completion (for example, if there are changes to purchaser allocations). Should that occur, we would reach out to waitlisted homeowners in order of request." "To provide some additional clarity -- there was no ability for any homeowners that have recently completed on their home to purchase a storage locker." -- I purchased my condo in 2023, if that's what they consider "recently" in 2026.

Absolutely zero interest in resolving issues. I have no hot water for going on a year and there has…read morebeen no answers. The whole building was out now it's a several units but all I was told is "that seems weird". They ask repetitive questions to delay, like asking me 3 times what floor I'm on. Elevators not operating are common. Broken front doors. Stairway doors that don't seal shut. Fire system chime at front entrance beeps 24/7. Multiple units have damages ceilings due to dryer vent issues. Zero resolve with that issue. I'm utterly disgusted with them. Absolutely no concern for their residents.

please don't do any business with Onni group. I am being their Tennant for 6 months and I have…read morebeen so sick and my heart keeps running marathon and am so anxious and depressed. My best advise for you is to be super careful with this artistic scam that every turn you take they are trying to grad you once you're in. they are not upfront at all, so many thing goes around you and try to empty your pocket. My sickness to this company is getting severe every day and I surely know that they won't let me live in peace for the next 10 years.

Please don't rent with Onni. They are criminals. They are scam artists. They have no human approach…read morewith their tenant. My personal experience with leasing a unit in their DTLA Union Lofts property has been horrible. They forced a mandatory monthly "Amenity Fee" upon the residents of Union Lofts when 1. the fee was not originally stated in my lease when I first signed. They added it on midway through. 2. Union Lofts has NO amenities. Just a very lousy rooftop. No gym, No pool, No common areas/residential lounge NONE. They charge this fee and say Union Loft residents can have access to the amenities at their sister property 825 S Hill. All tenants agree that that should be an optional fee that residents of Union Loft can chose to opt in or out if they don't want to use the amenities at 825 S. Hill property. There have been many occasions where the "secured" package room has been broken into by outsiders, people who are not residents of Union Lofts and packages have been stolen. And these thefts just so happen to occur when the Amazon Locker was "broken". Any other time when the Amazon Locker is fully functional, there have been no break ins or thefts from the package room. But whenever it goes down there's always someone from the "outside" breaking in. How do these "outside" people magically know when the Amazon Locker is out of order and the packages are sitting out openly in the locked package room? Someone internally has to be letting these "outsiders" know when to break in. They've gone up on their parking fee for Union Loft residents from $150 to $180 with no improvements to the parking structure. The homeless still find ways to get into the structure and I've seen several signs of cars being broken into with shattered window glass being on the pavement of the garage. Also the on site storage units that they rent out aren't secure and don't have surveillance. My storage locker was broken in to and when trying to file a claim with Kelvin and Sam in the resident services department I got no help. They will give you the run around when it's time for you to move out and get your deposit back. They do not care about their tenant. They find any new way to get extra money out of their tenants even if it's unethical. they charge a mandatory "amenities fee" at all of their properties, but during the pandemic they closed all of the common areas (pools, work spaces, rooftops, gyms etc.) to all residents but still charged them the amenities fee. If you are considering renting with these people please do not. Please read all the reviews. There isn't one good review online about this group. check Yelp, check Google and read the reviews and strongly take the reviews into consideration. Onni is horrible

Great Real Estate company that is 100% Canadian and local. You should check out Eric Fremont if you…read moreare looking for a great REALTOR. www.ericfremont.com efremont@sutton.com 778.822.4970