I recently ordered a camera from this store and unfortunately had some billing and shipping issues…read morewith my order. However, John kept me updated every step of the way with daily phone calls and emails regarding the status of my order and helped quickly resolve all of the issues. John even included several gifts with my order as compensation for the delayed delivery which I greatly appreciated. If you're hesitant about ordering from this business, don't be, they'll take care of you! Thanks again Fotocare!

"Best service ever! Kira is amazing. Best customer service - dry funny, extremely helpful, very…read moreknowledgeable, the shop is amazing. Would recommend this shop to anybody. 5 stars." Gus -age 12 "If a magical experience can be had at a camera store we just had it. Kira and the team were so engaging with my son as he is exploring his interest in cameras and photography, they troubleshooted a hand me down camera with him, gave him pointers, and had us all laughing. If you can find a class where Kira teaches (because she does) take it!" - Andrea, Gus' mom

Attention actors!!!!…read more Need high quality photos/headshots printed quickly?! This is the place. I ordered a set of 20 headshots with my resume printed on the back. They turned this order around in less than 24hrs. Service was excellent. They sent me a proof of my order and an hour later I received a notification that my order was ready. Really nice doorman building. I was sent to the 5 floor. I stared my name and they showed my my order. Packaged it up and sent me off This is the best deal around. They also have a wide rancher of other services.

Excellent for disposable camera film. They have your film emailed to you within 2-3 days. I used to…read morego to a place on 86th that would have it done in 1 day, and have been trying to find a place for months that was as quick as them. This place is perfect for me as it is easy to get to, never a line, priced well, and service wise they are excellent.

I picked up very clean, perfectly processed black and white 120 negatives. Friendly staffread more

The Chelsea B/W team processed all my films and made prints for me for 15 years when I worked at…read moreThe New Yorker magazine. They were my go to for exhibition prints. I cant recommend them highly enough. Their attention to detail and commitment to fine art printing in my opinion is unsurpassed. They were always willing to work with me when I had a constrained budget and always produced work of the highest standard. Thanks for being there guys.

This company seems to be a scam, their previous website was www.parkavenuesports.com. I payed…read morethrough the PayPal for a new Sony camera online. When I called them the supervisor told me that this camera would come from abroad without warranty and no any return or refund in case it would be broken or used!!! They didn't mention any of this information on their website before I placed the order. Worst customer service. Don't waste your time and money!

They just yelling, hang on the phone, and no apology. I placed my order (lens) a week ago. I got an…read moreemail with all the details. Two days later got a call from them my order was an international model and not the one manufactured in the US, I said no I want the one I ordered. Almost a week later didn't get anything from them or any shipping details. I called them and a guy picked up. I asked for some updates about my order. He then said they no longer have the lens. I asked you should've to tell me in the beginning so I don't have to wait. He then YELLING instead apologies and then hang up the phone. What a professional service I got from this company. So I warning you if you ever want to buy anything please don't buy anything from them. THEY ARE SCAM!

Price right, efficiency great, product selection VAST!…read more This is the best place for anything photographic. They have it all, the selection, and at a really reasonable price. I also RELiSh the tax-free Payboo credit card, which saves New Yorkers close to 9% sales tax on top of all that! There is so much to gain, nothing to lose. All retailers should have Payboo. I'm so glad B and H pioneered it.

Mike in Guest Technical Services was a LIFE SAVER!! Extremely patient, kind, and knowledgeable. Was…read moreable to save extremely important and irreplaceable pictures. Impeccable customer service and communication through the process. Absolutely love this store, will be returning forever!

This is my go-to location for develop, scan, and print of 35mm film. They seem to do a better job…read morethan their competitors at color correction, they're right in Midtown, and they offer prints for only $3 more, which encourages me to keep physical copies of my work. If I recall, you get a TIFF for the price rather than it being an upcharge from JPEG as is done elsewhere. They have gone out of their way to be helpful on multiple occasions - for example I've asked them basic questions, such as "why is this image underexposed" and they've stopped to patiently explain, despite being busy with other work. Highly recommend them.

Years and years with these pros. I trust them with my film, that says it all Nice humans too.read more