Five stars all the way! I cannot recommend this company enough. They were extremely quick to respond and diagnose the problem with our refrigerator. What impressed me most was their honesty and personalized service. They genuinely wanted to help us and gave us advice based on what was best for our family--not what would make them the most money. They explained that they could absolutely repair our refrigerator, but were honest enough to tell us that if it were their refrigerator, they would put the money toward a new one instead. It's rare to find a company that is this trustworthy, responsive, and genuinely cares about its customers. I would recommend them to anyone and will absolutely use them again for any future appliance repairs! read more

858 Appliance provided me with excellent customer service. My fridge wasn't working and the freezer was freezing, so I gave them a call. Edward was super helpful and sent Alex over that afternoon to check it out. Alex came to try and get it running properly two more times, before it was decided it couldn't be fixed. I appreciated the excellent customer service and hard work both Edward and Alex provided. A couple of tips: have your techs wear some sort of collared shirt or uniform to make the customer feel comfortable, make sure and talk the customer through the repair each step of the way. Other than those two suggestions, keep doing what you're doing, Edward read more

858 Appliance - This was my fridge which lasted 14 years ! - Appliances & Repair Near Me - San Diego, California

Honest technicians. Talked to Ed on the phone and Nick in person. They could have lied to me like any other company would and tell me to fix the leak in my fridge. Instead they were honest and told me the best thing to do is buy a new fridge and even spent a good length of time to help me pick out what they thought would be the best fridge for me. read more

I spoke to Ed on the phone regarding my refrigerator (over 15 years old) not cooling properly anymore. He was very knowledgeable and let me know what the issues might be and gave me a price range of how much the repairs and labor would cost. He had Dimitry come in the very next day and he identified the issue. He mentioned it would take an hour to fix but he literally fixed it in 30 minutes. Now my old fridge is working perfectly. I will definitely use their services in the future and would recommend them to anyone that needs appliance repair. 10/10 service! read more

I was having problems with my dryer, and 858Appliance was recommended to me by a local dryer vent cleaning service. They were able to come the next day and even offered to come the same day I called. They are transparent, their prices are fair, and they did a great job! Incredibly helpful and straightforward service. Will call them again if I need help with any other appliances. read more

Great experience each time with 858 Appliance! Very kind, prompt, knowledgeable, and honest. Very fair rates! thank you

My experience with 858Appliance was excellent. The technician who came, Egor, was very polite and thoroughly explained the needed repairs and cost. I agreed and he said he had to get parts from the warehouse and would be back the following day between 2-5pm to do the repair work, At 1:35pm I received a text saying he would be at my house in 25 minutes and at 2:00 on the dot he arrived. the repairs were completed within 20 minutes and the final bill was exactly the same as the estimate. Now my washer is back in service and I couldn't be happier. I can highly recommend 858Appliance for any appliance issues anyone is having. They are honest, friendly, and responsive. read more

I called to repair my refrigerator, Oscar came and quickly repaired it and did a great job,experienced and answered all my questions, from now on I'm calling 858 Appliance repair, their prices are very reasonable, I highly recommend them for all appliance repairs. read more

Serg replaced the leaky hose for our washing machine. Will return to this company when we need repairs.

Last year I had them out to fix my icemaker. They put it in a new motor from that point on it works sometimes and sometimes I wouldn't call them out yesterday again to check that motor maybe adjust it. The guy kept telling me it had nothing to do with the icemaker. It wasn't getting water, blah, blah blah blah blah blah then he took it apart and replace some evaporator now I have no water no ice. Everything in my freezer I had to throw away it defrosting my refrigerator is barely cold. I called them first thing this morning. They did not bother to call me back. I would not recommend them to anybody. The guy is rude pushy and obviously they can't repair anything. read more

Edward is a legend. Amazing service and such a professional. Edward dialed us right in start to finish. I highly recommend Edward and 858 appliances read more

Artem was the repairman who fixed our LG dishwasher. The AE code was on which indicating a leak. In less than two hours he completed the service. He repaired and check all water connections. I was impressed with their response time after I initiated the first call. Artem effectively explained what he did and MOST OF ALL the service was reasonably priced. I would definitely contact them again for appliance services. read more

Had a great experience with this company. Egor was able to get here sooner than appt time and knew exactly what the problem was on my dryer. He explained in detail what he was going to do and gave pricing upfront. Honest, friendly and knowledgeable. I would definitely recommend to all. read more

I highly recommend using 858Appliance for any appliances / laundry equipment repairs that are necessary. Eduard and the guys have been excellent and very fair over the years. These guys have always come through and fixed whatever needed it. Very responsible people, punctual, and overall great to work with. Thank you so much. - Matt read more

Very fair and honest guy. Highly recommended! He came ASAP and told me just what he could and couldn't do.

This is the only company I use for all my rental properties and my own home. They are friendly and knowledgeable and I trust them to work on all appliances. Very responsive to calls and texts and I'm always able to schedule in a timely manner. highly recommend. read more

This company is reliable, prompt and very fair. The most personable people I have dealt with in a long time. They are knowledgeable and honest. I would recommend to friends and of course call back if I have any appliance problems. Very grateful for their service. read more

called 858 Appliance to come and fix my dryer which was making horrible noises . they came out the next day. had to get parts and returned the next day . his work was awesome ... had to put in new parts and then wasn't satisfied , and went and fixed the problem. i i'll definitely use them again read more

Amazing experience! The servicing agent was fast, efficient, polite and got the job done. Appreciated the response time and am grateful to have received such competent service! read more

Dimitry fixed our freezer that was leaking. He had to come out a couple of times to get it running again (and we needed to unplug and plug in to reset the thermostat) but now this old Samsung fridge/freezer is working well! 858Appliance staff are very responsive, do their best to make repairs needed and stand behind their work. Thank you! read more

I just had a great experience with 858 appliance. My Technician was GOR. He was very honest and informative. He fixed our dryer the same day after making a special trip to get the parts. He knew exactly what the problem was and now my dryer is fixed. I saved myself from having to buy a new Dryer. Thank you so much! read more

My washer wouldn't spin correctly and started having a burning odor as if it was being overworked. I was hoping to get it fixed and postpone getting a new washer. I called 858Appliance and made an appointment for Sunday morning between 10-11AM. The morning of, it was already 11 AM and no show or call. I call and was told the technician was getting gas and would be there shortly. Technician arrived 20 minutes later and was only in my home for about 10 minutes. Dmitry did not seem like he knew what he was doing. He said my problem was the lid lock which was incorrect as it was replaced 1 year prior. After telling him my issue again, he said maybe it was the barrings. He didn't open anything or try to diagnose the issue properly, and told me I was better off buying a new washer. Disappointed, I called and spoke with Edward who is the owner. I told him my issue with the technician and I was not happy with my service. He refunded the diagnostic fee as requested and even offered to send another technician free of charge. I declined since I ended up purchasing a new washer. I appreciate Edward rectifying the situation. read more

Our washing machine wasn't working right. Ed and OSCAR were kind enough to make an appointment when I called on a Sunday to be seen on a Monday by Oscar. The price for a diagnostic is reasonable. More affordable than others. Oscar the repair guy was knowledgeable about washing machines etc. He gave us options. Our washing machine would turn on but remain on pause for brand Fridgidaire, maybe the door lock. Either replace the part or buy a new one or they can fix it and if it doesn't work we work out an agreement. Oscar came on time ( anytime between 12- 3 p.m. ) and texted me immediately when I had questions. He let me know when he was on his way. Oscar is good at follow-up. I can see why people trust this company. They don't try to squander your money just to make a buck. They give you an honest look at the washer and I didn't feel like I was taken advantage of. The parts are retail price. I would recommend this company and Oscar. Plus Oscar was a fan of the SAN DIEGO PADRES lol! go padres NLCS. Oscar gave alternatives to my parents and made it easy. We decided to buy a new washer instead because ours was so old but Oscar made the process comfortable and simple payment for the diagnostic. He didn't give us a hard time about our check. He knows his stuff. Oscar was familiar with brands and common problems, he assessed what the problem could be right away. Thanks 858 appliance. Thanks, Ed, and Oscar for your Flexible service. Honesty, Skilled, reasonable price, diagnosing the problem. I looked around at other repair places but this one seem to have positive reviews so I went with 858 appliance. There's a reason why they have good reviews. It's great to do business with them. So if you're going to need something fixed, get a diagnostic and weigh your options. At least you'll know what the problem may be, and have an idea of what may need fixing and how much to repair. You can decide if it's worth it to have it repaired or buy another. It was very convenient. Oscar also gave us tips about how to keep our washer clean (with /vinegar) and help with the odor that gets stuck or moisture. He went beyond his duties with great suggestions. I followed them and it was good. 1) FLEXIBLE, Convenient, honest, reputable, reasonable fees, 4) options Times are hard enough and with this economy, it's helpful to get reasonably priced assessments. Having the facts will help you weigh your decisions better. Sometimes you just need to do your homework and do a little research. If you cannot, you can look at reviews if that's easier for you. We try to spend our money wisely and some yelp reviews have helped me make decisions. Not everyone is on the internet like some of the older people so hopefully, word of mouth helps too. Good luck with your repairs if needed. If there are any changes I will update this review! Try them out. ;-) THANKS!! Ed and OSCAR and 858 appliance.. !!! read more

HORRIBLE customer service! The owner instructed me they would arrive today between 1pm-4pm. It is now 4pm and they never showed up and I have to leave. I wasted my entire day and my only day off this week waiting at my apartment for them. The owner did not apologize and was extremely rude and hostile. Said it wasn't his fault that the technician didn't show up and he didn't care he wasted my entire day off. How do you own a company with horrible customer service and people skills like that?! Unbelievable! read more

Called 858 Appliance on a Wednesday afternoon after hearing from one of our tenants that the washer was acting up. They were able to make it out within 24 hours to diagnose the issue. While we were not at the property, the technician Oscar was able to explain everything to the tenant and then myself over the phone. He was quick and courteous according to our tenant, and professional and honest to me over the phone. Unfortunately our washer's issue was just not worth the repairs, although it was possible. Oscar even gave recommendations on a replacement and did not once try to upsell or recommend repair. He also gave tips to the tenant to avoid issues with a new unit. Very impressed with 858 service. We will use them again! read more

K is the man. Upon finding out our washing machine had issues draining the water, I went ahead and searched for a solution. I came across this business and chose to call them based on their availability, certification, and location. To both of our benefit, I was located not too far away. During rush hour traffic, I was grateful they wouldn't need the freeways to get to my place. The cost was a small price to pay for such good, quick service with further understanding of my appliances and recommendations for future use. The fix didn't even take a half hour, and K was definitely transparent with me about the whole situation. He did give me a heads up that there would be some possible work done with a lid lock, but he worked his magic and that work was avoided, and the cost for that was not incurred as a result. I get that there might be a tendency for the severity of a repair to determine one's satisfaction with the business. I'm just glad that they are so professional and effective. If/when the time comes for other appliances to require service, I wouldn't hesitate calling them. They're good. read more

Bought a new house and oven came with the knobs all in the wrong places. Sent them a picture and they told me where everything belonged and how to change them myself. No charges, just super nice and helpful when they didn't have to be. Will be calling them whenever anything breaks. Rare customer service. read more

Called 858 Appliance the other morning. And they had a tech out the same day. To fix our dryer. Dryer's up and running great again. I have used them in the past on a rental condo. And they always have been professional and prompt . Will use again in the future. read more

I was thrilled that they were able to show up same day. They were about an hour late outside the three hour window but they were efficient and apologetic when they did arrive. Unfortunately they were not able to solve our problem with our fridge but I appreciated their honesty and explanation, and they even said they were going to research the issue further and get back to us later. I would call them again for future needs. read more

Had a wonderful experience from Gore with 858 appliance. Assessed the dryer and able to address the issue within minutes. Due to the age of our dryer, it was hard to figure out the right product but his knowledge and experience proved he was able to figure what part was needed. Done with repair in 45 mins and at a reasonable price. Thank you Gore and 858 appliance read more

We are super impressed with the service we received from Edward and his technician. Edward responded quickly to our email and was honest about whether he would be able to repair our 24 year old oven. If we had gone with the official GE service, we would have been charged a fortune. In this day and age, it was nice to get an honest response and attentive service. We will use them again. read more

Another excellent experience with 858 APPLIANCE. They provided same-day service, which was a lifesaver. The technician was quick, efficient, and got my fridge back to working perfectly. I highly recommend. read more

Got my message very fast, fast response! I need to replace my refrigerators water filter before getting back the business owner that is my own fault! I Ordered filter from Amazon and they send me wrong water filter... I apologize for long delay in my responding just wanted to make sure we have everything here so that I don't waste this owners time!!! Thanks for understanding. read more

So happy I took a chance and called 858Appliance to fix my fridge. I've never worked with a more attentive caring group of people that genuinely wants to help you. They fixed my fridge, a far more affordable honest rate, as wel as expedited the process to the best of their ability. Kirill "K" was very kind and was thorough with his recommendation. Will be coming back for any future maintenance request. read more

I called about my LG refrigerator not cooling or freezing. Edward scheduled an appointment for that evening. Told me he could not come to work on my refrigerator but he was sending me his best man. He was scheduled to arrive around 5pm. He arrived around 3:30. Checked out the refrigerator and determined the condenser was bad. I authorized the work be done. The work took about 2 hours. He was very neat and clean as well as professional. I highly recommend this company for refrigerator repairs. Richard read more

Saved us over $1,000 on a replacement dryer. We placed the service call and they showed up the next morning ready to troubleshoot. The overload fuse on the motor burnt out and he had it fixed within the hour. Before you buy a replacement give them a call! read more

I really like and trust them. I've had problems with my stackable unit since moving into my new place and I've called them each time. Fair pricing and warranty. Highly recommended! read more

K was just hear and had our GE stove up and running in 30min. He came out same day and was very courteous and professional. He gave me my options and a reasonable price and we had a good conversation along the way. I now have a working stove and a warranty on his repair work. I'd recommend this company for sure. read more

I'd like to add / further comment to my previous review. I received a text from the owner of the company regarding my neg experience. He definitely did his best to make things right with me. He refunded me the $40 for the service call I had previously paid and was very sincere and apologetic for my experience. He even offered to send a new tech to give me the chance to have a better experience. I declined because I already had someone coming the next day I do understand that there was a language barrier with the tech that came to service my refrigerator. After speaking with Edward I would give his company the opportunity to come out again to provide their services in the future. Thank you Edward for being a small business owner and getting involved to make things right for the customer. :) read more

Had a furnace that wouldn't light. It was super easy to schedule an appointment with Albert. He even worked on a Sunday! Called before arrival, had parts with him. Worked on changing a fuse for the pilot. Was in and done in less than an hour. Friendly guy, even help set the clock on a new range. Would recommend for reliable and timely service! read more

858 Appliance - This is Albert. - Appliances & Repair Near Me - San Diego, California

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