My hubby and I went in to purchase a door for our new home. We were treated horrible by each and every staff member including management. We were informed that our estimate would be ready the following day. We gave them exact measurements and discussed our order with multiple people. Our estimate took 5 days and each time we called to see if they had it, they were so rude and dismissive. We had to go to the yard and request an estimate in person. They then told us they would have the door completed and ready for pickup in 2 days. It wasn't ready for another week. When we finally picked it up, not only did they continue to be very unprofessional and rude but the door was not correctly cut. Customer service was the worst I've had from anyone here in Lubbock. We were very disappointed to say the least. read more

Had to order the same door 3 times before they wanted to make it and when they did they never called until i went to the store and found out they had it, then it ended up being a totally different measurement than i requested read more

Staff is helpful, maybe because they are bored behind the counter. The lumber I bought from them is cheaper than the competing big box stores with more selection. I came and they helped me load up the lumber. I felt the price was still a little high, but maybe I am just greedy :) read more

I bought a door from 84 and had them install a dog door I purchased from Home Depot. When I went to pick up the door, it was badly scratched and they broke the dog door. Within a week they had repaired the scratches, and ordered and installed a new dog door. They also gave me a fair discount for my troubles. They were quick to remedy the mistake and they were never rude or inpatient. I recommend them. read more