We spent an awesome morning on the water with Evan. He was friendly, fun, knowledgeable and even…read morewent the extra mile (fathom?) while free diving 40 feet to find an octopus so that we could have an encounter with one. We saw lots of turtles getting their spa day while tropical fish cleaned them. Within an hour or two, we received an email with two dozen high quality photos and videos that Evan took with his GoPro. A pretty big value add to the tour! I was a little apprehensive about exiting the kayak but he made it a safe, easy and fun experience. If you're thinking of joining a huge group tour organized by one of the resorts, book a trip with Evan and his guides instead. You won't regret it!

Excellent experience. Evan and Don where great. They both were very knowledgeable of the ocean and…read moretook us to a great place to snorkel on the kayaks.

I booked this experience through TripAdvisor although if we were to do it again, I would do it…read moredirectly. Although we didn't have any major issues, I coordinated with their team to notify them that we would be driving to the starting point on our own, but the guy still called us at the would-be meet up spot near our hotel thinking that we were still taking a shuttle. No biggie. If you do drive, they have a parking lot where you can park your car while you're out and about. It's important that you wear a short sleeve shirt and shorts long enough to be used with the harness. Any extra items that you have, you can bring along in the shuttle, but you just won't take them with you on the course. They told us to get there at eight and the shuttle and most of the other gas didn't arrive until 8:30am. Soon after they gave us the safety guidelines and overall rules for the zip line experience. We were put into our harnesses and given helmets and gloves. Then we all got into the shuttle and drove up to the ropes course starting point. We had Dane & Brogan as our guides. They were totally awesome and super helpful throughout the whole course. Their directions were very clear and ensured everyone was safe and having a really fun time. They were super knowledgeable of the area and even told us more about the local flora and fauna. They also took photos along the way which you could purchase at the end of the trip if you wanted. At the end of the zipline, we got back in the shuttle and drove to a scenic Lookout point of the cliffs in the ocean where we had lunch that was provided by the company: a sandwich (of your choice picked prior to the trip) chips, a cookie, and juice or sparkling water. After our break, we got back in the shuttle and drove to another spot. I wouldn't say it's necessarily a hike, but more of a nature walk down to the waterfall spot. It was beautiful! We had a great time swimming around and going under the waterfall. After we got back in the shuttle and drove to the headquarters. I would absolutely recommend this experience to anyone traveling to the Big Island!

This was one of the coolest experiences I have ever done before. From the pick up to the drop off…read moreat the end, this was hands down one of the best tours I have ever been on. Our guide was knowledgeable, and the scenery and grounds we walked were absolutely stunning. This tour really celebrates the beauty and culture of the Big Island and our guide was the best to make sure we all understood what he was saying. Even though the zipline was fun, learning about the nature on the island and walking around was one of my favorite parts. The zipline was so cool though! It is a mix of starter and long runs. Having had been on zipline before, it was a good course with plenty of great runs where you got to see everything around you for a good period of time before slowing down and stopping. Between the zipline, waterfalls, hiking views, and all of the knowledge we were taught about the nature and beauty of the island, this tour was absolutely worth it. Next time we are on the big island, we will have to go again. Highly recommend to anyone visiting the island.

We just did a tour with Captain Zodiac in Kona and it was honestly such a special experience. Our…read moreguides, Ashley and Alec, were incredible. They were so knowledgeable and friendly, and they really took the time to answer every single question we had. Both Ashely and Alec have researched whales in Alaska and Hawaii, so hearing specific researcher knowledge was really cool. Ashley was also just so enthusiastic. She really made us understand how special it was to be out there witnessing these animals. The water was a little rocky at times, but we still saw so many whales, including one that got within 30 yards of our boat. The best part was actually on the way back. We were already at time for the tour, but Ashley noticed a group of boats congregating and went to investigate. It ended up being a whale shark that came right up by the boat, which the guides told us is an incredibly rare event. It was just an awesome thing to see. You can really tell they have so much reverence and respect for the whales. If you have any interest in seeing these animals up close and hearing from specialists who work with them full time, this is the company to go with. We have so much respect for the work Ashley and Alec do.

This was such an amazing experience. The captain and crew are not only knowledgeable but work to…read morebetter their environment and share this knowledge. Highly recommend for people looking for a fun adventure and an ethical, local company. My group did the 10 AM mid day tour and it was the best! Colin knows how to safely work with the animals and approach in a manner that is not stressful or disturbing to them/ the environment. Thank you Colin and Amy for such an amazing experience.

Our four kids (two 11-year olds, a 13 year old and a 14 year old) had an absolute blast. Two of the…read morefour kids were looking forward to the surf lesson and two of the four were dreading it. Happy to report that four and the four had a GREAT time! Our instructors (Daniel and I missed the gal's name) were definitely a highlight. They let the kids go at their own speed but didn't treat them like babies. I've taken surf lessons in other cities and these were awesome because they cut right to the chase. Definitely more time spent in the water, which was appreciated. Their instructions they emailed ahead of time were spot on. Couldn't say more great things about our experience. All four kids ended up getting up on a board plenty of times, despite less than ideal Hawai'i conditions (gray, rainy, etc). They could have gone for another two hours!

Julian was my instructor, got me fitted with the right board and within a few runs I was up and…read moregoing. He went over safety and explained the currents of the area we were surfing before getting into the water. Great overall experience.

What an amazing experience. We booked a tour to see the lava fields and enjoy a snorkeling…read moreadventure and it was a full day of adventure. Keep in mind there is no snorkeling on this excursion and the area around the Hilton is not safe or appropriate for snorkeling. I am writing the review solely on the lava field excursion part. My wife was very dissapointed that there was no snorkeling as we purchased new snorkeling equipment. Roxy was our tour guide and was probably the most knowledgeable and professional tour guide we have ever had the pleasure of experiencing. Roxy was knowledgeable in the history of volcanoes on Hilo and elsewhere, horticulture, bird species, animals, Hawaiian culture, tourist attractions, history of the Hawaiian Islands, tribes and Capt. Cook, beaches, teachings, burial practices and so much more. Roxy told stories of the early days in Hawaii and how it evolved. Also as a noted her driving and safety practices were impeccable. If you are planning to come to Hilo you must make it a point to reach out to Roxy. We spent approximately 8 hours on the tour and it was so enriching although the lack of snorkeling was a dissapointment . Highly recommended Mahalo

This company did not disappoint! Mac was a phenomenal guide--extremely knowledgeable, professional,…read morecourteous, and accommodating. He didn't just share information about the places we visited; he brought them to life and made the entire experience memorable. I highly recommend this company, and if you can, be sure to ask for Mac.

Seriously hands down the best tour group on the Big Island! They were super welcoming, very kind…read moreand helpful, knowledgeable, and accommodating of/to us. They made us feel extremely at ease and right at home (we were visiting from Oahu. We were able to get nearly everything on my itinerary done and it would not have been possible without them! They truly made our visit an unforgettable and meaningful experience.

We loved snorkeling in Kona. We saw so many beautiful fish, dolphins, manta rays and sea turtles!…read moreWe traveled from the east side of the island and it was so worth it. The drive through the volcanoes at sunrise was unforgettable. Also made some new friends on our boat who told us so many more low key spots to check out! Was an amazing day in Hawaii

I cannot say enough wonderful things about Wilson and the Mauna Kea Summit & Stars excursion…read more Wilson was incredibly well spoken and knowledgeable and I learned so much! He did all of this while navigating steep roads (not all paved) and feeding us amazing chicken stew, cookies, and hot cocoa. This was a truly memorable and magical trip and the weather was just perfect! Everything was well organized and I cannot recommend them enough

We went on an almost 100% full (flower) moon. It was special to see the terminator line on the…read moreCelestron telescope - it had such great definition! The color of Mauna Kea with the moon shining on it was so magical all around us. There were some clouds that cleared pretty well by the end of our star gazing. We were the last ones up there so it got dark enough to see more than you'd expect with the moon. Jeff, our awesome tour guide, used a laser pointer to help us see the constellations we usually can't back at home. The images on the digital telescope like nebulas, the moon & star clusters were an amazing addition to have as keepsakes. My husband and I felt he made the tour a great balance of learning and fun. He had the group feeling like family before we even left from the pickup lot. Things to consider: I do recommend following the moons cycles booking this tour/your trip if this is especially important for you to see as many stars as possible. The sunset and views of the observatory's make it awesome anyways :) I struggled with altitude sickness around 12,000 ft. Jeff had made sure to let us know beforehand if we experienced any issues to speak up. I was hesitant as I know it would mean turning the whole tour around, but some tingling turned to dizziness and then a brief fainting. He immediately stopped the bus and helped ground me and make sure I was completely okay & coherent before letting me know our options for the tour. We made it up to the top with 2 more (included in tour) stops and I felt better with each one having more time to acclimate :) Thank you Jeff!! You handled this so professionally and I appreciate your check-ins for the rest of the trip. It's cold even with parka and gloves. It's so worth packing warm shoes and layers. The bus had ac and heat so that was great! Do it if you can! Awe-inspiring! Such an unreal environment that makes you wonder about so many things. Just take the precautions seriously, move slow and breathe deep.

Super fun, thoughtful crew; Nick, Avery and Myra!! Beautiful park and a great value. We learned…read moreabout some flora and fauna as well!

Hands down one of the best experiences we had on the Big Island. We got super lucky -- it ended up…read morebeing just me and my boyfriend on the tour, and it felt like a completely personalized adventure from start to finish. The entire team was unbelievably nice. Not just polite -- genuinely warm, fun, and so welcoming. They took the time to get to know us, made us laugh, hyped us up, and really made the whole experience memorable. You can tell they love what they do, and it shows in how they treat every guest. The ziplines were gorgeous, safe, and such a thrill, but the guides truly made it next level. It didn't feel rushed or routine at all. Instead, it felt like hanging out with friends who just happen to be amazing at their job. We loved it so much and would recommend this place in a heartbeat. If you're on the Big Island, this is absolutely a must-do.

Captain Jerry and Tony were great! We had a wonderful time and caught two huge fish! Highly…read morerecommend! Definitely a highlight of our trip to Hilo!

My sister, brother-in-law, son and I went out with Captain Jerry and First Mate Kimo in pretty bad…read moreconditions--10 foot waves and poor visibility. They were up-front about the battering we were about to receive, which of course was out of their control. We were excited to go out anyway, and felt that we were in completely capable hands (Kimo is also a captain, so between the two of them there are decades of experience on the sea.) The whole morning was an adrenaline rush! We made it back completely safe, although without any fish. These guys are so great that we will definitely try again someday!

If you are looking to purchase an e-bike on island, don't look anywhere else but Hawa E-Bikes…read more Keola made the entire purchasing process so easy. He clearly communicated with me every step of the way. When the bike arrived he made sure that I was comfortable riding it and that I understood how to use it. He even helped us load it into my truck so I could drive it back across island. I will recommend Hawa E-Bikes to anyone on island that is interested in purchasing a bike.

THE BEST ADVENTURE EVER! Our guided e-bike tour through Volcanoes National Park was the highlight…read moreof our 2024 Big Island vacation. Savannah and Drake made herculean efforts to meet us with the bikes, and then Drake led us on a fun, informative, and thorough tour of VNP. (He knows EVERYTHING!) He kept us all safe, and was so great to spend time with. E-bikes are really this way to see this park, because it's too big to easily walk, and parking is difficult. Mahalo to this family run business for taking us on this memorable adventure!