Still waiting for a quote. It has been almost two weeks. If not interested he should just say so…read more Communication needs to improve.

I shared my experience with Neptune pools in my first review. Marcelo, the owner replied and…read moreconfirmed that he didn't send his worker in to service our pool because of flood. Well the flood was in February not in March. He is right! He didn't service my pool in February, but he didn't service it in March either. They pre-invoice for the month and they are very aggressive in collecting the payment before you even do the work. So you know, even doctors bill after they treat the patient. Your worker told me, and after I tried to get hold of him that he was on his third vacation and that his boss, Marcello will cover for him. He didn't. This company charged me for two months and didn't service my pool. I need to received a refund for both months, February and March. I did not cause the flood and since you didn't do the work you must send me a refund check for both months $418. Neptune pool is a perfect company that district attorney needs to be make aware of. If they cheat their best paying customer, God knows what they do to the government. I will take that step to protect the public. Dishonesty is not allowed. Refund please.

5 Stars to Poseidon Pools Hawaii & Owner Brandon for creating beautiful pools & being incredibly…read moreknowledgeable, professional & responsive. As a real estate agent I know how in demand pool builders are, Thank you Poseidon Pools Hawaii!!!

Poseidon pools is a definite 5 stars! Brandon patiently and…read morethoroughly answered all my questions. I was impressed with the service he rendered. Thank you so much

Gary was great! He was quick to respond and explained every step of the process. He was one of…read morethe only companies that was willing to do my above ground pool. Did an amazing job on my pool and very reasonably priced! Will be calling Gary for all of my pool needs!

Gary came out to do an estimate a week ago. Hasn't gotten back with a quote yet. He should at least…read morelMK if he is not interested or let me when he can get back to me. No communication. Sad.

Byron is so good at what he does! The first time he visited our home, he glanced at the pool…read morecleaner I complained about and said, "you need a backup valve". He's very thorough and reliable. Before Byron, we had a company that had techs that didn't care or have enough knowledge to keep our pool in top shape. So glad we made the switch!!

Byron started pool service with us less than a month ago. The previous serivicer was not able to…read morekeep pool clear. He had suggested we change out the sand in filter and empty out pool water. Found Byron on Yelp and read the good reviews. In a couple of weeks he was able to restore our pool back to a clear and pristine condition! We are very pleased with his service and would highly recommend him to anyone looking for a new pool service. He's a good communicator.

I called Will for his opinion on a property that I am helping a buyer purchase in Manoa. The home…read moreis perfect for my buyers, a Realtor's dream sale. The sellers remodeled the 1930's home and did a great job solidifying the foundation. Because the home was built long ago, we needed an expert 2nd opinion. Will took off of his busy schedule to do a walkthrough with my buyers and I. He did not just say, "looks good to me." He took the time to look at the pictures that I sent to him prior, then come and walk outside the home to look for an structural issues. Then when we viewed underneath the home, he gave us a detailed opinion. My buyers were extremely happy to get Will's opinion and they now have a peace of mind that their "Forever Home" is safe. Thank you Will! And by the way, he did not charge any type of fee. As a realtor, I need awesome people to refer to other people and I will be referring Will and Gundaker Works to anyone who needs his company's service.

(-5 stars). Contract job. Cover-up work not done as contracted. Daily Sloppy, messy job site…read more Refused to correct Inadequate barrier plastic that didn't protect property from dirt & debris. Caused property damage.

Our outdoor Jacuzzi is over 25 years old and yes, we have had a new motor put in about 5 years ago,…read moreand all was running just fine until recently, the blower motor failed, so no bubbles, no fun. It just so happens that our next-door neighbor is Nick Youngelston, owner of Kai Lani pools, whose company does pool servicing. What we did not know is that the company also does jacuzzi repairs as well. Checking with the company who manufactured our jacuzzi, we learned the blower motor was no longer available. I called Nick and ask if he could take a look and see if it could be replaced by another manufacturer. Within two weeks he ordered another unit that was larger but managed to find a way to convert the plumbing and make it fit in the available space. It took about an hour or so of sweat, work, and reconfiguring, but damn if the bubbles did return! I highly recommend Kai Lani Pools and so should you. Thank you Nick! Mike Acebedo Kailua, Hawaii

When I first contacted Nick he was recommended to me by the Jacuzzi dealer T. Oki Trading…read moreapparently he's the only repair person on island. I asked him to install a couple new jets, two blew out the first time I used my jets. Then I found a leak inside my motor storage area and called him to come repair it. He flat out refused to come to my home to even look at it! He said my jacuzzi was too old I should get a new one. Really because of a leaky hose? I'd much rather spend $1000 for a repair than spend $14k for a new one. Then on top of it he lied to T. Oki trading and said I thought the repair was gonna be too costly I called my handyman who happily came over and saw the problem. He went to HH for a piece of hose and repaired it minutes for $50. I'm still happily using the same 25 year old unit daily. Jacuzzi is awesome if you can find a decent repair person.

I've been through a few pool companies. One thought he'd lie and show up when he felt like it, if…read moreat all. One couldn't show up on the day he selected and even if he changed the date he still couldn't show up, and the one that was great, retired. I was dreading looking for someone new. But I found a company that is also just as great!! I was referred to Doug and it's been easy-peasy ever since! He is reliable, conscientious, and basically take his business seriously! You need your pool clean and managed? He's your guy! Mahalo Doug!!

From the owner: Make a splash with our top-notch pool maintenance service in Oahu, Hawaii. At Eastside Pools, we're…read morecommitted to keeping your pool clean, clear, and sparkling all year round. Our team of expert technicians has the skills and experience to handle all your pool maintenance needs, from routine cleaning and chemical balancing to equipment repair and installation. We use only the best tools and products to ensure your pool stays in tip-top shape. So sit back, relax, and let us take care of your pool maintenance needs. Contact us today to schedule your first appointment!