Leased 4 RAV4's in a row from these folks. I have found their sales and service departments to be…read morecompetent and efficient and am hoping to close lease #5 this month. Not sure why folks leaving bad reviews have so many bad things to say about the service department, but good service has been my experience, although all I usually have done is scheduled service on a relatively new car. Folks driving in beaters with 200,000 miles are having more problems than a bad service department, and should look closely at what they are asking 802Toyota to do. Independent mechanics are often a better choice for basket case cars.

This was the worst experience I have ever had buying a car. Our sales person last name Maes, was…read morepushy and not upfront or honest the entire way through. Heres a small list of shady shit that happened while buying our recent car: While checking what was available, he intentionally skipped over cars that fit our criteria to show us more expensive cars. Only showing us the cheaper one when I specifically made him scroll up and show it to us. They mislead us on who we were getting our car loan through. They specified they worked with our bank all the time, and yet we got a loan from toyota. They told us the car we were purchasing didnt have a warranty AFTER we started the buying paperwork. Wouldnt have been a problem if not for the fact that the car had a sign that specified it HAD a warranty. It was the whole reason we went to the dealership. When we told them it was a no go without a warranty they wouldnt let us leave without "deescalating" because of the forms we already signed. They then continued pushy sales tactics Against my better judgment because we were desperate for a working vehicle, we went through with the purchase. We were given one key and told the second would be available for pickup when we came in for our undercoating. When we arrived for the undercoating no key could be found for us. I emailed out sales person about the missing key, and NEVER received a response. I still have no second key 802 toyota is full of grifters and pushy sales people. DO NOT BUY A CAR HERE

We were pleased with the trade in value they gave us for our old car. Mark, our salesperson, was…read moreincredibly responsive and helped narrow our search for a new car. We are very happy with our new (pre-owned) car. Pleasant experience!

I was so grateful to be close to this dealership when I was on a road trip recently. My Honda CRV…read moredrove over a bolt in on the interstate and I was headed for the Cape for a special trip. Michael Douglas was the advisor that helped me with a flat tire. They were honest and plugged the tire. He was incredible and I would not hesitate to trust this dealership. Total bill $30. Thank you Michael.

High pressure sales, wouldn't let us leave when we were ready. Salesman said, "Studies have shown…read morethat people who walk out, never come back." Rude, condescending and insulting sales manager who told us, "Buying a Mitsubishi (something we were considering) will be like the car you have now, worth nothing." My current car is only four years old. I'm still making payments on it. Less than an hour after we left dealer we received a call from salesman saying, "I never should have showed you that really nice car." What?!? How presumptuous and insulting! If I had wanted to buy that "really nice car", I would have. Please don't assume I couldn't afford it! I just didn't want to deal with Courtesy Toyota. There are many other dealerships out there.

McGee Hyundai makes a great first impression. The salesperson I spoke with initially seemed…read morelow-pressure and transparent. The problems begin when you actually try to do business with them. I spent a week and countless hours corresponding with them about a used car, responding to their quote with an offer in writing fifteen minutes later. After waiting 24 hours, I tried following up repeatedly with him, copying the sales manager each time and received no response. Two days later, I called and the salesperson picked up the phone, clearly unprepared. I pointed out that by this point, their price on the vehicle had dropped but he never revised his quote to reflect the difference. He told me he would get back to me that afternoon with a revised quote. Instead, when I did not hear back and called again, he told me the car had been sold to someone else. (Surprise!) One salesperson does not necessarily reflect an entire dealership except here, it turned out, he apparently did. I brought this experience to the sales manager and GM, offering to share my correspondence with their salesperson. They declined, instead making the generous offer to sell me a new car. No thanks. Maya Angelou's standard warning never fails: "When someone shows you who they are, believe it." Businesses like McGee Hyundai are the reason that car dealers are among the least trusted occupations by the American public, competing mainly for the title with "Used car dealers."

I bought a car and I left a review of and forget it. I stand by that. I can't even get a from the…read moremanager. I bought an extended warranty and the undercoat dealership really just wants to milk you. I'm guessing I have to find a new dealership because this one won't call me back terrible terrible

My wife and I just purchased a 97 Miata from Walker just over two weeks ago. I took it in to be…read morelooked over by another shop a couple days later to just examine the state of the vehicle and perform any normal maintenance that might need to be done. Upon closer inspection we found that not only did 2 rear brake calipers and 4 brake pads need to be swapped(the rear brakes barely had any pad left), but there were 2 large bends in the frame below. See photos below. Trying to come to terms with this problem, I decided to just pay close attention to the car on the road and to move on. Just 10 days later the car stalls on me and starts making loud knocking noises. I pull over, check the oil (fine) and go home in frustration to deal with getting it towed the next day. Fast forward two days, the car is on a lift, sub-frame removed to inspect the crankshaft and lower parts of the engine and I'm now being told I'm better off buying a new engine. Two weeks in, I'm going to have spent thousands on a car that I've put less than 300 miles on. I understand used cars are used cars, but I figured I'd reach out to see if Walker could offer any assistance given the unfortunate circumstance I'm now placed in. After finally managing to get someone to speak with me, I've been told they'll do nothing because it worked when they had it. I was even told initially that the undercarriage is in good condition. Did they not see the massive problems with the frame? I thought buying a Mazda from a Mazda dealership would imply the vehicle would leave the lot with brakes and last. Very dissatisfied, would not recommend!

I've lived all over the U.S. with Volkswagens and this is consistently the best place I have ever…read morehad my car(s) serviced. I have the Turbo Diesel Golf which is an unusual car up here due to its lack of availability in Vermont. When looking for a good place to service my car I inquired with other Volkswagen diesel owners in VT and they all said that Walker is the best. I was surprised that a dealer was everyone's top choice but now I know why. Initially I was shocked at the way in which the service people communicated with me. Totally down to earth demeanor with a clear desire to understand what is going with your vehicle. No questions are stupid questions here. These guys are patient like VW Saints. Seriously. You're never made to feel like you're wasting their time. (They're all great guys but Terry is especially fabulous). The other tremendous thing about Walker's service department is the practicality with which they treat the repairs. The outrageous estimates I used to get at other places are consistently countered with more cost-effective solutions at Walker. I love "Erma" (yes I named my Golf) and Walker keeps her driving and thriving.

POS service after getting your money. Lousy sales manager never returns calls; had purchased my…read moreMazda CX-5 here in 2016: great group of folks and service. Fast forward to 2024 and the new ownership, and the place is now your standard fare, piece of shite car sales joint. Need a new car? Do not get it from this garbage hole.

I took my car for service and everyone was so nice! It was affordable and they were done within…read morehours. I will definitely be back when my car needs any work!

I brought my 2002 Toyota 4Runner to Courtesy Toyota (802 Toyota now) because the check engine light…read morewas on and I wanted them to check my breaks also. They gave a quote of $600+ to replace the vapor canister and $1,100 to replace the breaks. This was much higher than I expected so we paid the $85 and left. We brought it to another mechanic who said that we don't need a vapor canister but just the valve which was $250. And he said that there is nothing wrong with the breaks! So to be sure we went to yet another mechanic who also said that the breaks are only 10% worn and are in great shape. I can only assume that the mechanics at Courtesy Toyota are either incompetent or are looking to cheat the customer. Either way BEWARE of this dealership. They can't be trusted.

New name, same shitty service. Had an appointment for today to drop off my truck. Made arrangements…read morefor a ride, sometimes not easy as most of us have lots going on. Dropped truck off at 7:20AM. Well guess what? Got a call at 1:PM stating there is no diesel tech in until Wednesday! What! We didn't know about this until 1PM! Are you kidding. They said well you can leave it till the tech comes back. lol. Ya guess they think we got nothing to do till then. What a joke. Well this Ram dealer doesn't understand, is that I own two businesses, and meet with a dozen people everyday single day. I will let every one of them know about this place. You guys still suck

I needed to bring my 2021 Jeep Cherokee in for a maintenance check and both the Service Department…read moreand the Sales Department provided me with excellent service from start to finish. The ease in making an appointment at a time that worked for me (thank you, Daniel P.) to the extreme courtesy I received via Craig in Sales when I inquired about a new car, it makes it easy for me to want to do future business here. I look forward to working with Logan.

I bought a car from there, which developed a hole in the exhaust shortly after. I sent an email to…read morethe sales rep who handled my purchase, who directed me to the service department. I left a message but go no answer, all while the pipe was getting worse and worse. I have no landline, and I live in the NEK and cell service is spotty and unreliable. So when I emailed the sales rep that I got no response, I expressed to them that I'd prefer email to get this scheduled. They did not like this, and wanted me to play phone tag with them by finding a landline somewhere. Why did they insist I call them? We were already emailing and I told them I have issues with phone service. This back and forth with them is ongoing as of the writing of this review, but considering what I've heard about them and read about them, I'm not terribly optimistic. That's car dealerships for you, though. They're all grifters, and if you want to help the world be rid of places like this you should try to help change the laws so car manufacturers can sell directly to consumers and skip these untrustworthy, self-serving middlemen.

Several scenes out of sitcoms about used car dealers. Started with the price switcheroo for my old…read morecar when we were signing the papers, the good cop-bad cop sales drama, etc. The last being they told me I need expensive work on the car they had sold me only 6K miles previously, and couldn't pass my inspection. Took it yesterday to a mechanic I trusted, and learned they seem to have kept my registration. Had to buy a new one on the spot.

We called Ray because my partner's car would crank but not turn over on a Sunday afternoon and he…read moreneeded to get home, a 2.5 hour drive away, for work. The problem was a bit of a mystery, after Ray had tried all the basic stuff (fuel pump, relays, etc) and took a lot of work to resolve. Ray showed up very quickly, brought parts, tried some stuff, bought a few more parts, tried a few more things and... after some more parts-buying and stuff-trying (keeping us in the loop the entire time about why he was doing this or that thing and giving us the option to not keep going) he was able to fix the problem, explain what he fixed in simple terms, and give us "things to look out for" as my partner drove home. He made it home with no issues! Ray's prices were super reasonable considering he was doing the work on a Sunday afternoon in the road in front of my house. He was tenacious about getting to the bottom of things and his knowledge of cars is encyclopedic. Really good communicator, friendly guy, I would absolutely use him again for anything from routine work to something more complex.

I asked to have all four of my brakes and rotors replaced and front two calipers replaced with my…read moreown parts, and he did it without me present, in the snow, and in a timely manner. Hats off to him, I definitely recommend using his services!