WOW I just love my RAV4 which is 100% safe and undamaged according to Service Director Steven…read moreReese. I'm not sure how he came to the conclusion that my suspension was not intermittently shaking "violently" between 65-75 MPH when I had a large sign in my car forbidding him from driving it due to metal fatigue, which is why it was just flatbedded 40 miles to 802, or without him driving on a road that comes close to 65 according to my GPS. But I know you professionals have your secrets! I'll still have to disagree that road tests are required, since no other Toyota agrees. I'm a bit confused how Steve ruled out suspension resonance as a potential cause when he asked me to explain what it was AFTER my inspection, even though I had told him I was there due to suspension resonance damage, and then he told me that it was "way over his head" when I explained it (road bumps are making the car bounce at 10x speed). But I'm not a service manager, so who knows? STEVE REESE DOES, and he says this car is in EXCELLENT shape for a 2015 Toyota. Although every other Toyota dealership disagrees with 802 again, and says that the car I bought 10 months prior that Toyota is still selling for $15k is only worth $1-4k, and therefore legally totaled by my state laws. It's incredibly honorable of Toyota to give Steve a chance working on suspensions even though he has no knowledge about why suspensions are designed the way they are, and therefore doesn't understand how they work. I'm sure nothing bad could come from that! Unfortunately if he would have watched that video of my vehicle oscillating wildly in front of a large oncoming truck (the video he understandably refused to watch- Tinyurl. com/VehicleSafetyVideo), he would have seen the definition of suspension resonance at the end. I do wish that Steve could've found a reason that all 12 tires I had on the car within 51 days were wobbling and getting worn down. But at least he was able to diagnose my car as having wobbly tires, and also generously offered to help me increase those numbers to 16 wobbly tires in 85 days. I don't necessarily agree that the issue was my $1,100 "economy" Wrangler Steadfast tires with 379 miles on them, since Goodyear, as well as Toyota employees from multiple dealerships, including 802's General Sales Manager, says that they're premium tires! So I'll have to disagree with 802 that replacing them with the same exact premium tires would help align drivability with my premium ride expectations. I didn't know that not wanting your suspension to oscillate 10 times per second was a premium feature. Hopefully this comes standard in the next model! Thanks Steve for putting my mind at ease by certifying that my vehicle was safe and in great condition for its age on multiple occasions. I was convinced resonance was intermittently violently shaking my car, making it hard to stay on the road, destroying 12 tires and my suspension, and filling me with existential dread and nausea every time I drive. But it turns out it was just my 3rd set of premium-economy tires since April 30th wibbly wobbling down the road, as they do, and hysterics! As I mentioned, I'm not a mechanic, so this has all been very hard for me to comprehend. Luckily VT is a one-party consent state, so I was able to secretly record our conversation about how my car is completely undamaged and definitely not shaking so I could go over it later with a MAN to help explain it to me. I'd also like to formally apologize that this whole situation was so stressful for your employee. I know that being around someone you just endangered can be scary! I appreciate you keeping sales discussions open "at your discretion", however I just bought a 2025 Forester.

When we asked about the certified pre owned warranty when we were looking at the rav4 they said…read more100000 miles or 7years. I asked 100000 starting at its current mileage or once it reaches 100000 they said starting at current mileage . Well two years later water pump gave out and they're telling me it doesn't have a warranty seems like they will say anything to get the sale. This will be the last vehicle I buy from them wish they were honest up front.

My car was in a world of trouble last Sunday, 2/10/24, and two guys at this store literally saved…read moreme and kept me from being stranded miles from home! I wish I knew their names, but they went above and beyond to keep my car from overheating so I could drive the 150 miles home... I ended up having a hole in my actual radiator but it could have been a lot worse if not for the outstanding help I got at this shop! I highly recommend and if you're reading this thank you!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Installed an interlock in my vehicle incorrectly. Incompetency to the highest degree. $700 in…read moredamage to my vehicle. What a pretentious owner to add to insult!

I live in Vermont, so I know what life is like in Siberia. For the past 15 years I have had a…read moreremote car starter in all of my vehicles, and I have had all of them installed by Yipes Stripes in Barre. Two months ago, I acquired a Mercury Sable and it already had a remote starter that was weak (I work at Global Foundries, formerly IBM in Essex). The remote started in my driveway, but not at work where I was separated by 500 feet from my car and six panes of glass and two concrete walls. I had Yipes install a mid-range remote starter that did just the trick. A two-way unit (it not only starts your car, it lets you know your car successfully started) that I paid $500 for, and it was the best $500 I ever spent! If you live in Central Vermont and you are fed up with Siberian cold weather impounding your vehicle, go to Yipes in Barre. Have them install a Compustar remote starter and sleep well tonight!

The team at vianor is upfront And honest with their quotes. They have a knowledgeable staff and…read morePatty is especially helpful. My only complaint is they tale quite some time when actually working on your vehicle, so if you are in a rush I'd be prepared to wait. They do offer a loaner car though, so you won't be stuck in the shop while work is being done. Overall, quality and friendly service

I brought my 2015 Audi Cab in for an oil change, inspection, and brake work. Dana understood my…read moreneeds and handed it off to Chris. Courteous and friendly interaction with competent service. The invoice was for considerably less than I anticipated and I drove away in my safe vehicle with a smile on my face. I have been a loyal and satisfied customer for over twenty years and have no intention to even look elsewhere. Thank you to all the team members at Gills Point S.

Five Stars thank you for fitting me in and fixing my tire quickly!! I had a flat tire on 89 N…read moredriving to Canada. Great staff!! thank you

I took my seven-year-old Accord here for service after the car failed a state inspection for a…read morehard-to-verify steering issue. They reassured me nothing was mechanically wrong with the vehicle and that it was safe to drive, as well as gave me a full written statement. The service desk was efficient and the advisor was friendly. They explained an outstanding issue (front brake replacement), which was expensive ($581), but it was done quickly and did need to be done (if perhaps not right at that moment at such a high cost).