Called at 930 was told he could help in about 45 min. Never showed up never responded to any of my…read moretexts or phone calls. At text or call letting me know he couldn't show up would have been great..

I called Payless Taxi because I needed to finish up some Christmas shopping. He said it would be…read moreabout an hour before he could get to me which was fine. I have a young daughter and she was very excited to go. Well, he never showed up. I tried calling him and he ignored my call. My daughter started crying.. I called Elite Taxi and he came and picked us up, loaded our shopping bags when we were done, and was overall a great guy. I will definitely call Elite again. Not Payless.

Service was friendly. Vehicle was clean. However the unmetered charge of $35 to downtown Burlington…read morewas almost 2x an Uber. According to the BTV website, a metered charge should of been $16.75 but I was not offered a metered charge. Be sure to ask for a metered charge if not going far from airport.

Doesn't answer the phone...wasn't able to request a ride. Taxi service in Vermont is horrible in…read moregeneral, especially when you can't get them to answer the phone.

This is an updated review. I have now used Michael several times and after speaking with one of his…read moreother customers last night I want to share their story. I spoke with a woman last night whose sister was in a nursing home in the area. She called Michael for a ride. She told Michael she was going to purchase several gift cards for a man for he immediately recognized to be a scam. He drove her right back to the nursing home, contacted her family, saved her from being scammed and her family was able to take steps to protect her in the future. That's the kind of integrity this man has. Michael mentioned this story to me at one point but last night I heard it directly from the victims sister. He is reliable, kind and offers fair prices. Montpelier has really needed a reliable service like this for a long time. This is someone dependable, safe and honest.

Michael was amazing. Very responsive. I was in a jam and although he couldn't personally help me,…read morehe found me another solution. Would highly recommend if you ever need a ride in the Montpelier area.

Steve is terrific. Last minute reservation and he gave us a great ride to our hotel. Highly…read morerecommend gim

Stephen really helped me out of a jam when my son got a flat tire. He was professional and very…read moreresponsive and got my son safely to his destination. Would highly recommend if you ever need a taxi service in the Montpelier area.

We engaged this company to provide ground transportation to and from the Amtrak station in White…read moreRiver Junction. Excellent service over the phone and the driver provided top notch service as well. Pleasant and prompt customer service.

Door To Door provided very professional service for us at a challenging time a few months ago…read more Professional driver, punctual, patient, and flexible. Would not hesitate to call on them again.

Reserved a cab the day before, got an automated call confirming the day of, they never showed up.read more

I called Green cab last week for a ride and I got a recording so I left my message and told him how…read moreimportant it was for me to get a ride first thing in the morning as my car was in the garage getting fixed. I did not hear from them at all! Then Sunday night/afternoon I called and asked them for a ride the next day at 8 AM and no they were too busy to come and get me which I don't believe. And you have to wait till the very last setting to get to a person it is six you have to push six to talk to a person

I booked this service from Burtlngton Airport (BTV) to Jay Peak round trip. The driver met my group…read moreat the airport easily. He was great about communiucation with pending snow and picking up a few days later from Jay Peak. I would recommend Vermont Shuttle over the resort shuttle for more honest service.

We used Vermont Shuttle to travel from Burlington to Montreal and it couldn't have been easier…read more Elvis, our driver, was friendly, funny, and knowledgeable about Vermont and Montreal. The car was clean and spacious, the price was fair, and I would absolutely recommend this company.

Very unprofessional. From answering the phone like I was a bother, to not picking up the delivery…read moreon time. I would not recommend this company! Guy laughed about not picking up my order at the scheduled time. I'd use any other company if possible. Also, overpriced for doing such a bad job.

I had a great experience with Lightning Couriers delivering a dorm care package. The proprietor…read morewas so pleasant and went out of his way to accommodate my same-day request. He was realistic in his time estimate for the delivery, and took care of any glitches on the pickup end without missing a beat. No reservations on recommending this business.