No show on a Saturday morning, ghosted me. Phone mailbox full and never answered the phone. Saw a previous no show, but figured bad things could happen to anyone so wanted to give them another chance. Definitely do not recommend. Seems like no shows multiple times. read more

Ghosted on the day of our move... My husband and I made an enormous move from CA to VT, taking 3 weeks to arrive, so we've been living in an empty apartment anticipating moving day. We confirmed 4 days before our uhaul arrived for 4:30pm on Friday for 2 guys. On Friday morning, Mike sent us a text asking if we were still planning on moving today because it was going to rain. Of course we responded with yes, as we had already confirmed and discussed the potential for rain on the day of our move (it's VT in April... it rains all the time). At the time he texted at 9am we were making our 3 hour round trip drive to pick up the uhaul box and set it up at our house for the movers. About an hour later, he asked if we could move up the time a few hours, but realistically, we planned our entire day around the 4:30pm time that he confirmed, so we couldn't. Aaaaaand that was the last time we heard from Mike... 4:30 turns to 5:30, 6, 6:30... we're texting and calling him DOZENS of times. Absolutely NO RESPONSE. My husband and I had to do as much as we could in the rain together, but our furniture is still sitting in the uhaul since we really needed to help. We were left with absolutely no one to help us in a state we're completely new to with a uhaul we now have to pay more time for. Look, if you don't want to do the job because the rain bothers you, that's fine, but at the very least cancel with us so we could have the time to find someone else who can help us!! Please consider finding a more reliable company to work with than taking a gamble on such an unprofessional company... still in shock this actually happened... read more

What'sWhat's the very worst thing a mover can do? Not show up on moving day. Yup, that's what this guy did! Not only that, he didn't respond to messages, his email bounced back, and every time we tried to call the week before the move, his answering machine said his mailbox was full. Don't even think about hiring this guy! I only gave him a star because I had to in order to write the review. read more

TERRIBLE!!!!!!!! AWFUL!!! STAY AWAY!!!!! NOT RELIABLE!!!!!! GHOSTED ME AFTER CONFIRMATION!!! BOOKED OVER A WEEK OUT AND THEY NEVER SHOWED!!!! I Booked a FULL DAY for June 27th 2020, They did NOT SHOW, Mike said that I did not confirm a time. I called Mike that morning at 9:30 am and he said, "He was working on it" that they had a job from 8-11:00 AM then they would come to me, kept apologizing. By 1:00 PM Still no-one. So, I asked if can we push this back to tomorrow then since I need a FULL DAY? Gave him my address again and a time of 9:00 AM He said (his exact text: "100% confirmed you have my resolute word!" Then he said "Wait I read your email, How many hours were you looking for? I said the ad you called me on that I posted on craigslist was a full day/ 8 hours for $150 per person for 2 guys. =$300. He said we can not do that. I said "You are telling me this now? Can we negotiate?" He said no "$50 and hour for 2 guys was a steal in Vermont" So, I agreed to the 6 hours instead of 8 for Sunday June 28th at 9:00am. ... I sent a dozen texts, made 10 calls. NEVER HEARD BACK! NOOOOOOOOOOTHING! NO RESPONSE! NO TEXT! WOULD NOT ANSWER THE PHONE OR RESPOND TO EVEN TELL ME THAT HE COULD OR WOULD NOT COME!!! LEFT ME IN A DESPERATE SITUATION! DO NOT USE THESE GUYS IF YOU NEED SOMEONE TO RELY ON!!!! ZERO PROFESSIONALISM! read more