We ordered takeaway from here which included 2x small pizzas and a regular chips. When I initially phoned up, I was told that it would be 15-20 minutes, so I left about 20 minutes after calling since they were around the corner (3 minute drive, or so) and got there to find the order was not yet ready. I was told that it would be 5 more minutes, but instead ended up waiting about 10-15 minutes in-store and saw what seemed to be my pizzas just being put in the oven. Putting this into perspective, there only seemed to be one large pizza in the oven before mine.
When the order was finally ready, the pizzas were handed to me and the regular chips were taken out of the hot bag, which I never actually saw go in the hot bag to begin with. So I went on my merry way, happy that I finally got my order.
Once back home and ready to eat, we first tried the chips and found they were very bland, dry and almost cold, as if they had just been heated in an oven, and the sauce that came with it was some type of brown aioli which was not nice at all - straight into the bin. Moving on to the pizzas, now, I'll give credit to the fact they had a reasonable amount of toppings on them and in no way were lacking, but when I went to take a bite out of every piece, the topping completely slid off the pizza. The base was very average and didn't have much flavour, and the crust was burnt black to an inch of its life. I still finished my pizza given that I'd just paid $14 for it, but the other one was about half finished until it joined the chips in the bin.
In saying this, I think if the ingredients were improved and weren't so flavourless, then it wouldn't have mattered so much. Another thing that was a little annoying was that I had to wait in-store even longer, almost double the time, when they could have just told me 25-30 minutes over the phone and the expectation would have been set there.
To be fair, this isn't the worst I've had and I've given some credit where due hence the 2 stars. However, after spending $35 in total, it was quite disappointing and I can't say I'll be going back.
...and please, remove the hot chips off the menu. read more