I've only taken down duvets in to be washed, but they've done a good job on those. The duvets came…read moreout clean and fresh. Their location is easy to access, and has no dry cleaning smell inside. Service is quick on both the receiving and delivery ends.

I rarely leave negative reviews, but I feel obligated to share our experience so that others can…read moremake an informed decision. We brought my daughter's senior prom dress to this shop for alterations after hearing many positive recommendations. The dress was her dream prom dress and cost approximately $350. From the beginning, the owner mentioned that the requested alteration might be difficult due to the design of the dress. However, the shop accepted the job and never indicated that the alteration could not be completed successfully. When we picked up the dress, it had significant fit issues, visible puckering, uneven stitching, and multiple snags in the fabric. We returned immediately, and to their credit, the staff was kind and agreed to attempt repairs. When we picked up the dress for a second time, not only were many of the original concerns still present, but the dress had additional snags, pulls, loose threads, and further damage to the fabric. When I pointed out the condition of the dress, I was told that the material was very sensitive and that precautions had been taken while handling it. While I understand that some fabrics require extra care, the dress was returned to us in worse condition than when it was originally dropped off. Throughout the process, the owner was polite and not argumentative. I also appreciate that the shop refunded the alteration fee without hesitation. My disappointment is not with the customer service, but with the outcome and the lack of accountability for the condition in which the dress was returned. In the end, my daughter was left without a wearable version of the dress she had chosen for her senior prom. I am sharing this experience because I wish I had known beforehand that a delicate fabric and a more complex alteration carried a risk of significant damage. Had I seen a review describing an experience like ours, I would have chosen a different option for such an important dress.

I couldn't be happier with my experience at Family Cleaners! As a first-time customer, I brought in…read moremy husband's vintage Starter jacket and was hoping they could clean it up a bit. When I got it back, I was amazed. Not only did they bring the jacket back to life, but they also repaired the two pockets that were completely blown out without missing a beat. The craftsmanship, attention to detail, and care they put into their work really impressed me. It's not easy trusting someone with a vintage piece that has sentimental value, but they treated it like it was their own. The jacket looks fantastic, and the repairs are excellent. Friendly service, quality work, and results that exceeded my expectations. I will definitely be coming back and highly recommend Family Cleaners to anyone looking for a dry cleaner they can trust!

Pros: The staff is friendly and accommodating…read more Con: The quality of cleaning and pressing has declined over the last few years. Most recently, my black clothing came back from cleaning covered in lint and pet hair. I have no pets. Also, my slacks came back with with lint and multiple unwanted creases. They should inspect their work before collecting payment.

I couldn't be happier with the service from Pro Cleaners! I needed five pairs of work pants hemmed,…read moreand they got the job done quickly and professionally. The quality of the work was excellent everything fit perfectly and the pricing was more than fair. They also repaired a jacket that has a lot of sentimental value to me and they handled it with great care. On top of that, the customer service was friendly and welcoming from start to finish. Reliable, efficient, and honest, I'll definitely be coming back! For all your Dry cleaning, tailoring , alterations, and patch work needs. Again thank you for the exceptional service.

They are amazing, quality alterations that were done quickly! We had an emergency that prevented us…read morefrom picking up my daughter's bridesmaid dress before the store closed and they responded quickly to messages and met me at the store so she had her dress before the wedding. Can't recommend them enough!

It's been probably over a decade since I last had something dry cleaned so after researching a few…read moredry cleaning options close to home, I decided to give Morrell's a try, which turned out to be the best experience! I called the day prior to get an estimate on a specific type of garment and was quoted with a starting price. I dropped the item off the next day and was told it'd be ready for pickup 5 days from drop off which was totally fine since it wasn't a rush cleaning. The gentleman who helped me was polite and quick to get my info into the computer. I was able to quickly setup my payment method on my phone, apply a fantastic coupon and pre-pay for my item. Additionally, my item was ready for pickup 2 or 3 days earlier than anticipated and I was notified via text. Wonderful experience at Morrell's and I'll definitely be back!

Huge shout out to this business. I been trying to Find a place to do my dry cleaning and this place…read morewas super helpful. Quick service including a tracker. I paid $5+ for a rush same day and it was perfect even before it was quoted to be done at. Great job for an amazing customer service! This will be my go to moving forward.

Summer time is here washed my bed sheets laundries / pillows came back like it's brand new…read more If you have an important clothes as gift or needs something to make it shine ?? I recommend here They also pick up / drop off your laundries All you gotta do is just put your dirty clothes outside in the bag and they will bring it back to your door all fresh and new . Thank you

Classic Cleaners did an exceptional job cleaning and preserving my wife's wedding dress. The staff…read morewas also very friendly and welcoming. I will definitely be coming back for all of my other dry cleaning needs.

This all started when I was looking for a local place to have a pair of shorts altered for my son…read more He just wanted the waist brought in a couple inches without losing the shape or the width of the legs. I received a call that they were done within a couple days. This was fantastic because they had quoted me almost a week. When I gave them to my son, he pointed out that they had put some drastic pleats in the back that made it look like he was wearing a diaper. There was no way to wear the shorts without them looking ridiculous. I went back the next day to point out that the alterations were done very poorly, and showed the girl how it looked like diaper butt. She apologized and said she had to talk to a manager about getting me a refund or having them redone. After waiting to hear back for several more days with no call, I went back in to pick up the shorts. The initial alterations were removed and the shorts were back to their original state or as closely as they could be. There was a piece in the back that had been cut out and replaced with other jean material. At this point I told them I wanted a refund since my shorts hadn't been altered in the way that I had requested and this had become a huge waste of time on my end. The girl told me I had to leave the shorts there and fill out a claim request to get my money back. (I had to leave the shorts there so they could determine whether or not the claim was valid. That made no sense since they had already reversed the alterations at this point.) I asked if I would receive a call when I could come get my shorts and my refund and she assured me that they would call me within the next day or two. It has now been a week since then, no call. I just went to pick up my shorts and my refund. I was told I would not be getting refund today, they would be mailing me a check. This entire process has been roughly 3 weeks long with four trips to and from their store. I will never use them for anything and highly recommend you don't either. If I can update this, I will let you know how long it takes for that refund to show up in the mail.

Where do I begin with this...I brought in 3 pairs of jeans to be hemmed and the older asian…read moreseamstress sized me in all of them. I'm then told that it would be $35 PER HEM - A NORMAL HEM - as she took them off me and said she just raised her rates last week. So now I'm not even considering an original hem because theyre already price gouging. Then when i pick up the clothing the hems are literally all wrong. One is uneven, one hem is invisible, and the other had a hem with the wrong stitching color and a 4iINCH HEM LINE. I brought them back reasonably upset for the $115 in hemming (for pants i was gifted for christmas mind you) and when I asked them to be fixed, the seamstress -Denied it was her -Ultra defensive -Laughed at my concerns, repeatedly -Tried to tell me that the hem is just fine -The counter worker was visibly annoyed at the seamstress's reaction, and offered to have them done at a different location in Seattle and only then the seamstress jumped up to grab them and said she could do it I flat out asked her "have I done something to you? Because I dont know why you're being so rude about this." With the help of whoever was working the counter I had them set up a repair. And after two regular wash cycles these pants look terrible. Ruffling hem seams, loose threads, one pair point out like triangles when I sit down. One pair you can see line of the first wrong hem. One pair were already floods out the gate when i picked it up I just didn't want to deal with this anymore. Down to the service I received and price I was charge I would steer anyone away from this location, or at least this seamstress. Super insulting, and now I dont even feel comfortable wearing these jeans.

There are not many dry cleaners in Tacoma. University Place Cleaners have reasonable prices and do…read morea good job. They have a convenient location with parking.

Had them fix a hem that had fallen out of a uniform piece. About $17 and finished in a week.read more

Outstanding quality and service. First time we have used these hooks for our dry cleaning needs,…read morebut we will certainly be back.!!

Had a coat repaired there just the numbers were coming loose on a racing jacket and the sewing look…read morelike a second grader did it plus they didn't even sell up all the numbers I had to fix it myself when I got home there was tons of overstitching that crossed into the numbers and was very visible when I talked to them about it they said they could redo it but it would cost me money,