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721 Yoga

5.0 (5 reviews)
Open • Open 24 hours

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LA Fitness

LA Fitness

3.0(75 reviews)
6.4 km

I have been going to this location for a couple of years. In all that time, they have NEVER…read morecleaned the air vents in the over head AC units. I mentioned it to the personnel at the front desk right after I joined but apparently that fell on deaf ears.

Beware!!!! My daughter and I joined and that seemed OK…read more However, I highly do not recommend personal training there. I signed up for sessions and was told I could choose from 3 different tiers so I chose the $230 package and Javon signed up on his computer, and I was not able to see anything other than signing the boxes on the pen pad. I trusted him. He told me he could not print out the contract because the printer didn't work, but that I would get it via email. The initial first were fine but Once their charge of $440 hit my card, I found out most of the trainers were on vacation or out of the country so I could not get help so I had to wait till everyone got back and still could not get assistance getting a copy of my contract so that I could point out the error. Nothing was ever emailed to me. I could not get someone at the front desk to help me, even though I came by in person, and I had also called. Then their facility manager left/quit and I finally was able to speak to a guy that was leaving LA Fitness at the Sachse location to go to college, but he told me that I could talk to the new manager, Claire and she would be able to help me. He was also nice enough to provide me the LA Fitness headquarters phone number that nobody else would share with me. At this point another $440 charge hit my card and once I finally did speak to Claire she told me she did not have access to the system to assist me! So then I spoke to Javon again (once he came back from vacation) and found out that he had typed my email address wrong. So after having him correct it -at that point you would think I would get the contract but I did not and still no assistance correcting the overcharge for the pt package. So then I called their headquarters and I spoke to Antonio and he told me he would assist me and he would talk to Javon and they would get everything worked out. And Then. Nothing no emails no callbacks nothing. So then I had to file a dispute with my credit card company to get the amount lowered to the amount I had agreed to. And Then my trainer, Debbie reached out to me asking me if I would schedule my remaining sessions that I had been charged for and I said, "sure. " Then she tells me that because I filed the credit card claim that their computer system would not let her schedule any sessions. Mind you, I did not file a credit card dispute other than the additional charge they shouldn't have charged me. They were still going to get their $230 for my sessions instead of $440, but LA Fitness still locked me out of their system and now I'm out that money because now that the credit card company has finalized that dispute and gave them $230, I will not get my money back nor will I get the sessions LA fitness owes me. I will be reporting them to the Better Business Bureau and I highly recommend you sign up with caution and make sure you walk out of there with a printed contract or don't sign anything. They are not honest, nor professional. Highly disappointed.

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LA Fitness - BEST CLASSES !!! COACH LOU

BEST CLASSES !!! COACH LOU

LA Fitness
LA Fitness

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721 Yoga - yoga - Updated October 2026

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