Miguel, the owner has great customer service. He listens to what you tell him and fix what is…read moreneeded to be fixed. Miguel has a well trained, professional staff that assist in keeping a great flow. Very informative and pretty accurate. Greatly appreciated for Miguel's Mobile Mechanic shop

The company contacted me quickly and followes up with a few questions and then we scheduled the…read moreappointment. Bryan showed up and performed the required battery replacement. He was courteous and helpful. Thanks!

Good, quick service for smog and DMV. Deidre was awesome! The only issue I have is the tight space…read morethat it's in with the car wash. Very small footprint of a business but they are very friendly and professional. I am definitely taking my car back for either smog checks and maybe car washes too.

They're always busy! They all work hard and do a great job. I always get the full #1 car wash and…read morethey usually leave my steering wheel & every leather part very oily/greasy. I am upset they raised their prices, (but who isn't in these times) I used to pay $22 and now it's $27.

Honesty Is Hard to Find--Which Makes It Worth Recognizing…read more I retired to Henderson, Nevada, in 2010. I love the weather, the active lifestyle in my 55+ community, and the fact that Las Vegas is only about 30 minutes away, offering countless restaurants, entertainment, and services. Unfortunately, living here has also taught me another lesson: the old saying "Buyer Beware" is more relevant than ever. Over the years, I have found that many businesses--whether in medical care, auto repair, legal services, home repair, or other industries--either overcharge for their services or fail to deliver what they promise. As consumers, we often have little choice but to trust the professionals we hire, making honesty and integrity more important than ever. To me, a truly exceptional business is one that takes the time to explain what is needed, treats customers with respect, performs quality work, and charges a fair price. In other words, it follows the Golden Rule: Treat others as you would want to be treated. Imagine how much better our communities would be if every business operated that way. While companies like this seem increasingly rare, I was fortunate enough to find one recently. I took my 2022 vehicle--with only 22,000 miles--to an auto repair shop that had serviced it several times before. I requested nothing more than a routine oil change. About an hour after leaving the car, I received a phone call informing me that they had discovered major front-end damage. I was told the vehicle was unsafe to drive and that the repairs would cost between $1,800 and $1,900. The diagnosis didn't make sense. My car had never shown any symptoms of front-end problems, so I decided to seek a second opinion. I brought the vehicle to Sonny's Auto Repair at 1000 Stephanie Place, Henderson, NV 89014. From the moment I called, I noticed a difference. The receptionist greeted me warmly, listened carefully to my concerns, and assured me they would be happy to inspect the vehicle. After spending 30 years in customer service, I know how much first impressions matter, and this one was outstanding. I dropped off the car and was told there would be an $85 inspection fee. Later that day, I returned expecting to hear the worst. Instead, I received some of the best news I could have hoped for. The technician--and even the owner, Chris--carefully inspected the vehicle and found none of the damage described by the first repair shop. In fact, the only problem they discovered was that the oil filter installed during the previous oil change had been improperly fitted and was leaking oil. They corrected the problem immediately. Then came the biggest surprise of all. When I asked what I owed, I was told there would be no charge. Chris explained that the repair required very little time and that he could tell how distressed I had been over the prospect of an unnecessary and expensive repair. Think about that for a moment. How often do you encounter a business that could have charged you for an inspection, recommended unnecessary repairs, or simply taken advantage of the situation--but instead chose honesty, integrity, and compassion? Those qualities deserve to be recognized. Because of this experience, Sonny's Auto Repair has earned my trust and my future business. More importantly, they restored a little of my faith that ethical businesses still exist. In today's world, honesty and integrity are qualities worth celebrating. If more businesses--and perhaps even more institutions--followed the example set by Sonny's Auto Repair, our communities would be stronger, trust would be easier to earn, and life would be better for everyone.

I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

I have been a customer with them for over decade, I don't think the provide the value they used to…read moreoffer. It seems like its dealer price now , and they charge you for the diagnostic fee even if you do the work with them...not cool. Probably still an honest shop, but pricey. update: Thanks for responding. I understand your explanation that diagnostic work involves skilled technician time and has value. My disappointment is really about the change in how MVR handled this compared with my experience as a customer for more than a decade. In the past, I did not encounter a policy of charging a separate diagnostic fee when I had the repair performed there. What bothered me most was less the dollar amount than the decision to rigidly enforce the charge with a longtime customer. Even if MVR believed the fee was technically appropriate, I think simply saying, "You've been with us for many years, there was clearly a misunderstanding, so we'll waive/refund it this time," would have created tremendous goodwill. Instead, the experience left me feeling that MVR has become considerably more expensive and transactional than the shop I had relied on for many years. Unfortunately, preserving the diagnostic fee ended up costing MVR both this repair and a longtime customer. That is why I left the review I did.

I'm so happy that we found MVR. It was actually a recommendation from a body shop. My Honda was out…read moreof warranty so I decided I should no longer go to the dealer for service. Ardi was very thorough about explaining everything that was needed done or things I can do later. I took my car in for oil change and just a few other things. I waited in their waiting room and it was comfortable. It took two hours as Ardi predicted. Services here are definitely less costly than taking it to the dealer. Very glad we found an honest mechanic.

Will be going here from now on for any repairs! My 2010…read moreToyota reached 100,000 miles and I took it to the Toyota dealership for an oil change. Miraculously, they found a whole bunch of other things that needed work that wasn't mentioned at all during the last oil change just 5000 miles before, done at the same dealership. Their quote to complete all that work was just under $7000, with just 1 "photo". I work in auto insurance and know car parts and that photo was so close you could barely tell what "damage" there was. I also didn't appreciate that the service advisor talked down to me like I was completely clueless. Took it to Roberto at Diego's and he took a look at everything Toyota claimed. He also took a look at the work Toyota claimed they did. He allowed you to actually look at everything he was pointing out so you could actual confirm everything he was saying needed to be fixed. Some of the work Toyota claimed they did was either not done at all or not done well and should be redone. Also, some of the work Toyota claimed was completely false and showed you exactly why. After his review my amount went down to less than $2000 to fix my car. Much more affordable and I actually believe him and he explained enduring without talking down to me. He fixed up everything in a day!! Had my car back the next afternoon. Drives almost like new now!! Highly recommended everyone go see Roberto!

I got my oil change and my breaks replaced. I've been going here for the past 10 years. You won't…read moreregret, Those car dealership lie and over charge you. Trust is hard these days, but Roberto will make you feel like family.

Dudes a good guy, did what I asked didn't try to upsell me. Got it done super fast at like 1/3 the…read morecost the dealer wanted. Would recommend to everyone. Thanks again man! -Kody P.s. Seems the sensor did fix the issue so far, been idling for about 6 minutes after a decent drive and no issue. Appreciate it!

Great mechanic, honest, trustworthy and always willing to help me out when I'm in need!read more

Took very good care of me and was quick the young man at the front was amazing his little son was…read morethere but he still took good care of me great customer service

Customer service here is solid. I spoke with a young lady to schedule and she was professional and…read moreknowledgeable. I think pricing is fair. The shop is small and clean. I went for an oil change. Had an appointment. It took longer than expected especially with an appointment but it's all good.

Highly recommend this team for anyone needing solid, reliable mechanical support. Tyler handled the…read morelogistics and dispatching from the office smoothly, keeping the communication clear and professional. Out in the field, Roger the technician and Sean the air guy teamed up to tackle the repair with total precision. They were professional, straightforward, and great to work with. Absolute straight shooters who know how to take care of their customers. Highly recommend this team for anyone needing solid, reliable mechanical support. Tyler handled the logistics and dispatching from the office smoothly, keeping the communication clear and professional. Out in the field, Roger the technician and Sean the air guy teamed up to tackle the repair with total precision. They were professional, straightforward, and great to work with. Absolute straight shooters who know how to take care of their customers.

They were right on time. Did the services requested had a small issue but was resolved quickly…read more It is never nice to have a RV issue when traveling but they solved the problem. Thank you Dalton

I've been going to Express Lube for at least 7-8 years now, and every single time, I've received…read morethe best service possible for my car. What I appreciate most is that they give me straight information without being condescending or impatient. They'll show you exactly what's wrong with your car and clearly outline the costs. They also understand that cost can be an issue and will break down repairs based on urgency, which I really appreciate. I'm driving a 1998 Nissan, and recently, I needed multiple repairs. They knocked it out of the park--it's driving like new now! When I first went in, I was so nervous about what they'd find, but they completed the repairs quickly and thoroughly, and now I no longer feel afraid to drive it, lol. On top of that, they went the extra mile--checking my fluids, tire pressure, and overall condition so I could feel completely confident behind the wheel. I feel grateful and lucky to have found such honest mechanics who treat you the same way they would treat a family member.

So fast and friendly and good rates! Highly recommended!! so many locations as well, which is very…read moreconvenient.

I have had my oil changed several times at this location because I always get great service and it…read moreis close to me in the valley. Brad and Chris have always been very accommodating for my schedule. Unfortunately, had my oil changed yesterday (2/1/24) by Ken and it was sloppily done. While driving the vehicle away it started to smoke, especially while sitting at a stop light. Pulled into a parking lot and opened the hood and smoke started rolling out. At that point noticed a large spill of oil from the fill spout down the engine block. Called and Brad and explained what was going on, took it back so they could clean the mess made by Ken. We know spills happen, but cleaning up after such a spill is the sign of someone who cares about the work that they do. I will definitely be back, but only if Ken does not do a simple oil change.

I brought my vehicle in thinking I was dealing with a straightforward issue, but the quote I…read morereceived left a bad taste in my mouth. The parts listed were things you can easily price out yourself, and the markup on them felt excessive. I understand shops need to make a profit, but this didn't feel like a reasonable margin, it felt like straight-up price gouging. On top of that, nothing about the explanation gave me confidence that they were trying to help me find the most cost-effective solution. It came across more like they were taking advantage of the situation rather than being transparent and fair. I'm all for paying for quality work, but there's a difference between fair pricing and inflating costs because you can. I'd recommend getting a second opinion before committing here. DO NOT TRUST THEIR GOOGLE REVIEWS!