always take my vehicles to get service here price is always great just like the honest service they provide! michelle john and paul are always ready yo helpyou and service anythjng you need read more

Been bringing my car here for years for everything from oil changes to major repairs. theey always do solid work and very transparent with quotes, no hidden charges at all. You just really need to book an appointment because they are always do solid work read more

My car died on the freeway and had it towed to Paul's. They found the issue very quickly, gave me a quote, and helped me with payment. Came to pick it up the next morning with some possible issues to watch for just in case. Very friendly and professional. Hope my truck doesn't have issues, but if it does I know where to take it. read more

They were quickly able to replace my GMC's glow plug after diagnosing it the previous day. They had to order the part and, as it was later in the day, there may not have had enough time to get the part and install it same day. Took it in the first thing next day and I was back on the road! Very friendly and kind as well. Thank you! read more

The visit to this location was very unexpected since we were out here celebrating my birthday in sin city. Unfortunately our car gave us issues upon arrival which left us looking for a spot that was willing to work on our car which was very difficult to find especially ones that also opened on weekends. I made a call to this spot and was helped by a very kind lady which was more than glad to help us out. We called the tow truck and got it to them only to find out that our fuel pump was done for. They gave us the price and almost gave us a heart attack but they found an easier way to get the job done and cut down the price substantially. If I remember correctly the service writer at the time is married to the mechanic and what an awesome couple both very kind and provide excellent services.we need more mechanic shops like this where you know you're getting helped and not getting robbed . Great experience 10/10 read more

Did a great job will definitely go back. Great customer service and they have great reviews.

This is the place to go! They are extremely honest and helpful. They value my time and get me in and out without a problem. Thank you for everything Michelle and John! It's always a pleasure speaking with Michelle. Will continue coming here when the jeep requires maintenance or services. read more

DO NO RECOMMEND. Paul's charge $80 to run a simple computer diagnostic (which is done free at Auto Zone). I did so and Paul's recommended spark plugs ($250) to fix a misfire and very loud noises. My check engine light was unresolved. Coils replaced next($300). The noise on my car and check engine light persisted. I then left my car with Paul's for 3 days. They come back with " blown Head Gasket" and they let me know they will not work on it since it is a hybrid car. I PICKED MY CAR IP IN WORSE CONDITION as smoke is now billowing from the exhaust, check engine light, and loud noise/ shaking progressed. In my opinion, discretion on not being willing to work on hybrid cars would have been nice before I dug $500 out of my pocket on parts and labor (which did not fix any issue at hand). Secondly, i believe if Pauls simply looked with their eyes they could have seen my coolant was extremely low and could have made the head gasket ruling before any pointless/ costly work had been done. Paul himself does not take well constructive criticism on how not to make a customer feel like they've been robbed! I left with a bad taste in my mouth like a CIGARETTE and Paul did not thank me for my service and returned my car in bad nature. 0/10 read more

We live in Seattle and have a student at UNLV. His Jeep lost a heater core so I had to jump into action to help as it was finals week. It was a little more difficult being a thousand miles away. However, everyone at Paul's was a great communicator. They gave me a proposal remotely and honored it perfectly. I always feel a little vulnerable to extra charges when having vehicles repaired. There were none....great experience. PS I saw Vinessa's negative review below and thought "wow, how did that happen?" If you look at her review history, it seems she's into 1-star reviews all over town, lol. read more

My car had to be towed to the shop, the service was above and beyond the quotes and the pricing. They took the time to really find out what was going on with the vehicle and was willing to work with me. The service was amazing. they definitely got a customer for life. Thank you again, see you soon! read more

I went to go get my window fixed. Price for the window was 700$. I told them fix it . They couldn't even fix a window. When I got my car back, they had left this in my car if they can't fix a window how can they do any type of engine swap/ valve cover gasket/ oil pan gasket. the same day I got my car back. It started to overheat which I've never had problems with before. if you go to them, you'd definitely have to check all your liquids to make sure they didn't drain any of it 100% don't not recommend read more

Paul's Auto Service - What the mechanics left in the car - Auto Repair Near Me - Las Vegas, Nevada

*** 100% Trustworthy and Straight Forward *** Have been in Nevada from CA for a week and the fuel pump on my suburban stopped functioning correctly and eventually just stalling me out every few blocks. John not only got me back in my vehicle in under 48 hours; he was also VERY HONEST about another issue. I know a decent amount about engines; but generally don't show that as I prefer to see what folks tell me first. John mentioned one other issue I was already aware of and presented options on how to possibly handle it. One of them being not now... Thanks John!!! read more

Came in for an oil change. They were friendly, fast, and professional. Afterwards they listed other issues I wasn't aware of, but did not try and sell and pressure me. Great work and trustworthy I will definitely recommend Paul's Auto Service for all your cars needs. read more

I've always have had great and honest service here... Paul and John and whole team are wonderful people.

Can't ask for a more honest and professional mechanic or auto shop! I've been going to Paul's auto for over 18 yrs. They have always taken very good care of me. Thank you Paul and John. You guys are awesome read more

I don't know how to express my appreciation for the team at Paul's except to say they are MIRACULOUS. My partner had an accident on the freeway while driving thru Las Vegas. We had a hard time getting a tow company to respond. Paul's put us in touch with their partner tow company and they were on site within 15 minutes. We towed the vehicle to Paul's and left it there while the family rented a car and returned home (Phoenix). Michelle and the team at Paul's were incredibly supportive, incredibly patient with us. They let us know that the car needed too much body work for them to be able to work on it and suggested an auto body repair shop. Paul's supported us by working with us and our slow insurance company as we waited for weeks for them to assess the vehicle. The whole time, the vehicle was at Paul's - even though they couldn't work on it, they understood the circumstances (we live out of state) and so didn't charge us or press us about having the vehicle on site. Overall it was a bad situation with family in a car accident out of state, but Michelle and the team at Paul's communicated perfectly, did exactly what they said they'd do, didn't hassle us about our car being on their site for weeks, and supported us through a tough time. Thank you so much Michelle and the team at Paul's, you made a difference for our family. read more

I have used a couple of different mechanics in Las Vegas and have happily found Paul's auto service. John is the manager and he has always been quick, honest and fair. Highly recommend them!! thanks! read more

If I could give this place 10 stars I would they have been nothing but respectful, understanding and hardworking no matter the problem they always fix it the young man in the work shop puts so much dedication to his work and to make sure the customers are satisfied I've never been to another shop and i will never trust anyone else with my car besides Paul's auto highly recommend them read more

Looking for mechanics with integrity? This place is the absolute best. We have been bringing our vehicles here for repair for over 15 years. They are great mechanics, prices are very reasonable. They call with the repair price, never go over that amount . Many times it ends up being less than the original estimate. Honest, knowledgeable and truly nice group of people. Thanks for taking such good care of our vehicles through the years! read more

I was really nervous about finding an auto mechanic in my new area as I just moved. I used to go to purrfect auto but after so much up charging for being a woman I thought I'd try Paul. I enjoyed this place. The service was fast and easily and I don't feel like I was overcharged for being a woman and my problem was fixed easy! I haven't had any issues since so I'll be using Paul's service for the future! read more

I have been a customer for over 20 years..I find the quality of work to be reliable and they always back what they have done on the car, they forever honor their warranty's and I have recommended this ship to my friends whom have switch their mechanic and started to come over here. whenever you want something done right come see John and Paul they are the best! read more

They did awesome work on my beat up Jeep and Ford. John and Paul also took the time to go over what was wrong and showed us as well after jiffy lube created some of the problems. They not only work on the cars but educate you if you don't understand. Every one there treats you like family and always so friendly too. I will always go to them for help. read more

So appreciative of the diagnosis, explanation and repair to my 2014 Cadillac CTS. John's walkthrough of the problem and codes was excellent and the repair was done in a timely manner. All future repairs will be at Paul's Auto Service. read more

I've been taking my car here for over a year. I have a 2003 Hyundai Elantra GLS. It's needed some major work done. These Guys are Honest & Tell you upfront what you need & The best course of action to keep your car on the road. Their prices are great as well. They are Friendly & Professional. They have a small waiting area if you want to wait for your vehicle. They don't offer appointments & It's first come first served. I've recommended this business to others Many Times. Have a wonderful day Everyone. , read more

Great Honesty & Customer Service. Sister had some work done on the AC, and they took care of it right before the summer. No issues all summer long. Michelle at the front desk, was very polite and knew what she was talking about when it came to cars which made me understand things better because I'm clueless in that area. Overall... Great Experience & Work. Highly recommended. read more

Very nice staff. Got my car in and out during a busy week with no appointment. I was back on the road in less than 48 hours even after them having to order a part from out of state. Thank you so much for your hard work, I will definitely be back. read more

A place to get your car serviced by a auto shop having professional, honest business ethics. It is well worth the drive to go there. John is simply super! read more

Fantastic service for us out-of-towners who needed a minor repair from running over some debris on the highway. Extremely reasonable prices, fast work, accommodated us the next morning at opening after messaging them on Yelp in the evening. Recommended for locals and travelers alike. Thank you Paul's for saving our road trip! read more

Came to Vegas from California for the weekend planning to leave Monday. Sunday my wife's truck brakes started grinding hard. I didn't wanna drive home like this so I checked in Yelp and found Paul's shop . I called at 8 am and spoke to John and told him I needed brakes and maybe rotors and I needed to leave by 11, he said sooner I take it there the more of a possibility that would be . I got there at 8:30 and he had Eric jump on it , Eric got down to business! The Tahoe has new brakes and rotors and I was on my way back to our hotel by 9:45!! I called the wife and she said "wow I wish these guys were closer to home!" Thank you John and Eric you guys were amazing! read more

It's hard for me to write this review. John has worked on my daughter's car and one of my cars in the past and did excellent work. But I took my car to them in July 2023 for major work. The alternator was covered under my extended warranty but was told the oil seal gasket was bad and needed replaced. That along with changing the spark plugs was $700+ for me. About a month later, my car had NO oil in it and I asked a friend (who is a simple mechanic) how could that be and he said the oil seal gasket is leaking profusely! He wiped the area off with a rag and then started the car and I was amazed to see that much oil leaking. I took my car back to John who swares he changed the gasket and now it's the PVC hose . I left and took my car to the Chevy dealer and they actually changed the gasket kit! So NO it was never changed. I called John and he was upset I didn't bring t be car back AGAIN. Not only all this BS, they left my hood unlatched so when I left there and got on the freeway, my worry was if I could get to the shoulder timely before the hood flew open!! I 100% feel I was taken by them for the $700+ and possibly the alternator. John's solution is bring the car back..... NEVER AGAIN! read more

The service was excellent. The mechanical problems of my vehicle were analyzed and repaired sufficiently in a short period of time. I am so glad they were able to get my car repaired in less than 24 hours and worked with me to give me a cost lower than the original estimate. Great job. A wonderful experience in all ways. read more

Had a good experience here, they were very informative in telling me what possibly was wrong with my car. Turned out to be that I just needed an oil change after all. If you get the recommended services done that they recommend, they will waive the diagnostics test fee which is awesome. Great customer service as well. read more

High, high marks for this company. I had car trouble traveling through Las Vegas. After being told by three mechanics they couldn't get me in for a week, Paul's got me in same day to diagnose the problem, and had the fix done in a day at a fair price. Thanks to John and Michelle for jumping through hoops to help me. It turned a very stressful situation into a huge relief. read more

Just got into town after driving from Indiana. Needed an oil change. Service was quick but I walked out feeling really good about this shop. John asked a pertinent question and I found out before it was too late that I need a repair. I will be bringing my vehicle back to Paul's for the quote and repair. Thanks, John. read more

Paul's auto mechanics are great people, my car was having cylinder 5 misfires a day before New Year's Eve and 2 days before I had to embark on an 11 hour drive moving to Denver. So terrible timing. They decided to help me out and take my car in to get it finished even with it being a holiday. 10/10 customer care/service. Would recommend highly. read more

Stopped by here on a recommendation from a nearby Auto Zone. While on a road trip our check engine light came on and we needed to get it checked out asap. I pulled up and met John who was most helpful. He stopped what he was doing and helped check out of car on the spot. He was able to help us troubleshoot and was able to get us back on the road really quickly. He even didn't mind letting us get out own parts in order to get us back on the road and thus our trip quicker. I would totally recommend this place and commend John for his super helpful service. read more

I was so pleasantly surprised that Paul himself checked my car out and was honest and informative in diagnosing what was wrong - I dont know anything about cars! I needed a brake light fixed too and he did in right then and there (2 min). No pressure tactics or adding random charges. Seems like a great place, gets work done fast, and takes the time to explain things. read more

have a 2008 Jeep Grand Cherokee Diesel. I was in Vegas for Bowl EXPO 2013 and a certification from IBPSIA. After my third day there the AC in my Jeep stopped working. I checked the compressor and it was engaging but no AC. In June Vegas is very hot. I drove down from the Seattle area so the difference was incredible. I checked with the local dealerships and just to perform an evaluation was going to be between $75 and $125 depending upon which dealership I spoke with. And I was told the repair could exceed $1800 on the high side. I did a search through Yelp and found Paul's. I called and spoke to the John's assistant. I spoke to John and he said an evaluation would be $20. Since the car is out of the extended warranty so going to Paul's seemed like a good alternative. They have extremely high marks from all the web site reporting sites so I felt safe in my decision. Within a few hours after taking the car there I had the news about the necessary fix. Just to be on the safe side they recharged the AC and the system was working fine. However, the condenser was leaking and would most likely fail within a short time. I ask how much it would cost and how long it would take. They estimated a cost of $700 and would have it ready the next day. Well the total cost came to $698 and it was ready by 10AM the next day! John showed me the faulty part. I've very rarely gone to a repair shop with that kind of integrity. As an out-of-towner I figured my wallet was fair game. With Paul's I could not have been more wrong. I would not hesitate to recommend Paul's Automotive Repair to anyone! In fact I'm thinking of making a pilgrimage to Vegas just to have them service my Jeep! read more

Great friendly staff that took care of us right away on short notice. We were in and out in less than 40 minutes. Michelle at the front desk was very helpful. First time we left an auto repair shop with a bill we were happy with! read more

Was told that they could work on Diesel vehicles by a friend of a friend but ended up not being the case. After being told my ECM was fried, I bought one for $600 bucks. I was told that if I ran it for a few hundred miles it would work better. It didn't, so I Ended up taking it to Super Duty Shop to get a second opinion... the techs there told me I had TWO bad injectors and that my old PCM was completely fine and not burnt. I'm sure Paul's auto shop does well with gas vehicles but if you have a diesel truck/van I'd suggest you take it to a diesel specialist. Some one who can run basic tests such as a "buzz test" read more