So I get gas here, a lot. I'm low maintenance so never any issue till I asked for their cash back with my transaction. Today at work I put all my tip money together and I was 10 bucks shy of paying my daycare bill. I'd rather pay her tonight than Monday morning, I like paying my bills, I'm a Capricorn it gives me validation. So here I am getting gas and two candy bars bag a chips for the kids, and I ask if they do cash back. She said yes only 10. PERFECT may I please have cash back? No because you are buying gas. Okay can I do it separately Yes. Start transaction Don't TAP it you have to insert the card Oh it already tapped. So.. You have to buy something else now. I reach for pistachio candy bar No that's 20.00 I'll sell you a bag for 10cents. I said, this is really a terrible way to upsell items. I buy the bag, she then asked do I want the bag. And then do I want the gas. I said, I'll buy the gas outside and no thank you. How can you improve this scenario 7-11? This sorta got me disregulated. I hate that I gave your employee feedback but it's a pretty unsatisfactory experience. With all due respect I hope you improve what ever system you need to. read more

7-Eleven - Chips and candy bars for the kids. - Gas Stations Near Me - Vista, California

Great store! Clean and bright! Employee was nice and selection was great. Easy!!! I recommend this 7-11

If negative ratings were possible, this place would earn one. The customer service has been outrageously poor on multiple occasions. I highly recommend visiting a different convenience store if you can avoid this one. read more

Location is perfect, But if you are like me and order the pizza or a hot dog , you will realize sometimes it's a hit or miss for who works ( nights) shift, the lady at night makes it good, but Tonight pizza the was burnt and tastes like it's been sitting out for a little bit, both slices. But I'm on lunch so I just ate what I can afford and they have available. Just keep in mind to rethink before purchasing any food. Big Gulp drinks are okay. read more

Older guy working at 7 o'clock on on June 26th. 7/11 has a whole bunch of discounts on their drinks when you put your phone number in. He seemed to not realize how it works and I ended up walking him though it and got the discount. I then gave him cash to pay for both my drinks and my gas. I then went to the pump to get gas and realized he charged me for both drinks. Either he kept it for himself or he just isn't trained and that's not on him. I'm not looking for money back, I just don't think a customer should be showing an employee how his own system works. read more

Please fix your pin pads and have functioning pumps. Seems like the bare minimum to have a functioning business. Definitely a place to avoid until they fix their issues. read more

Please for the love of god fix your pin pads on the pumps outside, it's been weeks since I could just get gas without walking into the store and waiting in line read more

I want to be a billionaire so freaking bad - like Bruno Mars sang... I came here to buy lotto. Maybe I'll win, maybe I'll lose but hey, I can dream right!? This location is easy to get in and out of and is super clean. I'll be back for sure. read more

racist Indian guy. some guy I was with was putting me in a bad situation and the store clerk name Ali wouldn't even let me in the store but when other ppl came up that were other nationali he let them in but wouldn't let me in even though I'm a female by myself. read more

No stars, owner or manager is a real disturbed man. Gets mad at everything. Signs in windows are false advertising and he starts yelling and cursing at customers for asking questions. Very rude and condescending.1 Stay away!! Too much attitude for no reason. read more

Went in for a coffee, got a large coffee for $2.69. The lady at the counter preceded to charge me $3.99 for the coffee. I also got 2 taquitos and asked the lady if about getting one more for the $3 deal. She preceded to tell me there is no deal on the taquitos and charged me full price for the two. In the app I double check these prices and this lady is just over charging everyone. The prices she charged me were definitely not correct. Anyways I wouldn't go here or recommend to anyone. read more

I went to grab a monster on my way home today and one monster was 5.99!!!! I walked out lol most place you get two for 5 ... way over priced there is a shell station less then a mile away read more

On Thursday, September 10, 2020, at approximately 8:15am PST, I drove to this 7-11 store to re-inflate a tire on my vehicle which has recently developed a slow leak. In keeping with the spirit and practice of prudent social distancing, I telephoned the store and requested that the air pump in the parking lot be activated. The person who answered curtly responded, "You are here too much!" and then informed me that he refused to activate the air pump for me. I asked for this person's name and he refused to provide it. I then told him that I would notify 7-11 corporate headquarters of his actions. Soon thereafter, a store employee, who I must assume was the same person who rudely refused my request, emerged from the store with phone in hand to record video of me waiting in my car in the parking lot near the air pump. I then departed the scene and telephoned 7-11 corporate headquarters customer service and lodged a complaint with an employee named Brenda. This incident leaves me with several questions. Why did the employee refuse to activate the outside air pump for an admittedly frequent customer? Why did he make considerable effort to step outside the store to make a video recording of me in the 7-11 parking lot? Did he perceive me as a threat to property or people? Since 1999, California Business and Professions Code Section 13651 has required gas stations to provide free air and water to customers who purchase gasoline. The legislative intent underlying this law was to enhance public safety by facilitating motorists keeping their tires properly inflated and ensuring adequate water levels in their radiators and windshield washer reservoirs. I realize that I did not purchase gas on that day immediately before my request, but I have previously purchased gas at that 7-11 store dozens of times in large amounts. The treatment I received is a terrible way to build and maintain customer loyalty, even if the proprietor's refusal to provide compressed air (air!) was technically within the letter of the law. Does he derive comfort from being within the specific black letter statutory guidelines of California law, at the cost of alienating a loyal customer, incurring unwanted corporate scrutiny and inquiry from 7-11 headquarters in Dallas, and receiving negative publicity from social media posts like this one? Any experienced small business owner is aware that not all expenses are reflected on a balance sheet. .In conclusion, I have until this point not articulated the fact that I am a woman of African American descent. I cannot state with certainty that this employee's actions were motivated by my race or gender. But I must ask that had I been a white male in a similar situation, would I have received the same treatment?? And I'm so delighted to see Amazon's fleet of delivery vans driving past your gas station on a daily basis to visit the Shell in Bressi Ranch. I sent a FB message to Amazon about my experience because I know one of their facilities is across the street from you. I want to ensure they are aware of my experience. read more

We have lived across the street from this branch for over 20 years. The GM and his wife are extremely pleasant when ever I see them. The STAFF, Hispanic Lady (11:00am 3/5/22) is extremely RUDE. After spending hundreds of dollars monthly on fuel, She rudely ask me to pay $.60 for a cup of ICE and I used my own cup. I said I'm a frequent customer for 20 years and she said you need to pay $.60 for the ICE. This is the ONLY convenient store that has ever asked me to pay for ice after I purchase something from them. read more

Lady at the register looks like she wants to kill herself every single time I come in and won't bother to say a single word when you're checking out whatever extremely overpriced item you're getting. Is she being held hostage? Something is definitely off. I've overheard customers complain to her face about her awful attitude to which she doesn't bother to acknowledge either. Never coming here again. She/they obviously don't care about your business. Need a drink/snack? Go to Target one block away to get it for half what you'd pay here and the self-checkout voice is 20x more pleasant than the prisoner/cashier at 7-Eleven could ever be. read more

I went on Gas Guru and found this chain gas station offering cheapest gas in the Vista/San Marcos area (I'm always a bit wary of the local gas stations. Heard something about credit card info got stolen or something like that) so I gave this 7-Eleven a try. I drove on Palomar all the time and didn't notice the existence of a 7-11! It turns out that it's tucked at the back behind the fast food joint on Business Park Dr and Palomar, where the secret Target is. I cannot write anything about the service there as I didn't need any at the moment. The gas was really cheap. The gas station was well-lit. It is just a bit inconvenient since it's not on Palomar so you need to turn into Business Park; the left turn light there can be a bit of a wait. read more

Said First the lady she don't have good customer serviceThen second I have a cone with the 7-Eleven then I ask to wash my hand they're inside because I buy the food from there She said we don't have a dishwasher here to wash your hands He's bad 7 Eleven ever I see it before And the staff is not clean and you don't have enough can you everywhere The management is bad there that's why there is many of the 7-Eleven before I see a lot of the 7-Eleven before just this one he was the bad one I said before I need to be like more clearer and nice customer service and they need to put Samsung washer there to wash our hands I need to be nice with the people I don't like everything here read more

The guy and lady that work the morning have been working the a.m. shift forever and that is why i don't go in there they are the rudest people in the customer service industry but today the guy became a liar too, i went in because i had my kid with me and he wanted a gatorade so i said fine the sign by the pumps said they were 3 for $4, when i asked the guy which ones they were he said they are not 3 for$4 i told him that the sign said that they were, he said there is no sign out there and went back to ignoring the line of people in the store and i went back to remembering why i hate this 711 and why i would throw my money away rather than having them make my day start off with me in a bad mood read more

Dude slow down. These guys are in such a rush. Waving at me to come through. Your last customer isnt even done yet. Social distance my left foot read more

I entered this establishment thoughtfully and respectfully. I was immediately met with an awful stench comming from the cashier. Although body Oder is normal, you should never work at an establishment and fear for the safety of the products inside. As I walked to the slurped machine and filled up my cup. A beautiful sweet woman with an amazing energy smiled. I got my slurpe and walked to the checkout. I asked if I would be able to get my slurpe for free considering the day before was 7/11. Corbin declined my request and scanned my items. Corbin then looked at what I had gotten and gave me the stink eye because I will admit, after a hard day at work I was not choosing the healthiest options. I asked if anything was wrong and Corbin continued to ignore me. I asked if he had a problem and he snapped back at me saying "nothings wrong" I realised that the awful stench was comming from Corbin. I respectfully asked him if he could speed up this check out process as the line behind me was stacking up. He ignored me and I walked out with my stuff. It's safe to say I will never be back at the establishment considering the rude service and the awful stench of the workers. read more

This store is AWFUL! Its always a mess, and the staff, (well mostly the "manager" named Moji) is super RUDE! When I was in there today, he came up to the counter where another clerk was helping a woman of color, and told her to stop fighting with the clerk, or she could just get out! The lady was mearly asking if they could charge her for a coffee refill in her own cup. The clerk even said, "shes not arguing, she just asked." Dude still stood by giving the customer the stink eye till she left! I took it as more than a little bit RACIST! Lame! Don't bother giving them your business! read more

Came here for gas. Told the lady at the counter my card only swipes as credit. All she would say is "declined". I told her I understood but there was no button on my end to select credit. She pushed buttons and told me to swipe again and would just keep saying "declined", latterly nothing else but that word. I told her it was not my card but her system. She looked at me like I was stupid and said my card declined again. All she had to do was tell me I couldn't use the card or all she had to do was select credit on her screen. In the end she pushed a button and when I swiped the card it was approved. I wish she was more professional because she didn't even ask me if I wanted my receipt she just walked away from the counter. THERE WAS NO ONE ELSE IN THE STORE. VERY RUDE. Won't be coming back even for gas ... read more

Went there to get chili dog. Got the hot dog saw they had no chili asked the middle man why no chili he had attitude from the start, said no 7-11 has chili which is a lie, then kinda started harassing me asking if I had a problem I said yea there's no chili lol, then he started to cuss at which point I said I'm not buying nothing off u, set the hot dog down and walked out which then he called me retarded idiot and some other insensitive derogatory comments. I will never go back here again. It was the short older middle eastern man w greyish beard read more

Stopped to get gas with a pre-paid credit card. Tried at pump and told me to "see cashier". Cashier was more interested in his phone than helping me. I told him I wanted to use a pre-paid card and he said I could try at the pump. I asked if there was any way to run it inside and he again told me to try at the pump, then started to argue with me. I advised him I wasn't going to argue and left the store. He continued to yell at me on the outside speakers, saying I was acting like a child and wasn't listening to him. As I entered my car, he called me a racist, and no, I never said anything racist. read more

If you buy a coffee, and you return with the same cup you will immediately be attacked and yelled at by the employees saying " NO REFILLS!!!!!!!!". If you don't want to be attacked and want another cup of coffee just throw your used cup in their garbage can, and waste another cup. If you use your same cup you will be labelled as a shoplifter. read more

Worst customer service. I asked for a Slurpee cup and lid (no cups and lids for the Slurpees) and was told to just use whatever was there. Went to pay and I had a $2 scratcher winner I wanted to cash out and was told I could only take it to a store in San Marcos. ???? It was bought in Encinitas. She rang up my Slurpee and since there was no one else in the store, I took the time to read the lottery ticket rules first before paying for my drink (this got me an eye roll) and I saw no restrictions on where I could redeem it but she said no, and angrily restated the amount I owed for the Slurpee. Well this is where I took my sweet time and counted out my spare change. read more

With gas prices on the rise, one would cringe when pulling up to a gas station at the thought of what it would cost to fill up the tank...however, tonight, I was not in need of gasoline...but instead, a mega milllion lotto ticket! Not just any mega million...I was hoping for THE winning ticket. I was willing to drop $20 in hopes of winning the jackpot valued at $355,000,000. I wasn't being greedy either, I told my husband he could have half of my winnings. ; ) I did my fist pump and did a "I've-got-the-winning-ticket" happy dance once I got my tickets and went on my merry way. The attendant didn't seem to think I was the least bit entertaining as I'm sure he's heard hundreds before me say that their ticket was the winning ticket as well. Little did he know...I did have a winning ticket. $2 BABY! ; ) I got one stinkin' number and it was the mega. Keeping the faith that one day...I might just win the lotto and will be able to retire and spoil myself and my family silly. Clean store. Not well lit on the side of the store so ladies, park in front in the evenings. Located in the same parking lot as Jack in the box and Taco Bell. Overall, decent convenience store with all the usual treats. Home of the slurpees. ; ) P.S. I plan to keep my promise and give my husband half of tonights winnings. = ) read more

Just your ordinary quick fix! This 711 is new, bigger and fully stocked. I stopped by on my way to school because I forgot my water. There was no line and service was quick, although not too friendly. I don't buy gas here because it's expensive but the pumps were full.. So again, a quick fix while on Palomar Airport rd. Tons of workers standing around outside hanging out. A little uncomfortable if you're female.. fyi read more

I stopped in to buy cigarettes and an older guy at the counter asked me for ID. I am 57 years old and have a brace on my leg making it hard to walk. When I told him it was in the truck he said "sorry, its the new policy" So I walked out to my truck walked back in a put my ID on the counter and it slide towards him. He got irate and started calling me "racist" and said I was priviledged just because I was white. DO NOT GO TO THIS ESTABLISHMENT! Obviously he has a chip on his shoulder and hates white people. I am far from racist and yes I was irritated that I had to go get my ID but it had nothing to do with the color of his skin. read more

I went into this 7-Eleven a few days ago to pick up a couple of snacks. When I went to pay my wife reminded me that we were going to pay with cash. We went on our way back home (Murrieta). When we got home I realized that I had lost my wallet and could not remember for the life of me where I had left it, because of course I ALWAYS put it back in my pocket...After a long night of calling around to all the places we had been to asking if they had seen anything we came up with nothing. I canceled all of my credit/debit cards as well. I was sure that where ever my wallet ended up it was long gone. Then today as I got to work I got a phone call from USAA (one of my banks) that someone had contacted them letting me know that my wallet was located at this 7-Eleven. After speaking with who I think is the manager I had to CONVINCE him to release my wallet to my wife because she will be down in that area and I work in Irvine. I appreciate the hard time that I got from him to release my wallet, and am even more appreciative that he took the time to call around to find me. All in all, it's a really crappy feeling to lose a wallet specially with a bunch of important documents within. I'm thankful that there are still decent people out there! read more

Curious if store policy forbids clerks from smiling. These folks look like their dog just died. Lighten up folks, a friendly smile and a hi won't hurt you. Might even cheer you up. Give it a try! read more

AM staff, Lazy grumpy people that don't cake about customer service, it gets very busy in the morning and having one cashier dose not cut it! Specially when you got staff just standing around chitchatting with friends, specially (Selina) read more

Definitely the worst 7-Eleven in all of San Diego. As with all the other reviewers, I will not go into this store. I even own a business in this center and will drive 2-5 miles to another one on my way to and from work. The people behind the counter are rude, ignorant, and lazy. I was cussed out in Spanish today ... I am bilingual and she thought I didn't understand what she was saying. I was overcharged today and when I asked that she check the price, she just repeated the price and said "that's the price" even though I know that she was wrong. I handed her the money because I didn't want to argue and she put the change down on the counter making me have to pick up the change that she placed away from where I was standing. I refuse to go into this store again and only wish there were more ways to dissuade others from going to this 7-Eleven. Maybe then they would get serious about the necessity for good customer service. If I could give it a lower grade I would ... I guess I am not the only person that feels as strongly about how bad this store is and is operated. read more

Guy behind he counter couldn't tell me the price of a money order. Did even know that they sold money orders in the first place. What a joke of a guy and completely uneducated about his work. But what else should I expect from someone working at 7/11? What a waste of my time. read more

Do not go to this 7-11. The Indian man managing it was extremely rude and threatened to refuse me service just because I'm carrying my 2 year old son and getting coffee. He even asked to give back the 2 empty cups my boy was playing making my son cry with big tears. I've never seen such a rude, heartless and impolite employee at a 7-11! Avoid this 7-11 if you have kids!!! read more

Without a doubt, the most rude counter sales people I've ever encountered at ANY business. They give all 7 Elevens a bad name. I'll never be back. A real anti-American vibe. read more

This place is perfectly fine if you read all the reviews it's just a bunch of cry babies wanting their hand held. Come and get your stuff shut up and leave that is the point of a 7-Eleven in and out not to be your best friend. read more

The manager at this store accused me of stealing a refill from the store after I had showed his employee the empty containers as I entered the store. Never been treated so rudely at any other store. read more

Not a bad 7-Eleven, but definitely one of the busiest 7-Eleven that I have been to a few times now. There are two other 7-Elevens on my route to and from work. The price for a bottle of VitaminWater is a little high compared to supermarket price. read more

Love this 7 eleven, employees are very nice!! I'm addicted to their 7NOW delivery!! I recommend this location to all, gas prices are great as well read more