I seem to always stop here when I'm low on gas and costco is busy. Very easy to drive in/out…read more Never had to wait on line, never been approached by anyone trying to sell me anything. Oh, the have ralph's rewards system here. I never have enough points on my card, but if you do...10 cents off a gallon!

There is a bald guy with glasses who was super rude came in to get something and was being very…read moredisrespectful and said I need to do something in order to get checked out. I think this guy should get fired or something because this is not the customer service that he should be giving super rude and disrespectful never again what I'd like to see him and it made me feel very uncomfortable

Great car wash -- my car always looks amazing! The only issue is there's no sign telling people to…read morewait until the car ahead is done drying. Without it, the next car comes in too soon, and your car gets wet again. A simple sign saying "Please wait until the dryer turns off" would fix everything!

trying to get my ticket for my car and they have their doors locked during opening hours the…read more disrespect ever. Hopefully they get their stuff out and actually have good employees that are willing to service people and have their doors open so that they can have a great customer service interaction.

Extremely rude cashier verbally attacking an innocent customer, It was clear he had an attitude,…read moremaking the entire experience uncomfortable and unpleasant.

Super expensive gasoline but the store inside is very new looking and fancy. The doors to enter are…read moremotion-activated and flat ground from the parking and gas station into the store. Very accessible! That's the only thing giving it three stars versus two.

Accessibility: two wheelchair accessible parking spots on the other side of the convenient store…read more.. not in front of it, sadly. The ramp to get onto the sidewalk is also there. Motion-activated doors to enter. Experience: a little more expensive than the 7/11 I normally go to, but we'll lit pumps, a convenient store, and located close to freeway entrance/exit.

I am a regular customer at this store. I even have a rocket card. I came in tonight and didn't…read morehave my I.d. I went to the counter and told the clerk that I didn't have my I d. He said he can't sell me the beer. Kai is the csr. So I call my wife out the car and tell her to come in a buy the drink. He refuses to sell her the drink. So we leave and come back, he still refuses to sell her the drink. I asked for the manager and he refuses to call the manager. So I ask when can my adult wife with her i.d. purchase a beer. He said she can co.e back in a few hours. I tell him the intent is the same. Bottom line he refuses me service and then call the cops. I am waiting for the cops to arrive now. Horrible service. Horrible csr and I will not ever mess with 76 gas as long as this clerk is employed here. Kai the csr. Today is a new day...Last night ended with the csr calling the cops and then he eventually called his manager. I left very disgruntled. I did loose my composure and use some choice words that I should not have used. I apologize for that Kai. This morning I went to the store to talk to the manager and explained to her what happen and she said the csr was following policy. I said so policy is to call the cops before the manager? I asked Kai to call the manager several times and he refused, is that policy?So I am asking when can my wife buy me a beer? Is it a waiting period before she can purchase a beer? Will she never be allowed to be me a beer at that store...because the intent is to give it to me every time. I would like an answer to that.

This AMPM is my stop before work to get my large soda for the day just wanted to a knowledge Karen…read morefor always greeting me with a warm smile AND BY NAME! Maria is just as friendly and Ricardo is super down to earth and always has a smile on his face! Idk why but the whole staff just seems to make hospitality a priority here and it shows!

Beware! Inserted my debit card into pump, entered pin, then received a message that the…read moretransaction was denied. Tried two more times, each time same message. Thought maybe something wrong with the card, so paid $40 in cash and filled the tank. Got home to find that they hard hit my debit card for $100.33, $100.25, and $100.37 and all were withdrawn from my bank. I called my bank to dispute, they told me I had to go to Arco and ask them to reverse. The manager/owner said that its not possible that that bank of america would even allow that, and i should work through B of A. I disputed the charge, they credited my account until they could investigate, but now they are taking back the money. Arco responded that it was through an automated pump (correct) and that the gas was dispensed. (incorrect) So Bank of America is now charging me over $300 for gas pumped at one station within a 5 minute timeframe. Nobody cares that I have a 16 gallon tank and even at $4 per gallon, the most I could have put in my tank would have been $64. So its IMPOSSIBLE to pump $100 once, let alone three times. This is complete BS and our family of 4 will NEVER use this station again. This is outright theft!!!

I stopped by to get gas after grabbing Starbucks…read more This location apparently had the cheapest price for premium this side of town. I didn't have a problem with staff as I paid at the pump . The pump worked. It seemed clean and had beautiful flowers on premises. Also here- homeless chilling and playing their instruments while enjoying their adult beverages. I wouldn't hesitate to stop by here if in need of gas. Gas is gas.

Old man working the counter was really disgusting and rude literally threw my receipt at me for no…read morereason grumbling about stuff that made no sense at all, after I went there to fill my gas tank and buy a drink giving them business I regret giving. Horrible customer service and the place is super disgusting made me feel like I needed a shower just walking in there.

Conveniently located and a pretty clean place. Just joined the reward club and started saving 10…read morecents a gallon but that will increase as I use shell more often. I like the store, was able to pick up a few things I needed. Bonus, they have Amazon lockers out front, that's a good place for us to pick up at!

Went for car wash at 3:05 pm today. Car was covered with soap when I came out. Went inside to ask…read moreif I could go through again for a rinse. Attendant was very rude and said he needed receipt. Machine was out of paper and no receipt printed. While I was in there another man came in with the same problem and received same response. Advised attendant to put out of order sign on car wash but he refused. Will never go back here. Terrible service.

I was in the area and had to find a restroom and coffee. Starbucks was too long of a wait and I…read moredidn't realize Better Buzz was a drive thru. So I pulled up to this 7-Eleven by El Pollo loco. It's a smaller location with a gas station. Store wasn't too bad and was clean. They have one bathroom. Not the greatest or the cleanest but hey, they let me use it so I was grateful. They had a nice selection of coffee too. $2.09 for a large (green cup). I bought two and my hazelnut coffee tastes pretty good and hot! They also have fresh cream dispenser which was fun and easy to use. The cashier was soooo friendly and helpful. He needs a raise. He was patient while I tried to find my 7-eleven app on phone to use. And guess what - i actually had a free coffee available on my rewards! Yes. Nice location -

A good 7-Eleven off Grand Avenue in San Marcos, CA. Right across from the 78 freeway entrance and…read moretons of food places. The store inside is really big and well-stocked. There is a nice staff person inside with colorful hair who helped me. No issues!

I Would give negative 5 stars for the experience I had at the gas station last time. The worker ,…read moreTRACEY, is a very rude woman and should not working customer service. She flirts with all the men and is kind of rude to most of the women. I think she gets pleasure out of embarrassing customers in front of other customers. I am handicapped and felt very discriminated against and several locations. I will make sure I do not go to this gas station unless I'm running on empty and there's nowhere else open. Too bad because the other employees are really cool.

This is my favorite gas station and my go to constantly. It's right by a place I need to go to…read moredaily and I know every staff member well. They are the best and I can honestly say they are friends of mine. One time their debit machine was broken and that's all I had, and because of the trust we've established they told me that I just owed them next time I came back. Of course I paid them the next day. But it just goes to show that the workers there are all real, kind, and genuine people. Some of them may be rough around the edges but so am I. Trust me, they have to deal with a lot of bullshit. Not to mention the gas prices, the best prices in the area no doubt. The million stations nearby all never come close to the prices they offer.

Zero recollection of ever being at this place. I assume I got gas, and I assume said gas got me…read moresomewhere. If I never got to that place, where would I be now? It's impossible to say. Therefore, 3 stars is beyond fair

Pumps are not good and night shift customer service is honestly horrible. Requested change and he…read moresaid he was un able to accept.