i have gone here for years and always wear sunglasses, a hat, mask and noise canceling headphones for sensory reasons. i've never had a problem until tonight. i was next in line and the woman told me she couldn't help me unless i took it off. that's wild to me. i've had people joke that i shouldn't hide but i've never been turned down service because i wear sunglasses. i took them off so she could see me but she said to check me out she needed them off the whole time. i have scaring on my eyes and can't physically take the pain of bright light. if there weren't so many people in line i'd grab her name but i may just go back and ask bc i'm so mad.
went back in to get her name and she threatened to call the police if i didn't take off my hat, scarf (i cover my hair for God), mask and sunglasses. pretty sure she has no right to ask that and will be contacting all forms of management and customer service bc that is just wild to me. read more