Good luck ever getting someone to answer the phone here. Beware - the prices they advertise are not the prices that they charge you. Shady owner. Review your total before paying. And trying to get your money back is a joke once they screw up & over charge you. They suck. read more

Waited a while to post this review, because I wasn't quite sure where to begin. Totally sketchy 7-Eleven. Drug addicts and homeless people hanging outside. Filthy both inside and out. Very limited selection of everything, unless you want candy, a small bag of chips or a bottle of something to drink. Disgusting. I walked in (reluctantly) and within 30 seconds I was back outside. Don't waste your time even thinking you should stop here - no matter how desperate you may be. It repulses me to even think about this place. read more

Nice staff . Good selection and well stocked. Good parking. Problem is homeless encampments at store. Do not recommend going at might.

Open 24-hours must have been a thing of the past. I read that it was open 24-hours only to find that it didn't open until 5:30 am.

I asked for a specific charger and they laughed at me and pressured me when they brought what I wasn't asking for and I asked again. Then, the charger I actually got charges ten percent an hour read more

Unfortunately this is that 7-Eleven that attracts a transient community that is not always nice or stable minded. I'm not insensitive to houselessness or homelessness. With so much crap that people take working at convenience stores. In my opinion you should only be hired if you are a Jiu-Jitsu, black belt, MMA, CIA, SEAL training or all of them together kinda skills. I must give kudos to the staff that work here. It was 630 on Saturday, 11/25/2022. Two staff people were working (male and female). In five minutes the following happened: They were threatened, they were called heinous names, they were stolen from, they were verbally attacked, they were provoked, and then re-threatened. And... Both were so non-bothered and simply continued to help the other customers that have their wits about them. Applause. Security needs to be invested to patrol this area because this type of behavior to employees in my opinion is considered abusive and the owner should do what is right for his employees. And this 7-Eleven does a lot to maintain order and cleanliness despite the above experience. You have the power to create shape and mold your reality don't rely on a universe rely on your action. read more

The staff was friendly and helpful as I prepared my Sunday morning coffee. Convenient parking just off 5th makes it easy in and out. What a wonderful ecliptic experience to join the downtown folks at this pitstop. You will love it. read more

During a time of an Epidemic, this establishment is serving hot food with NO MASK to protect themselves and others. The cashier had a mask on (covering her chin) NOT COVERING her mouth or nose. Places like this are why WE ARE IN AN epidemic, because they don't take it seriously!!! So if your a person taking this virus seriously and know that it's not a joke..... PLEASE STAY AWAY FROM THIS 7-11. Do your part!!!! read more

I mean what can you say, it's 7/11. Not sure what people are expecting but I've had little to no problems at this location. That being said, I'm also not buying any hot wings, pizza, or hot dogs from a convenience store. I can't say that there is anything particularly special about this location, however it serves my needs just fine. The biggest issue I have here is that the cappuccino machine has consistency issues, however that's more about the machine itself as I experience the same issue at all 7/11's (time for an upgrade). The staff here is friendly if you are and I always have a good laugh with them when I come through. This 7/11 is often frequented by the local police department so if you're into that, it's a plus. The only other issue I run into is they sometimes don't have the product I'm looking for in-stock. It doesn't happen that frequently but it does happen. Thanks to the staff for always providing friendly service! read more

7-Eleven - Oh I bet you can't wait to taste that Bourbon Maple Praline Yeast. Wait what!?!? - Convenience Stores Near Me - San Diego, California

I stayed across the street, so it was pretty convenient to pick up some drinks and snacks here. They had a pretty good deal for buying 2 bottles of Arrowhead water instead of 1 bottle. It was pretty cool that they had the Deadpool decorations with the Deadpool 2 movie just recently released. read more

7-Eleven - Convenience Stores Near Me - San Diego, California

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Rarely do I like to give out one stars because it's not representative of the business and I don't like to think that my one bad experience might show what the company really is about. HOWEVER, this 7-Eleven made me pretty uncomfortable and I don't think I'd ever come back because of it. My two friends and I came in on a Friday night and wanted to get a few snacks before making it December Nights, which, if you're going don't snack and just wait to eat at the numerous vendors over there. So, we enter the store and immediately the two guys at the counter start asking if we have boyfriends and blah blah blah acting all cute and flirty but it was pretty gross and I was really annoyed at all their unnecessary commentary. Like...uhm? Excuse you? We had said we're not really going to answer them/talk to them about that we just wanted our gosh darn tacquitos. My friend went to use the bathroom and one of the guys was like, oh you didn't answer my first question/asking about her ethnicity which honestly, is just so creepy and unprofessional. My friend said she wasn't going to answer and he was so persistent? Like? Do you really think we're interested? Think twice please. Everyone in my party was really uncomfortable and it put a damper to our night. Like, I had fun the rest of the time but this was really just, not cool. If you come here, well, hopefully those two guys aren't working and if they are, hopefully they don't bother you with their thirsty questions. read more

To whom it may concern: Ive have been at coming to this location since 1987 and i was always felt comfortable comin in to the store, until yesterday afternoon when, i came to store and was profiled and humiliated by one of the employees.. I didnt wanted to made a fass so i left. Nothin more to say read more

This place is not following COVID protocol. People are walking around without masks and getting too close to one another. They need to limit the amount of people coming in and make sure only people with masks are coming in. Also, only one person should be at the register at a time. I had a guy follow me in without a mask and get behind me then beside me and run into me. Just another jerk of a man in the world. read more

Needed a quick beverage for the evening to settle into my hotel across the street. I was staying at the hotel just catty-corner to the hotel I was staying at. I just needed a quick beverage to put me out for the night, needed some ginger ale to go with my maple crown. Pretty safe location, although there appears to be an occasional transient nearby panhandling for change or a cigarette. The place is fairly clean. I went straight to the soda refrigerator to find my beverage of choice and straight to the register I went. Transaction was fast and off I went back to my hotel. read more

The employee at 7-11 gave me sass because I complained about the stale tacos he claimed were fresh. He gave me a refund and told me not to come back! Instead of making a fresh batch like the other 7-11, he was just being lazy and lied to me. read more

7-Eleven - Clerk on the left is terribly lazy and rude - Convenience Stores Near Me - San Diego, California

This place needs better service . I hate to leave reviews bad but I must after the experience I had. Clean the place up a bit.

Stopped by to get a snack from here but no. I felt like my life was in danger. Everyone in here smelled like weed..(maybe its cause today is earth day) anyways, i know I should not judge others before speaking with them.. But ppl here looked so shady.. There was a man who was walking way too close to us, a man who covered his whole face with his sweater and just random ppl in the parking lot standing by the wall.. Everything was too scary in here.. We went to a different location after here. read more

I grew up loving 7-11 and was so excited to live close to one but I refuse to go anywhere near this store. I live close by and every time I drive by there are so many homeless people outside strung out on drugs. Any time I have gone here, I have gotten harassed by the homeless and have seen them doing drugs outside. Unfortunately I have said something to the clerks and they don't do anything about it, ever. I have been to other stores where they have security who get rid of the homeless, this store doesn't care and it affects the customer from coming inside! Very disappointing and not a good look for 7-11 at all! read more

They have a captive audience because our place of employment is only one block away. This place isn't terrible, it's just not managed as well as the one up the street on University and 5th Avenue. The "local" color from the canyon off of Spruce hang out there and drink in the parking lot at times and hustle patrons for money. The surrounding area is dirty and there never seems to be enough cashiers on duty. Some of the employees here are very, very nice so it has that going for it but that is about the nicest thing I can say about this place. Skip it unless you are desperate and go to the one on University and Fifth down the street. read more

3/3/21. No homeless in sight. Always specials . pleasant masked efficient staff. Clean. Several patrons anytime. Nice to have this store at 5th&Spruce. John read more

I live right by this 7-11 but really don't like going there. Every time I need to pop in for something quick I always get bugged by lots of homeless people. They congregate around here. I perhaps look like I'm in possession of lots of spare change, it's a bit annoying. The store itself is like most other 7-11's. Not amazing products, not amazing prices, but that's what you get for being 'convenient'. One really cool thing that I loved about this store was one of the clerks from Pakistan spoke some Mandarin. One time I came in with my father in law who speaks zero English and they were able to chat it up. Really awesome! 5 star clerk! read more

This is just up the street from me and an easy walk. The service is mixed. I had a craving for Yellowtail and the Market Place was already out. 7-Eleven had one 6-pack left, but it had 1 bottle missing. I wanted to buy it anyway, cause I didn't want to drive to Hillcrest to get it. They wouldn't sell it to me and were very rude and mean about it. That left a bad, sober taste in my mouth. Other experiences have been fine. This location is hit or miss. I'll continue to go here since it is convenient and that's what a convenience store is meant for. I still prefer the Market Place. read more

Nothing really significant to report about this 7-11. They are convenient and close by, and work when I don't' have time to run to a full store for a couple of items I want. read more

Nice, clean store, well organized with an efficient staff. But homeless in the parking lot who hit me up for money. Its a real shame, because it's not good for business. I get the tuna sandwich there often & they are always fresh! Yum! Staff is incredibly efficient without being pushy. read more

7-Eleven is something I grew up with. I wouldn't consider it a "classy establishment" but I wouldn't stop swinging by for a Slurpee. However, during the 7-Eleven birthday week an incident has changed my mind. I had already downloaded and registered the app for 7-Eleven and was looking forward to grabbing a FREE Big Gulp. I walk in and patiently wait in line to confirm with the cashier which size Big Gulp was being offered for free. She said she didn't know and shrugged. Okay...I proceed to show her my savings barcode which she scans and says "it doesn't work, okayyyyy?" At this point I don't understand why the attitude is ever present but give her the benefit of the doubt(we all have bad days), and ask for the manager. I was wrong when I thought that the customer service from the cashier was as bad as it could get! The manager was mopping a spilled drink and didn't look up at me once as I was explaining the situation and asked her for her advice on how to proceed. It until I showed her the app and she held my phone to see it better that she finally made eye contact and replied "Sorry, barcode doesn't work, not free." You are telling me that a manager can't do jack on FREE BIG GULP DAY? I tell her that I redeemed the mobile coupon as cited and was confused and I received an exasperated look and a drawn out "not freeeeeee" as if I was a moocher ruining her day. I don't understand how asking two employees for help(all this within a 3 min time span, not like I was nagging for hours on end)was so highly irritating. I walked out and as about to leave but a male employee who had just arrived for work was standing by the drink station. I figured I might as well ask one more employee on my out. He was the ONLY NICE, AND CUSTOMER SERVICE ORIENTATED EMPLOYEE! I wish I had gotten his name, since he should be recognized. He took his time to look at the app and when I explained to him all that had occurred he told me to simply grab a Big Gulp since it was FREE Big Gulp day. Unlike his coworkers, he realized that it was not as if i was asking for some grandiose favor. He made my day, definitely the saving grace of this location. Without this staff member, this 7-Eleven location would have lost a customer. Who would have thought a free promotion would have caused the employees to work up a sweat?! read more

Really nice costumer service Specially with night shift gays at week end High recommended because have any time fresh coffee . read more

It's been a while since I came to this 7-11. I decided to drop in once again to see if anything has changed since my last review and thankfully, it has. My biggest complaint before was the customer service, which has made a good turn around since my last visit. Considering it's the same group of employees I saw last time, I must say I am impressed with the turn around. The store itself is maintained very well but I still find that 7-11's food quality is not as good as some of its local competitors that offer healthier options for the same price. Overall, my attitude towards this location has turned around for the better, if you are in the area and need to pick up something quick, then I would say this 7-11 is a good place to stop by. read more

I come in here most of the time when I visit the inn and it's always hit or miss how many homeless people you might run into. The workers are great with good attitudes, that's why they get the 4 stars, that and the convenience - cause what's a convenient store for? read more

My low rating is for one very important reason. I realize that their prices are already high, even by convenience store standards, but I have found this location to be at best selective about honoring their posted prices. Yesterday I refilled a Slurpee cup, with the posted prices being .99 or $1.19, depending in the size. The cashiers and manager insist that the refill price is $1.50, even though one of their cashiers gave me the right price last week, and other locations have charged the right price. Yesterday they charged .99 to me, but it was obvious they were only doing it to pacify me, and that they really didn't care if they were screwing me over. I will be writing to corporate to see what they have to say about this, but the likelihood is that I won't be going back to this store, even though that means going out of my away a little bit. We'll see... read more

REDBOX!!! Thats why its here. The area is nice and well lit. Some vagrants at times, but hey the recession did this, give them a dollar and a drink why don't cha! Show some love to our homeless friends! Full 24 hour service even on holidays. No gas pumps though. For a walking neighborhood, Its a winner! read more

They serve old, hard as a brick pizza and they don't care. Shame on you. Throw it away if it's no good!

Amir is the man! He and his crew are friendly and hardworking.....that's why this 711 is so clean and organized! They have to manage EVERYTHING and EVERYBODY!! It's the BEST 7/11 in San Diego! Check this OUT.......NO credit card fees at the register!!! No nickel and dime routine at this location....yeah!! Go and see what I mean!! read more

I live close by and it's very convenient. Usually a nice staff but one individual is stingy as hell with quarters. They have tons of rolls of them visible from the front counter but he refuses to give them as cash back. Everyone is cool and has no problem with it, but you sir are a dick. I will not buy anything if you are behind the counter. read more