This is my favourite coffee shop in Reno; everything about this place is phenomenal!…read more Service: The staff is so warm and welcoming, eager to help you out if you have any questions on the menu. They really let their knowledge and personality shine through, making the experience from the second you walk in through the door. I've been here a few times and no matter the employee, they know their stuff (especially the guy who says he's an expert [I believe it!]). Ambience: As anyone else, I value cleanliness in a shop. Their surfaces are all maintained to a nice cleanliness: workers are keeping customer spaces clean, they wipe their counters frequently. The redolence of coffee is wonderful. Food & Drink: Each time I come here, I grab a seasonal drink and their blueberry cream cheese danish. Now, I am a person quite picky with coffee: there needs to be a balance if there are extra flavours present in the drink, and this shop nails it. I ordered their orange cardamom (I forgot the name!) latte, and it is one of the most favorite drinks I've historically tried. I definitely need to grab a bag of their medium roasts next time to take these profiles home.

Quality/Quantity - Met a friend here and she beat me to here even though I got here early to take…read moremy Yelp pictures. So sorry, limited pictures as I did not want to take up her time for Yelp, lol. Got a small coffee, it was VERY small. It did NOT even seem like an 8 oz cup?!?! But she filled it to the rim! So I drank it black, lol. My second cup today, so I only wanted a small. Very limited pastries at 2pm, see picture. So I decided to skip it. Ambiance - Beautiful location. Good size. Plenty of seating. Plenty of mall parking, mid day, in between meal times. And too early to go to Zephyr's wine bar, lol. Open 7 days a week from 6am to 4pm. Service - Counter service. The customer in front of me took forever; she was very confused, it was probably her first time here also... No fault of the employee. The employee was nice, acknowledged me, apologized for the wait, and said bye to us as we were leaving. Price - $4, expensive, but that is the cost for quality. Owner Comment - Congrats on your success at this location since 2023 and with your other two locations. My other buddy is a regular customer.

We have visited 12T Boba - Damonte Ranch - South Reno, several times and each experience has been…read moregreat. There are many flavors to choose from, and the drinks are prepared quickly and fresh every time. The staff keeps the flow moving without making you feel rushed. The shop connects to IJJI Sushi, which gives the space an open and welcoming feel. The low lighting creates a calm setting that feels relaxing after a long day. It has a peaceful and friendly atmosphere that works well for families. We appreciate the kid friendly boba options and the variety of sweetness levels and add ins. If you are in South Reno and looking for a refreshing drink, this is a solid place to stop in and try a new flavor.

I've given 1,2 Tea quite a few chances over the last few months and each time I left disappointed…read more 2/4 visits they didn't have any boba, which as a boba shop is absolutely wild. We do crave it later in the evening around 8/9pm usually but still, if you operate a boba store never run out of boba. Last time I ordered my go to brown sugar boba drink and the boba was dry and way too chewy and just not as good quality as I would hope. At $9 a beverage it's quite steep for the not so great quality! I LOVE boba and will continue to crave it so I can only hope in the future 1,2 tea steps it up! The store is so cute inside and I love ijji I just wish it was better boba!

update: Thanks for getting back to me. I'm looking forward to visiting. It's a bit of a concern…read morethat Handel's corporate doesn't seem to follow up on feedback in a timely fashion. Getting in touch was a bit tougher than it should be. -- Great ice cream. Terrible followup. No one updated the online ordering system, so after driving twenty minutes to pick up a cone someone bought me as a takeout order, I arrived at an empty store, during what are normal business hours. Called to ask what was up and got voicemail. No one has returned the call several hours later. When someone finally picked up at the store, rather than apologize, he told me "well, your order is probably here, so come on in". Updating here: My friend said they ordered the takeout order online, and there was no "Special Hours" posted this morning - Handel's took the order because they didn't update their online availability. It appears they updated the hours listed here this afternoon. We all make mistakes, and Reno store really stepped up and made my day.

What a great find! After an early dinner, three friends wandered to Handel's for a sweet treat. For…read more$24 with tip, we each got ice cream cones packed with delicious ice cream. The service here is pretty fast. As soon as we ordered, our ice creams were assembled in the back and brought to us. I opted for the dark-chocolate-raspberry with vanilla on a peanut-dark-chocolate cone. It was delicious but too much to finish after a big meal. One of my friends had the dairy-free coffee ice cream and said it wasn't very flavorful. His wife tasted it and agreed. We originally planned to eat outside because it is very noisy inside between the hard floors, music, and kids, but it was raining a little and too hot, so we went back inside to wait out the rain. There was plenty of seating but it was REALLY hard to hear anything anyone was saying because of the noise level. Great spot, excellent speedy service. Don't forget napkins, though! You'll need more than you think.

This was my first time at this new location. It has a bit more of a modern look and plenty of…read moreplaces to sit. The girl at the counter was very friendly, but unfortunately not all of the employees were as friendly, to include the girl making the drinks. I feel like Starbucks struggles with this. You definitely don't see the consistently great service from the earlier days of Starbucks. I ordered a Latte and was pleasantly surprised to be offered a To-Go or a Here cup, so of course I went for the Here cup. I'm not sure if there was too much milk for the shots of espresso, but I just couldn't taste the coffee. I suppose I should've told them, but I just went ahead and drank it like that. So overall, I would say I had a 3/5 experience. I can see the effort to improve Customer Service, but something was off with the coffee/milk ratio. The place is cozy though, so I'm sure I'll be back at some point to give it another try.

Quality/Quantity - Congrats on the move, new build, double drive thru, etc…read more First time visiting since you opened. I have been making my coffee at home in the last year and it saves me approximately $5 a day. But I am back now! If you are following, Starbucks was our "comfort" break while traveling last year in Japan, Korea, and Taiwan. Good to have a consistent dependable brand. Ambiance - Beautiful new location. Good size. Indoor & outdoor seating. Plenty of seating and outlets for me to write my Yelp reviews, lol. Double drive thru. Plenty of mall parking. Open 7 days a week - 5am to 9pm (7:30pm on Monday nights). Free wifi. Bathrooms available; but did not visit them. etc. Service - Okay. Greeted us when we walked in, but that was it. They seemed hard at work, mainly focused on the drive thru. Day two - Greeted us when we walked in, and they were way more friendly and engaging the second day. Price - Starbucks pricing. $3.19 + tip for my usual cup of coffee. Owner Comment - Congrats on all your success since 1971 and being the largest coffeehouse chain in the world! #114 on the Fortune 500 list (2021). As of 2023, 38,038+ stores, and 15,873 of them in the US. 1992 IPO. 2003 Acquired Seattle's Best Coffee. 2008 Loyalty card program. 2020 Generous programs to employees due to COVID. Closed all stores except drive thru and delivery only. Paid for 30 days whether employees went to work or stayed home. Gave employees free daily meals and drinks whether they were working or not. Focused on the mobile app and future stores "convenience-led" formats with drive-thru and curbside pickup.

I'm a huge fan of Sprouts Natural in South Lake Tahoe, so I stopped in here to grab a sandwich…read morebefore heading into Tahoe from the airport. Food was fine, but I have to say the vibes are incredibly weird at this location. Maybe I came on an off day? But when I was there, only 3 teenagers were working and they were all very rude and just sitting around. No greeting, slow service, etc. it was weird. But will only plan on hitting the Tahoe location from now on.

We recently moved within walking distance of Tahoe Natural Cafe and it has been such a treat!…read more I love their Funky Monkey smoothie & their open-faced Quesadilla! I will definitely be back!

Excellent Food Great service…read more Wonderful ambience Great chefs Wonderful atmosphere Thank you for great dining experience

The food was delicious, and the service was very good and the price was just right for what you get.read more

The location is perfect - in either the snow or the sunshine! The mulled wine is delicious and…read more and the chips and French onion dip make a perfect snack!! There are many other good things here to eat as well. And by the way, the service is fantastic!!!

We frequent the lodge after biking at Sky Tavern. On Wednesdays there is live music. The cocktails…read moreare great with fresh squeezed juices and not all sugary. They also have a couple beers on tap with more in the cooler that my husband enjoys. We usually get a pizza to enjoy. The owners are lovely and always friendly. There is quite a bit of patio space to enjoy sitting outside when the weather is nice.

I have popped in a few times for a latte on a cold morning. My work van is too tall to go through…read morethe drive through at most places so I found a parking spot and mosied on up to the window to order. I was greeted with a 'Good Morning' and a smile. My usual order is a vanilla latte. Simple, yet not too sweet. This was made just right. There are a few outdoor tables to sit and enjoy your drink if you have some time in your day to slow down and savor the experience. I am beginning to prefer the smaller coffee shops and huts. There is so much more personal interaction compared to the big green coffee shop. I think that supporting the smaller local shops helps keep our community going.

I ordered a matcha with cold foam and the drink was made with half of the cold foam so I couldn't…read moretaste the matcha. My husband said his coffee tasted burned or off. I tried a new location but I guess that was my mistake. I feel like I wasted $8 for it. Go to the one on Longley instead. They make consistently great drinks there.