I came to get gas early in the morning. The two guys working here were more interested in speaking with each other. I had to grab my own receipt. They couldn't be bothered to stop talking long enough to help me. Not what I would call great customer service. read more

I stopped by specifically for a Slurpee, only to find the machines weren't working. It's really frustrating when one of the main reasons people go to 7-Eleven isn't available. If the machines are going to be down, there should at least be a sign on the door or some way to let customers know before they waste their time. Hopefully management gets this fixed because it's disappointing to keep running into this issue and it should not happen again! read more

This is literally the most disgusting 7-Eleven I have ever come to the bathroom made me throw up. The nonchalant of the cashier was probably the most disgusting part. I'm really disappointed so I will never ever come here ever again and I highly recommend you don't either. read more

7-Eleven - Convenience Stores Near Me - Oakley, California

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Still closes randomly between 1-3 am for a few hour. Yet website and all listings report 24/7 availability ... they aren't even there to sell gas through the window they legit leave and go do something , who knows? the employees constantly talk in excess in a foreign language to eachother ad nausea.. I appreciate all languages but to be ignored as a customer and have 2 middle aged men clearly arguing about something probably something as mundane as "go ring this guy up".. HIRE NEW PEoPLE!!! Fire the loser who close down for a nap for 2-3 hours a night!!! read more

7-Eleven - 711 screenshot from corporate claiming open 24/7 - Convenience Stores Near Me - Oakley, California

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Consistently has expired good on shelves. Nearly everytime I come here I waste my money because I realize the food is EXPIRED after I leave the store. Check the dates before you purchase literally anything here read more

absolutely terrible!! This place had absolutely nothing available. no pizza no hot dogs no hot food period. Then no straws for any of the cups. fridge had barely any drinks not too mention service was an absolute joke. Will NEVER come here again. 0 out of 10. even if the have free gas I would rather go somewhere else. read more

Nice store 24 hrs open and any time fresh food Clen restrooms and good staff management

Reggie is super friendly and helpful on the midnight shift. They have improved their nacho cheese sauce and chili making the nachos now desirable. They have these new burritos which are pretty tasty for being microwavable and they look funny because they're flat but trust me they can heat up well, The tortilla stays soft and the meat with green chiles is very flavorful. I wish they had sour cream packets though. read more

24 hours huh? This dude is sleeping from 1am-5am every day lmao. This place is a joke. Go to the one on Main Street. Deep(his name) is a hard working man and only closes for an hour to clean. Which is necessary. Not 4 hours to sleep. Like Laurel road dude read more

No self serve drinks right now. Cool, that's fine. Last 7-11 I went to got it for me. This guy says "not today, we're to busy and have to much to do and are short staffed." There were 3 people working and one, maybe two people behind me. It would've taken less than a minute! Never coming back here. I can't get a big gulp at 7-11? That's why I came here! read more

Came here 30 mins ago, saw an employee cough with his mouth open while ringing a customer up. Also watched the employee coughed in his hands and grabbed warm food for the customer. I'm done coming to this location. read more

Seriously if you need to go to a 7-Eleven, this is the one! The owner Sam has hired the best of the best in customer service and Brandon who is currently running the store is always smiling and makes sure the store is immaculate. The store is always clean and presentable and the employees are always kind and smiling. I seriously drive out of my way to go to the 7-Eleven. So excited Sam has decided to open another 7-Eleven in the area because I know it will be exceptional! read more

Good quality diner and bar with great atmosphere, ribs were really good and everyone was super friendly, would definitely recommend this place read more

I would give zero stars if I could. 3 employees back there but only one register open. Stood in line for 5 minutes only to be told by the manager that he won't sell me lotto because they are switching shifts. WTF? The machine was up and working but you won't sell me tickets and I just stood in this line. Put a sign up. read more

As far as gas stations go this one is immaculate. It's always clean and when you walk in you are greeted by very warm employees who are eager to help. If you are in need of fresh coffee they will gladly brew it for you. I know this store is family owned and operated and they work very hard to keep it in tip top shape! It's nice to see when someone takes pride in making sure your experience with getting gas or stopping in for a slurpee is a pleasant one. Definitely he only gas station in the area that I feel comfortable going to due to cleanliness! read more

Bought 3 propane tanks , one was missing the valve seal gasket, the manager would not exchange the defective tank. Beware

My experience here was absolutely horrible. I came in on Thursday, April 11th, 2019 at around 5:30pm. There were 3 employees in the store and a handful of customers. There was a woman customer arguing with one of the cashier's and then all of a sudden a man (customer as well) started to scream at the woman telling her to shut the f*** up and ending it with the "N" word. He screamed this at her over and over while also screaming at her to get the f*** out of here n****. The woman got irate and spit on the man and he then hurled a box of cookies at her. This was pathetic. I could not believe that this was coming out of this mans mouth and that he was disrespecting this woman so horribly. I was so shocked by this behavior and honestly a little afraid by the way this man acted. I am ashamed that I did not stick up for this woman but I myself did not want him to go off on me. I will never shop at this 7-eleven again after witnessing such a thing and not one employee said a darn word to this man as he continued to scream racial slurs at this woman and also throw something at her. Completely disgusted!!! read more

The gas pumps never work! And when they do they're so slow! Never go here. We pumped less than a gallon of gas while waiting for over 5 minutes. It's a waste of time. I would give 0 stars if I could. read more

As a ride share driver, I spend, on average, $100 a week on gas. Factor in water, caffeine, quick eats, and now you're looking at about $150 a week. There are an estimated 860,000 ride share drivers in the US. I'm on the letter end of the average cost spectrum, the majority of drivers spend UP TO $600 on gas alone PER WEEK. Needless to say, Lyft and Uber drivers are likely the biggest benefactors to gas stations and convenience stores in California right about now. So, my question is this; why am I going to give my hard earned money to an establishment when I'm driving at 1-2 in the morning, getting people home safely from their bar crawls and, when I stop to fill up, they won't let me use their PUBLIC restroom? There is no sign saying employees only, nothing stating that it is out of order. And, when asked about it, the employee's answer is that the bathroom is closed because "people mess it up." Way to go, Sherlock. You have successfully deduced that the patrons of an average 7-Eleven don't have the greatest aim. But, now you are allowing that to get in the way of possible future business. If you would rather I wet myself than let me use your restroom, then I would rather wet myself than fill up at your gas station. read more

I would leave no stars if I could, this place is horrible! The worst customer service I've ever experienced the manager was as more rude than anything I've ever encountered before. A couple days ago my boyfriend went in to purchase a single backwood and it was tattered and torn so he went back in before even leaving the store to get a new one or refund where the store manager was a complete jerk about it before giving him a new one, now a few days later we went In To purchase a single backwood again and he is refusing us service now. Because we asked for some assistance with damaged product he had just bought ? Pathetic, as a retail employee I can confidently say he should be ashamed of his customer service and the way he runs his sorry excuse of a business read more

Horrible service 4 employees behind the and counter not a single one acknowledged me or others in line. Worst 7-11 I've ever been to and I'll never go back here. Location may be nice until Oakley grows but the service ruined it and the gas is higher than the other near by stations. read more