I came to get gas here on December 22,2025. I had a girl named Taylor that helped me. She had…read moreexcellent customer service. She was friendly and also took time to explain their rewards program. I will definitely be coming back to this location:)

Says it's full service but twice now I've had an attendant just sit on their phone when i pulled in…read moreright in front of them. No service offered even though I was in the full service lane. Will not go back. Awful experience both times.

Come for the low priced gas and diesel, not the service or atmosphere. Neighborhood easily one of…read moreEugene's roughest, gang graffiti and surly street people abound in the neighborhood, bathrooms foul and nasty, not great service. Prices among Eugene's best tho

dated 10-9-2017 NEVER BUY FUEL HERE - I GOT WATER.. I…read morejust spoke to the attendant about getting contaminated diesel - he told me somewhat rudely that despite this happened right after I got fuel - "It doesn't mean it came from our tank" and referred me to the management. . . . I have likely bought over $1000 in fuel there in past couple yrs, and this was the first time - it was obvious I got bad fuel / water. After owning a dozen diesels and over 50 K on this one- I think I know when and where I got bad fuel. My filter had been changed not long ago, so you do not suddenly and mysteriously get lack of fuel and filter issues. About the only reason I ever stop here is for location, the prices are not that great, the service is barely acceptable, the restrooms are trashed. Now I will be spending another $15 for a new fuel filter, and 8-10 more for an additive - which they should have immediately offered.... Well guess what - they do not care , this is how I thank them for crap fuel - I will never stop there again, and anyone who knows me will also hear about their crap fuel and attitude... Every business that ever did me wrong - always goes out of business - ALWAYS ! Besides like Andria stated - this neighborhood is " .

I had never been to Eugene before. Unfortunately due to traffic we were running later than we…read morewanted an had a performance plus dinner. Since I am not from there I went into instant fear since a lot of areas everywhere shuts down at 9pm and sure enough we were leaving the venue after that. Thankfully this Shell is open. We dropped in and the nice attendant was on it. Fast and friendly - he got me all filled up and ready to roll. I did not go in but they've got snacks too.

Filled up there only to notice they overcharged my card by $50. We'll see how they handle it…read more Please be aware.

Sadly, Oregon has now made pump-your-own-gas legal statewide. A sad day for this girl who is Oregon…read moreborn and bred and still hates pumping her own gas, even though between going to college and moving east I have had to do so for years. However (at the present, at least) the majority of the stations in the state are required to have half of their pumps full serve (or actually, mini serve) and half self serve. They're identified so you know which is which. I was annoying to wait five minutes for the attendant to come out and pump. There weren't that many people at the gas station at that time... were the other three or so folks all inside at the same time, or was the guy hoping that by leaving me wait I'd change my mind? Maybe it's a staffing issue, I don't know. But make sure you have enough people to run your business, Chevron.

WORST SERVICE EVER! 1st encounter, employee "Jamie" couldnt open my gas door so he screamed…read moreobscenities at me & tried to open it with a screwdriver. Next encounter, same guy "Jamie" put in regular gas when I asked for premium. Manager "Ely" threatened me "if you keep calling me your gonna have problems" when I persisted with my complaint & asked for a conversation with him re. why he never returned my calls or followed up with me. Then he denied it ever happened when I asked if he had watched the stations video tapes of those dates. Crackhead criminal employee def. more valuable to them than customers. I'll take my 9 company vehicles elsewhere!! Literally WORST gas station in Lane county!

Easy in, enough for a room for a car only, a good number of fuel pumps and a convenience store and…read moreMcDonald's for snacks and food. I don't think it's enough room for a trailer for me. Prices are about 20 cents higher than the lowest in town per Gas Buddy. It is close to the freeway so it is convenient if you're traveling to get food and fuel.

How exciting are gas stations? It's all relative really, usually dependent upon convenience,…read morefacilities, cleanliness, value most of the time. Every once in a while it's the experience. This stop was that for me, despite the fact that I didn't even leave my car. I've come to appreciate so many more things since this pandemic began, and not pumping my gas is one of them. As I pulled off of I-5 and into this station, the pride in ownership was apparent. Not only was it clean, but there were beautiful planters between the pumps. Quite the change from the typical overflowing trash cans and squeegee in a dirty bucket of window wash. The pump attendant was busy but rushed over to greet us as soon as he was free. "$10 Regular please" I said as I handed over the bill. He ran inside to deliver the funds and request they start the pump (some stations require you to go inside to pay). I took in the beauty of the mountains that lie just beyond the sign and golden arches as I waited. This station also had a McDonald's attached. Before we knew it, the pump clicked and we were on our way with well wishes to "Have a nice day!", from the nice gentleman working the pumps. Perhaps it's the fact that I've been so reclusive, or the year 2020 in general, but I certainly find myself valuing kindness and (socially distanced) human interaction more than ever these days!

availabI gave them my card for 15 dollars of gas and they ran it for $172.50 and held it for days…read more I believe this is fraud. It really put me in a bad spot not having those funds available.

I went to this gas station today and an employee named Charles helped me. When I say i've never had…read morebetter customer service I mean it! He was so kind and genuine. Amazing experience and I will certainly be returning to this gas station! His hard work and dedication shows! What a great employee! Charles, thank you for making my experience great and you will do such great things !!!

There were no attendants around as I waited around for six minutes before driving off. It's a gas…read morestation with at least 10 pumps. Why weren't there any attendants around to help? It's not like I could pump my own gas. I would if I could.

Gas attendant told my husband to start the pump if he wasn't there. He proceeded every time he…read morewalked by to pump the handle as many times as he could as my husband was inside paying. He was very unprofessional and felt chatting with other employees was more important.