This is by far my favorite 7-Eleven! They always have French Vanilla for my coffee, which is a rare find at most locations. Many stores don't keep it in stock because employees don't like setting up the machine, but not here! The owners and staff are incredibly friendly and go above and beyond to keep everything running smoothly. Also, make sure to download the app for extra convenience! :) read more

See all

Need to make sure the food is fresh for the paying customer. This pizza looks like it's been reheated multiple times. read more

7-Eleven - Re heated pizza. - Convenience Stores Near Me - National City, California

ROACHES IN PLAIN SIGHT !!!! I am so disgusted I had to walk out of this 7-11, infested with roaches i seen them by the soda machine and under the isle of food I seen a few dead ones by the hot food. Staff was on the phone didn't bother cleaning. Old Asian looking lady was eating something behind the counter. Disgusting 7-11 read more

The employee are great caring and friendly shout out to Richard location is well maintained to a point the own is sweet but his wife is very disrespectful was treating a fellow service member to a coffee and she got rude with me I asked her be more respectful she snapped on me read more

This is usually my go to 7-eleven because it's on my commute without having to veer off. There are cleaner, more consistent locations, I just stop here so as to not go out the way. This evening at 11 PM I ran into this nasty, unprofessional worker who had an attitude the entire time that myself and other customers were in the store. Be careful how you talk to people because you never know who you're talking to and when you'll catch someone with nothing to lose. You're too old to act like that. Probably will be skipping this location. 151 N highland avenue is cleaner and they are kind and professional, I just didn't want to go out of my way. read more

7-Eleven - Rude employee - Convenience Stores Near Me - National City, California

The cashier wanted to buy my change the owner a franchisee couldn't be bothered. Told me I'm holding up the line to get my money in order before I come in line, he was not buying the change. I left saying have a nice day a**hole, he replied FU. I get it it's convenient store this review will fall on deaf ears no one will care. However be advised the place is filthy the parking lot is filthy coffee top counters were filthy and he's busy counting as inventory instead of wiping and cleaning go to show me what's more important the money not cleanliness Check your expiration dates also just to make sure. read more

Not really any complains about this place. A 7-Eleven is a 7-Eleven. This is one of the convenience store that you grab what you need, and hopefully they have it, and you go pay to the cashier and you go. They have the most necessities and some cooked food that you can just grab and go. Also, just to make sure that you save your Big Gulp Cups because they will give you a discount when you bring your Big Gulp Cup. Just don't forget about it! read more

"Karla" was not in a good mood! There was a customer in front of me who was a bit loud/obnoxious, but that doesn't mean you throw your professionalism out the window! It was my turn, the other customer was walking away and "Karla" literally yelled and said "I can help the next customer" but with the rudest attitude and not even showing any eye contact the whole time. I still kept the smile on my face, but she practically threw my cash and change back at me. #RUDE #WontComeHereAgain read more

Great service! The staff wears their mask and make sure it's clean. Although on national hotdog day there wasn't any mayonnaise or ketchup for the hotdog. read more

I truly believe the lady at the register scammed me right now I gave her $40 in cash my total was 26.84 on my receipt it says I only handed her $30 I did not have a $10 bill I had two 20s and I got out of the ATM she scammed me ! now she saying they have to check their cameras I will complain every single day until I get my change !!! That's cool I'll stand there and wait for my change !! Make sure you check your money people there trying to scam you here !!! read more

The worst 7-11. In particular, the customer service and sanitary practices of the middle-aged Asian woman that works evenings. I went in to buy my quick picks like I always do from my usual spot and this woman was so so rude. I ask for a powerball quick pick and she has already explained about the cutoff so my ticket will be for the next drawing -- that's fine -- when another employee yells from the other side of the store that I missed the cutoff time so it's going to be for the next drawing. Jeez people, I'm competent. I understand. Back to the first woman though.. I can't really express how she was rude with handing money back and forth (but just shoving my change toward me, saying "here," and just not being *friendly*...) But I can express how she didn't wash her hands before preparing some of those nasty Doritos cheese things for a customer. So she JUST finished handling cash -- dirty, filthy cash -- and she headed over to the food area. Started handling stuff right away, then turned the faucet on and -- I kid you not -- dipped her index finger in the cold water, then turned it off. A second later, she looked at her pinky finger, turned on the cold water, dipped her pinky in, then turned it off. Uh... I'm pretty sure that's not lathering with soap and warm water for 30-60 seconds or whatever the timeframe is! Anyway, then she put a glove and and made those Doritos things. Gross. Since there are THREE other 7-11s along Highland, and one on my way home on Sweetwater, I'm definitely avoiding this one. *Update, pretty sure the rude lady is also menopause/crazy lady Dora! read more

Located in the heart of "Nasty City",this 7-11 branch is one that I most frequently visit. Overall the store is well stocked and always have what I need.The store employees are friendly and generally give good service to thier customers. Why the 3 star rating then? Despite the nice clerks, there is one Fillipina cashier who is a total sourpuss and I can sense the tension shes creating between her and the other employees when Im inside the store.Maybe she is going through menopause?I do not know. The second issue is that the store isnt as clean as it should be.Ive witnessed dirty floors,messy coffee stations,and dirt and dust on horizontal services such as the top of the donut/pastry cabinets for example. Another real downer here is the people hanging out in the parking lot.Expect to be confronted 75% of the time by bums,wine-o's,and other shady characters looking for spare change in the early morning hours. This 7-11 isnt terrible.More attention to cleanliness inside the store and keeping the crazies away from the lot will bring this 7-11 up in status. read more

I rarely come here and when I do I almost never go inside. No matter what time of day there is this lady who works here that I believe is crazy. She often talks to herself and is quite rude at times. 3/5 for having two red box movie boxes outside. read more

3.5 stars for this location. I usually stop by here before work and get a super big gulp. If you save your cup it's only 1.00 to refill with your favorite soft drink. I like to eat some of the food at 7-11. The cookies are good and also the tacquitos. The pizza and chicken wings are ok. Food is usually fresh and for the price not too bad. The location inside is clean and the soda and coffee station most of the time is clean. The employees in the morning and noon time are efficient at the register. I been here enough times, the employees are starting to recognize me. They are usually kind considering how busy and hectic it can get. read more

See all

Never answer the damn phone. I could of saved gas and went somewhere else. Get to the place just to be told only the owner could help me out. read more

Horrible horrible management they are super rude and unprofessional I asked cashier if they had Tums and she gave me a rude look and shrugged me off right in front of the manager and the manager was not very helpful she just pointed in a general direction and she was very rude read more

Happened just now!! 7/5/17 14:00 pm..fat ass woman with glasses hella rude!!! Asked for a pen to fill out one set of numbers of fantasy five in front of her that only took 10 seconds but this woman was so rude and condescending..hello!! There was a soldier in front of me that u talked to for a few min after ringing him up and it only took me 10 sec to fill out my one set of numbers n u got upset..there was nobody behind me!! I was only the customer but i guess u got pissed off when your conversation got cut short with the soldier..the whole time i was being nice to u n smiling..too bad!!! Get a membership with a fitness center, maybe that will make u smile more read more

This is an all female employee and possibly female owner. It is clean and they have many selections on coffee. Always on stock and ready to go. Their parking lot can be crowded sometime(good for business). As long as they have my dollar coffee, I will still be around. Thanks for participating. read more

If I could give negative stars I would. I came to his store because I am a field worker whom prepares my meals and eat it at work and usually I depend on 7/11 to use the microwave and normally I would make a purchase. The middle eastern guy by the name of Paul didn't not give me his last name of course he was the store owner denied me the opportunity to heat my food. I had another altercation regarding the same issue in rancho Bernardo area, again middle eastern store owner or manager, so they get a bad review for not being of convenience to the customer although they hold the title of a convenience store. False advertisement to the store owner Paul with glasses I should have smacked them off your face old fart. read more

Very poor customer service. There is one mexican chic with chola eyebrows that is super rude!!!!! I don't think you need to finish college or even high school to have manners and be nice which this chic probably didn't even finish elementary. The owner is also a Mexican very older woman who doesn't have the right answer or the right attitude to treat customers. Mind you I can be a very big B but this time around I was very nice and they both treated me as if I was asking for free things. Don't go in here there's another 7-11next block. read more

I really like this place. Love getting my morning Joe here..... Staff alway nice and friendly. Always well stocked! =)

It's always pretty clean here, and do have a good selection of items. The cashiers are sometimes nice, but they could improve their customer service skills a bit. I love the flavor selection of Slurpees & iced coffees. I also like that there's a Redbox outside of this location. read more

Horrible, horrible cashier.. so I went today with my stepdad because we were getting water for ourselves and yes he was getting beer but he was asking me about the special that they had going on something about 2 for 4 bud light or Budweiser.. so yes I was with him and yes he did ask me to explain to him which one was the beer with the special. I do understand she was doing her job by asking me for my I.D because I was with him and you know what I'm pretty flattered I'm 23 and still look underage but her way of accusing me saying "I saw you, you were there with him" assuming I was underage and he was getting beer for me and her tone is what got me upset. I said don't worry I'm 23 in Spanish she said I don't appreciate it your sarcastic tone and I'm just doing my job. Yes, I get it but I was not being sarcastic, I was trying to reassure her to not worry that I'm not underage. Anyways, she has no professionalism. read more

free coffee after 6 cup purchased... been a regular here and Its much cheaper ans sometimes better than Starbucks.. :) read more

7-Eleven - Convenience Stores Near Me - National City, California

I had a very bad experience with the clerk he had awful customer service and I ask him to give me the managers name and best way to contact him and he said no I was going to pay and he denied the service he said I'm not selling anything to you I ask for his name and he said JP I'm pretty sure that is not it I usually go every Saturday morning there and I usually have very good customer service by a lady but this a** hole just made me had a very disgusting experience read more

I am a cashier at a gas station so I know how customers can be and how to provide costumer service bur the two woman who Wrk the night shift need to learn how to be friendly and make people feel welcomed . I had a horrible experience I went to buy beer which I rushed Dwn there before 2 am they had the doors locked and were unwilling to open them after convincing her while her other coworker was making rude comments to hurry than I realized I had to use the atm machine first in order to pay.. she rudely said u don't have time that shell get in trouble I said I'd be fast she said no and didn't sell me the beer but their demeanor and tone about it was rude .. I was upset but I know its the law but to my suprise when I got in my car it was 155 am five minutes left I didn't even want to argue so I left mad and definetly don't want to go back unless I really need too .. besides that situation not a hello ,how r u, sorry, or a thank u ... Worst customer service read more

Crazy cashier refused to give me a receipt, but not everyone can suck at their job as this crazy lady, I had to get back to work and left without it . Second time that i stop by and this lady is as slow as slow can be, stay clear of this place or deal with this stupid old woman working the register read more

I have to agree with the majority regarding poor customer service. I stopped to grab coffee and experienced a late 20's to early 30 ish middle eastern girl with long goldish/brownish hair. No manners whatsoever and just plain rude. With so many people saying the same thing it's gotta be a management insufficiency. In comparison to the neighborhood store in Normal Heightsn these folks really don't "Appear" to care. read more

Very very poor customer service the manager saw me standing my little did I know there was one line in two cashiers working so she waited until I got to the front of the other line staring at me and told me very rudely that there was only one line and told me to get in the back of it worst 711 I have ever been to read more

Pop in to get something to drink on a way to work it was his lady standing outside and you can tell she's homeless but she was hungry and it was cold so she asked for some cash and I told her that I didn't have any money but I will see what I can do for her on the way out and I turned around and she is inside the store and she was trying to get something to eat the lady behind the counter told her she was not welcome in 711 she said I have money I'm just hungry I want two hot dogs the cashier repeatedly told her she's not welcome in 7 11 the lady comes from the back and just screams get out get out you're not welcome in everyone in the store just turned around to see what all the commotion was about maybe they feel she shouldn't be in the store a but she had money and she was just trying to find something to eat so she walks outside and the guy standing at the counter asked for two hot dogs the cashier behind the counter asked him was he buying the hotdogs for himself or for the ladies the guy said it doesn't matter who I'm buying the hot dogs for I would just like to have two hot dogs and she was like we don't allow homeless people to be in the store or around the store if people keep feeding her she's not going to leave that pissed me off regardless if she's homeless or not she's still a person not a stray animal. I was shocked that she said I walked outside I asked if you want anything to drink and she said yes I go back inside the store to get something to drink and the lady proceeded to ask me as well I you buy this for yourself or are you buying for her just like I told her I work hard for my money and I can buy whatever I want when I want and the cashier was like people need to stop feeding her and giving her stuff cuz you never leave the store I just thought that was the most disrespectful thing that you could say to anyone or treat another human being so 7-11 you guys need to brush up on your customer service skills because that was horrible of how you treat another person. Your customer service sucks read more

The clerks do not automatically give a customer a receipt for their purchase. My receipt was asked for within ten minutes after I noticed I did not have it. I return to the store, ask for it, and am told that the register does not print past three receipts after sales my sales receipt. I was unable to obtain it, and the clerks should include it with the purchase of lottery tickets. read more