I tried a Starbucks drink here that I didn't like, so I told the guy at the counter (Jose) that I…read moredidn't like it, but I was willing to buy it and then return it. He told me that I should buy it first, and then I could return it. So I bought it and then he told me oh now you can call the company and return it. He straight up lied to me and basically told me I couldn't return the product that I'm not happy with, and I should call the Starbucks customer service if I'm not happy with it. I doubt that returns are not allowed here. Customers should be able to return something if they're not happy with it. So what's the deal here, anytime someone tries to return a product he's gonna tell them to call the company? I'm not gonna be on the phone with Starbucks for an hour just to get four dollars back. Jose should get fired for giving me disinformation.

Walked in to buy milk and their milk was all expired almost one whole week. Let's have employees…read morecheck and do their job!

I use this station only occasionally now. I used to choose this Shell frequently, but then moved on…read moreto a better-priced station a bit farther away. But I am still appreciative of this location, since it's convenient sometimes, in that it's on the way, either to work, or to home. (This is located right across from Costco.) For a station that is right in front of Costco Gas, though, you'd think the prices should be more competitive, but I often find it consistently higher than my pump of choice nowadays. So I am often baffled by that. Recently, all the credit card readers at the pumps have been upgraded to new models, presumably with better technology. But that wasn't the case. First my credit card "got stuck", and I had to fiddle with it to get it back out. Next, it didn't read my card at all. It's just stuck at "Reading card..." for the longest time, then after maybe 2-3 minutes, it informed me to pay inside with the cashier. It was raining slightly that day, so I was already a bit frustrated, and I just decided to leave all together. I don't usually like to interact with any cashier. I returned to the farther branch where I prefer to do my business usually. In the end, this is the sole reason why I gave this spot 2 stars, because I actually specifically came here since it made sense, I was nearby, despite the higher gas prices. I was willing to pay more for convenience... But then it won't even take my card! Haha! If it doesn't want my money, fine with me? Heh. (I guess it is sometimes also quite busy, and it's hard to maneuver your car during rush hours, and the overall -kinda- small lot doesn't help. They do have a Subway attached, which is convenient if you ever wanna grab a quick meal in the same trip. I haven't really used this to my advantage, however.) Will still keep this station in mind, but won't be my top choice.

DO NOT GET YOUR PROPANE HERE. I only went because it was only a few blocks away from where I live…read more This review is for that power tripping tall female assistant manager with glasses. I was simply trying to get a refill on my propane but she made it very difficult and uncomfortable for me. I was initially helped by a friendly clerk but it became very apparent she kept micromanaging him. The pump wasn't even working so she had me exchange tanks instead, which was fine. However, she suddenly decided that my tank was old and that I can only buy a new one. It was even accompanied with an incredibly infuriating "You're gonna hate me but..." I have exchanged and refilled tanks hundreds of times and never heard about this rule. I pay full price for a new tank. When I simply tried to make space in my car by moving the old tank, she immediately started yelling at me that I cannot exchange tanks. Now I'm second guessing that she might have tricked me into buying a new tank just so she can get promoted or something.

I ordered via the app for curbside pickup…read more When I arrived there, I parked in the designated curbside parking spot right outside the front doors and said that "I'm here." I waited for over 10 minutes before I finally called the store to let them know I was there. While they were looking in to my order, someone came out with a cart full. My entire store order was available. Yay! Not only were all my items available, but the store associate loaded all my sodas (I purchased quite a bit of 12 pack sodas) into my trunk. That was awesome!!! I didn't get his name but THANK YOU for that!!! It's so easy. Order online and pick up once your order is ready.

Well organized and well stocked store, the photo dept is very good and thorough and the gift card…read moresection is not huge but they do offer a variety for those last minute gifts. Employees are friendly but overworked as there is usually a line of customers at the checkout lines and perhaps one to three employees working in the entire store. The employees are very hard-workers and always provide great service. Parking is readily available and the location is great as the store is at the corner of a very busy intersection with easy access in all directions.

This is without a doubt the greatest convenience store and supermarket in the greater Los Angeles…read morearea. Every day I get out of bed, correction: I JUMP out of bed, ecstatic and driven to start my day because I know that I can enter the threshold of paws n go. I get there every morning at 7:15am so that I can eagerly await opening. At precisely 7:30am Mary walks up and unlocks the door and immediately I am greeted with a warm hug and a smile. I then attend class and work and head in for an afternoon pick me up, usually a salami, provolone, and cracker snack and a bottle of kombucha. I then go about my daily duties and try to make sure my schedule is clear at 12:40am so that I can step foot in this sanctuary one more time before I rest my head. I spend 20 minutes meditating in there before I go home, go to sleep, and do It all over again. To say I live for paws n go is an understatement. The only complaint I have is regarding the worker Eri. Constantly I feel persecuted by her hateful words, her grimacing expressions, and her offensive music that she insists on blasting throughout the store. I feel belittled, agitated, and all around bullied whenever she is on duty. Please, Mary, I'm begging you. If you want paws n go to be a refuge for the weary and a home for the weak like I know It has the capacity to be, take some corrective action with the worker Eri. Thank you for your time.

This store is always there for me. Any time of the day during 7:30 am- 1:00 am during the week it's…read morealways there for me. Rain or shine it's got me. Since I've been in Azusa no other store can compare. The selection is amazing. One of my professors told me that he grades papers by judging what we choose to not talk about rather than what we do talk about. The same principle applies here. You can tell that the Paws and Go staff put a lot of thought into it by looking at what they don't stock. All in all it's a great place that provides comfort for me when I need it most.

They had charged me higher pricing than what was advertised on the shelves. I had only noticed…read moreafter paying already.

This 7-11 has the best beer selection and that's all I have to say drive safe everyoneread more

I would give 0 stars if I could fuel is contaminated with water. I received a check engine light…read moreafter about 50 miles since pumped (about 30 mins driving) I usually pump shell and I came to pump due to low prices and my check engine came on. talking to corporate. not recommended.

if I could give -0 stars I would I went in tonight and before I even proceeded to get some cheese…read morefor my chips I asked the cashier if it's okay to just buy the cheese as I already bought my own bag of chips from somewhere else he said yes that's fine . I get the cheese and I didn't realize until I got in my car on the way home because I was busy trying to get cash back for the homeless man outside but he scanned the bag of chips I already bought and charged me 3.25 for CHEESE . i told him twice it wa any own bag and he said okay and still scammed me over cheese lol i tried calling the store and they kept declining the call and then turned the phone off . i know it's only $3 but theres no way he should've scammed me for cheese .... not to include they wouldn't let me use my ebt which i get it some stores don't but that means I spent $3 out of my pocket for cheese because these people think they can get over on people . *********ANOTHER THING*** when I was walking out I gave the homeless man outside my change and my jacket and the cashier followed me and was staring at me through the window like inwasnt allowed to give a man in he rain a jacket ? I feel that once I told him in the store I wanted cash back for the man outside he retaliated by scamming me . if you were there you would see how strange the cashier was and shady . tried calling corporate but their number doesn't work either. so I will be showing up tomorrow and speaking to a manager because how petty is that and just flat out weird and wrong and distasteful

It's 10/23/2020 , I just purchased chips that are best by 05/27/2020... how ? Stop selling expired…read moreproduct

This is not a safe location for women. Man outside the store harassed me when going in to store…read more Going out of the store same man held doors so I couldn't open the doors. I looked at the store clerk who just looked at the situation and did nothing. When the man finally opened the door he blew smoke in my face and just started to laugh. Did not feel safe here at all!

If you are in need of essentials this is the last shop before heading up to the canyon. I dropped…read morein to buy a soda which was nice and cold plus some Lottery tickets. The store has a good selection of all the snacks and many drinks that you have a craving for.

Terrible customer service. I went to get a cold drink on a 100 degree day and his cooler had the…read moredrinks almost warm. I told him the cooler wasn't working and if I can get a cup of ice. He said "you don't have to buy the drink if you don't want to" in a very rude manner. Then proceeded to tell me the cup of ice was $1. No problem I pay the drink and mention he can use different words and tone of voice and proceeded to argue and have a bad attitude. I recommend stopping and A-Z before heading up to the canyons!

I have been going to this store since 2004. For a few years though I chose not to and I started…read moregoing to the store in Azusa instead because one of the workers was very rude to me. However, the store in Azusa closed so I had no choice but to go back to this store. Amanda, the supervisor, I believe has always been helpful and pleasant but the rest, especially the cashier in the front, a young female lacks good customer service skills. She was unfriendly and I did not feel valued as a customer. I miss the store in Azusa, the staff was nice, friendly, and helpful.

This location is often very disorganized and I find it hard to quickly run in to find the items I…read moreneed. I've visited this location on different days and different times, but they always seem to have carts blocking the aisles and bins of merchandise on the ground, but I can never find anybody to help me. This is a particularly acute problem now that everything one might actually purchase is locked away to prevent theft. The only time I can ever find somebody is when the staff want to close early and try to prevent you from entering for an urgent item. (Thankfully, they only stopped letting people in after they noticed me enter roughly 20 minutes before closing...) It's usually faster to drive further to another store. Don't waste your time or money here if you have other options.

I have been getting my scripts filled here for along time now. Service has gone downhill! Today…read morewaited in the drive thru line and when I Rang the bell was rudely told "it'll be a minute" That "minute" turned to over 15 of them! The lady with the head covering was beyond rude! I know I am asked for date of birth and address to verify me by this time it was more of demand then a question of verification. Once the script was located she tossed it in the drawer never verified I wanted to use the card on file, no thank you, not even an acknowledgment of the wait. Was she having a bad day and taking it out on me? If other pharmacies in the area had not closed I would take my business elsewhere but I am sadly stuck! This location is absolutely atrocious!

Waited for good amount of time at drive through and it came out person at drive through was helping…read morelong line of people out side and long line of people inside , it is just crazy... and customers have to suffer for this height of mismanagement