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Shell

2.0 (11 reviews)

Services - Shell

Auto maintenance

Auto repairs

Auto engine repair

1 More Service

Routine automotive maintenance

Shell Photos

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5 years ago

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ampm

ampm

(20 reviews)

I gotta say, this location keeps their soda machines running well, but that's about it. Whoever is…read morerunning this location is greedy and hires the worst employees. I've been a regular at this location for the last few years and I've finally had enough of their God awful customer service. First off, this is the only location that I've been to that charges you taxes on any free items you earn on the app. If it's FREE, why charge taxes? I came in with my lady the other day to redeem my free drink and the lady wanted 11 cents. When I asked her why, she just had an attitude and rudely said, "Because that's how it is and that's how it comes up." Couldn't even explain to me what was the charge until another one of her colleagues stepped in and said that the charge was for the tax. But funny thing is her colleague only stepped in when I told the lady not be rude. I know it's just 11 cents, but I wasn't carrying any change as I expected my medium fountain drink to be free. All I had was my card but they charged me a fee too use my card, so I guess my FREE drink is no longer free. The hispanic lady wearing glasses was unnecessarily rude. Other times I go in the evening and the other lady with the white make-up can't even bother to acknowledge her customers walking in, and she is always talking on her cell phone. When it's time to ring up my items, these ladies act like they are doing you the grand favor of taking your money, almost feels like the customers are inconveniencing them for showing up and doing business with them. The other two guys working there in the mornings are a bit nicer but it's a shame that they run their business like this. Another time I went for two free large fountain drinks, they scanned my app, charged me $4, and since I'm a regular, I didn't think about it until I was already on the road. I looked at my receipt and they had charged me for a X-large instead of large, so I didn't get the discount from the app, and ended up paying full price for two XL drink when all I had was two large drinks. I was mad but didn't think it was worth my time to go back. These cashiers couldn't even take the time to read the size on the cup, or maybe they did and just wanted to upcharge me to make more money out of me. With that said, I won't be coming back to this location. They are crooks and have such miserble employees that lack basic cutomer service skills. I will be taking my business elsewhere.

The Sassy Boy Cashier Jesse is the rudest person ever! very unprofessional. I was denied service…read morebecause i didn't greet the cashier!

Shell - autorepair - Updated May 2026

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