On my recent visit, I ordered a small-sized coffee with extra ice. However, the beverage was placed…read morein a medium-sized cup and filled only partially, leaving a noticeable portion of the cup empty. This experience was particularly disappointing, as it did not reflect the quality or value I expected. Additionally, I have noticed a pattern of inconsistency during multiple visits. Each time I come to this location, the drink sizes and preparation vary significantly. This lack of standardization suggests poor management oversight and a need for improved staff training. When I politely requested that my cup be filled more--whether with milk or additional ice--my request was declined stating it was the baristas job to fill it and not there's I even asked if it could be made over so it could be filled even if it was in a small size cup and my request was STILL declined . It is frustrating as a customer to receive a partially filled cup, especially when a simple adjustment could have resolved the issue. No customer should feel shorted on a purchase especially when gas prices are sky rocketed and the way the economy is , at this point I rather make my coffee at home since i can't even get proper customer service spending my hard earned money ! Due to these repeated experiences, I find the service unprofessional and disappointing. As a result, I have decided not to return to this location. I have also shared my experience with others and will continue to advise against visiting based on the lack of consistency and customer care. I hope this feedback is taken seriously and used to improve service standards moving forward. Managers name : River

I stopped by on Monday after hearing such great things about the chain. Fortunately, my experience…read morelived up to the expectations. I pulled into one of the two ordering lanes, and was greeted right away with an iPad. I was between the Blondie and Cinnamon Roll and was directed to the Blondie as a first-timer. Such a good choice! I ordered the medium iced and it was so, so good. All the folks working were super friendly and kind, and the price was reasonable. I wish there was a 7Brew location closer to me in the Near West End. I'd be there all the time!

Friendly people, fantastic vibes, a killer chai and great pastries…read more What more could you need?

Nice place on Church Hill that roast their coffee beans in house…read more Tried the Church Hill coffee and it was pretty good. Nice service at the counter and clean dining room and restroom. I would come back if in the area.

Banoffee cruffin was divine! Pistachio chocolate…read morecroissant not so much. Weird texture and not light and flaky. White chocolate and espresso, glazed gingerbread scone was just OK. Had a lot of burnt tasting edges. Service was lovely. Apologies I have no pictures!!

I really want to love this place still, but I just can't. Took my mom to get coffee and a pastry on…read moreMother's Day. Even at 8:30am, the selection is inconsistent and sparse. We got a pain suisse and two coffees. She was shocked by the high prices. I'm fine with that when the experience matches. Sadly, neither of us liked our coffees at all and literally threw them out after a few sips. They only had Stevia (vs Splenda, Equal or others), which may be what skewed the flavor for me. The pasty was good, nice and flaky. I find the staff to not be overly friendly. They had a steady line, so clearly a lot of people love this place and I have had some stellar desserts. But if I can't get a good cup of coffee, sit in a cute area (they have no inside space), I will choose another spot.

Coffee is still great but now there's a book shop inside,too. River's Edge moved down a couple…read morestore fronts into a cozier setting. Adding books gives it more of a city-neighborhood coffee shop vibe. I tried the Chocolate Valencia. The combination of chocolate and orange is one of my favorite winter flavors. Staff is always polite and efficient.

the service here is always kind and accommodating! I love how close it is and that there is a…read morecoffee scene growing in Mechanicsville! I do notice that the syrups are not make in house which isn't my favorite, but the drinks are sweet and yummy! The space is great to meet people and there's even a corner for kids to play.

My first coffee shop visit in Virginia as a Californian. Service was fast and employees were so…read morekind. Menu is big with lots of options and customizations available. Plenty of seating inside, restrooms were clean , all around a great coffee shop I'd visit again. I ordered their Banana Bread latte with oatmilk and it truly did taste pastry-like. Banana forward flavor with some cinnamon and maybe nutmeg? It was really delicious and their cold foam is thick which is always a plus for me as I don't prefer the runnier kind. Definitely recommend

Cute restaurant! Would've gotten the lox bagel but they were sold out…read more Super efficient service despite it being packed. I got the chicken cheddar apple sandwich, with a side salad. I liked the sandwich and I typically am picky about the texture of sliced cheese on sandwiches. Only reason this review gets 4 stars is because the side salad was 10 pieces of arugula and two slices of cucumber. Felt more like a garnish than a side. I also got a 20 oz brown sugar iced latte with whole milk.

Stopped by for a late lunch…read more We ordered the caprese and principal cafeeney smoothie. I had gotten this smoothie a few years back and was excited to try it again. The service was pretty quick ~10 minutes and the staff was very friendly. Both were yummy. The ingredients tasted fresh and portions were large. The smoothie was very decadent with the peanut butter and chocolate/coffee flavors, a nice treat! The location has good street parking nearby. The store is clean and bright with a lot of natural light. We enjoyed our food at the rooftop patio, but there is plenty of seating on the first floor with outlets for those looking for a spot to wfh.

I love this place so much!! The PB&J Time açaí bowl is my favorite. It has their house base,…read moregranola, peanut butter, and strawberries, and is absolutely delicious! It's also a great place to study or do work if you are close to VCU campus.

We loved our Sunday coffee stop at Roastology!…read more Trying both the lavender & vanilla bean iced lattes, my boyfriend & I loved our drinks. The vanilla was especially great, with an awesome depth & not too much sweetness. We both remarked on how bright & relaxing the space was, too! Definitely a coffee shop that would be conducive to that WFH vibe.

. Pretty disappointed to stumble into Roastology with an empty belly while visiting RVA only to…read morefind out they don't actually serve food. Yelp definitely indicates otherwise, and the photos of menus with vegan options had me so hyped to pop in for a fat drip coffee and avocado toast. Sadly, not the case. The coffee was pretty good, but the three pastry offerings left me leaving both upset and hungry. Nothing gluten-free either. Honestly, I felt a little catfished. That aside, it's a cool spot if you're just looking for a caffeine boost. Their Bali blends are solid, the space has a good vibe, and I guess this part of RVA can always use another good coffee joint. Just don't show up hungry based on the Yelp photos like I did. Mid experience overall.

Literally your next favorite go-to in Churchill. This beautiful historical Black neighborhood…read more(Chimborazo) is a beacon for small Black-owned businesses and I love that BeetBox is just that, providing good vibes, good food, and good service consistently. 10s across the board bc the real flex?? The food here is so good for you, too! The recipes are top tier so you can count on everyone finding something they like. Take a selfie on the wall. Grab an avocado toast, a hulk smash, a fly new shirt, and the tastiest vegan cookie on the block... and chill for 10 minutes on those cute patio chairs out front. So excited that we had to location to choose from - both, with that same chic vibe!

I went to Beet Box with my 4 yer old today and ordered a drink and food. My 4 year old had to use…read morethe bathroom and said it was an emergency, and I was told they dont have a bathroom for customers. I said hey it's for my daughter it's an emergency and was told to try another place. I understand not being able to use a bathroom at a To go establishment but this place had indoor seating. So obvious as a Customer I wouldn't be able to wash my hands if I was dining in. It seems that health code policy would be against this.