As we drove by a home in which my children's teacher had once lived, we saw auction signs and without thinking or reading signage details, I quickly stopped the car and briskly walked to the door, opened and spoke a hello. A man whom I would learn his name in the next day or two, sternly and in a very sharp tone told me he saw me walk right past the 2 signs stating the sale started the next day and basically get out. OK, I'm used to friendly people and he might have reprimanded me in a kinder tone. (I'm 75).
I explained that in my excitement I did not read the details. Of course I left and returned the next day with 50 people in line in front of me. In the meantime, I had alerted my grown children of the 458 ish photos on line for them to pick a few memory items from their very favorite teacher ever. When it was my turn to purchase a few items, "Mike" was the only person who worked at the checkout table added up my 6 items coming to $113.00. I paid via credit card and left assuming he was correct. When I got home I went over my finds and final cost was off by $8 in his favor. Not a huge deal but went back the next day to see if I could go back in with an $8 credit? Mike said he had no memory of my purchase ( I showed him my photos of my purchases) and since my paper receipt was not itemized, he basically verbally spanked me again, stating phew it's only $8. You would think as a
business owner he would trust the customer. More than anything, it was his tone, flip attitude, and curt responses. With that said, his staff was professional and very friendly. My feeling to post this came about as I also was in line for over 2 hours with the teacher's family who became aware there was an old family photo inside that they had missed when they went in pre sale. They asked Mike if they could reserve and purchase before anyone bought it, he told them they had to wait their turn and it was $75. read more