Spent over 1 1/2 hours on the lot looking at trailers and could not get a sales person to…read moreacknowledge my wife and I. Went in to the parts department and they were too busy to help. Later when I called their parts department they quoted me $75 for a generic toilet valve. I bought the same one on Amazon for $9

Good customer service in person and by phone. They confirmed the part needed was in stock…read more Unfortunately they couldn't get us in for service until Monday (5 day wait) so we tried an unsuccessful DIY. Good news is the part was cheaper than Amazon which was a 4-day wait for delivery to Elko, NV.

Intermittent AC fan and oil leak near oil filler area. The…read moreowner could not remember me visiting the day before, forgot that we discussed the problems, forgot that I told him I was from out of state and I needed this looked at before I headed home. The owner, John, told me to bring the vehicle on Thursday morning at 8:00 am and to leave it and they would work it in. When I called to say that I would be dropping the vehicle at 8 but would need to be dropped off nearby, he could not remember anything from my visit and said that his first appointment was the following Tuesday. He forgot that I was not from Elko and that I would not be in Elko on Tuesday.

Fantastic work and customer service! It's good to know there is a good automotive repair shop right…read morehere in Elko. Thank you.

Went in for transmission issues. Prompt friendly professional and reasonably priced. Highly…read morerecommend and will go back.

We were on are way to Yellowstone. We had a problem with the truck stalling when coming to a stop…read more They diagnosed the problem and got us on way. It was only the second day of a twenty five day. We had no other problems the rest of the trip. Thank you

the team here was awesome stayed late on Saturday to finish the job gave us rides back and forth…read moreto hotel can't recommend them enough a little more than price quoted but was worth it thank you

They were upfront & honest about the time frame which was a few months wait to get our vehicle…read morerepaired, but also told us by leaving it there, they would most likely be able to work it in sooner, so we did decide to leave it there and they definitely got it in and out earlier than what we were first told. Their work is great, communication by the office manager was great as well. Our truck was clean and ready for pick up when we were told it would be. We had a deductible we had to pay , but we were not charged a penny more. Thanks for a job well done!

Took my Ford truck to Collision Auto Body for some rear end damage and they did a SUPERB job!!…read moreFriendly, prompt, and fair. Good Job Collision Auto Body!, Good Job. Gerry Pennington

They work with you to get your vehicle back up and running. The friendly service is better than you…read morecan get at most every where else. Thank You

Was having issues with my bmw and was recommended this business from H and H auto. Contacted him…read moreand was assured he could have my car fixed. A month and $3000 dollars later my car is in worse shape than ever. After reaching out again he told me he would come by and check it out. Never heard from him again. So now I am out $3000 and have no idea what this guy has done to my car. Save your money people and take it to a professional.

My husband and I are moving out of state and we needed to get our brakes and rotors changed before…read morethe long drive. We called around to many shops and no one could get us in till the middle of October. I saw lots of posts about TABS so we thought we'd give them a call. Let me just say WOW these guys are awesome! They went above and beyond and stayed under what they quoted us! I highly recommend TABS! I wish we would have found them sooner!

The best my coworkers and I (NevadaDOT) have found in Elko,NV for alignments. They still need to do…read morea more accurate alignment as the toe of the alignments are pointed out, instead of straight or slightly inward for the highest quality alignment. But they are the best so far in Elko, NV.

Update: The owner reached out to me after looking into what happened. He has offered to make it…read moreright and the truck is currently back in their shop actually being repaired now. While mistakes happen, a good owner that will correct the mistakes is priceless! THAT is good business! As a current deisel owner, having a local repair shop that can be trusted for any future needs is immensely valuable to me. I will update further after I get the truck back. I am thrilled to have a running truck soon! Thank you, Jeremy! In my opinion, Neff's services were costly, inaccurate and took to long. I bought a 2018 Ram 1500 Big Horn EcoDiesel with a 30-day warranty in Las Vegas and drove it home to Elko. The truck started to experience coolant loss and overheating during the drive home, showing the tell-tell signs of a cracked EGR Cooler as there was zero visible leaks. The dealership directed me to take the truck to Neff's instead of trying to get the truck back to Las Vegas. About a week later, Neff's submitted a repair order to the dealership for a coolant system flush and heater core back flush which the dealership paid Neff's to be completed. This along with a license plate light install came to $1,360. Unfortunately, I was left out of these "repair" details. The next day after picking up the truck, thinking it was repaired, it was still experiencing the same coolant loss and I took the truck back into Neff's that day. It took Neff's over 2 more additional weeks to diagnosis the EGR Cooler failure bringing us to the very end of the 30-day warranty. Since the dealership had already paid Neff's for a "repair" the dealership is no longer willing to cover any further repairs. While most of my dilemma is from the dealership not honoring their warranty, Neff's significantly added to the dilemma by initially misdiagnosing the issue (Neff's tech admitted that verbally over the phone to me) and taking so long to correctly diagnosis the issue. The quote from Neff's for EGR Cooler replacement is also about $1,000 more than Elko Motors (the Ram Dealership) quoted. Thought that might be valuable information as well. Perhaps, if Neff's had accurately diagnosed the EGR Cooler failure initially and in less time than 3 weeks, my unfortunate circumstance might have had a better outcome. What makes me most upset is how common and known the EGR Cooler issue is with this specific truck and how long it took Neff's to diagnose it. Oh yeah, Neff's also tried to charge me for a second diagnostic charge when I picked up the truck.

Personally, I wouldn't waste my time here especially with their prices. Ruby mountain injection was…read moreable to do my truck for WAY less than what they wanted. So I recommend not even bothering with Neffs.