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    559 D Fresh

    5.0 (1 review)
    Open • Open 24 hours

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    1 year ago

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    Enzo's Table - Inside

    Enzo's Table

    3.8(85 reviews)
    8.4 mi
    •$$

    Although on the other side of town from where I live, Enzo's offers a lovely spot for lunch with…read morefriends. Small menu. Order at the counter. Service is excellent. Food is delivered a bit haphazardly, but it gets there. Enjoy the conversation. My only disappointment was the espresso. Perhaps made with flavored coffee? Still good, though. An eggplant sandwich made a good main course for my lunch. In early autumn, eating outdoors is perfect.

    I'm currently at Enzo's Table and ordered an almond croissant specifically warmed. When it was…read moreserved, it was completely cold--not lukewarm, but cold to the touch. I took one bite, realized it hadn't been warmed, and politely asked if they could warm it for me. The staff member told me that, for health and safety reasons, they could not reheat it after I had taken a bite. I completely understand and respect that policy. However, in that case, I asked that they simply provide a new croissant, warm it, and give me what I originally ordered and paid for. Instead of correcting the order, the employee became argumentative, refused to replace or properly warm the croissant, and repeatedly insisted that it had already been warmed. Since it was quite obviously cold, I opened the croissant and told her that I wasn't going to eat it and she was welcome to feel it herself to verify that it was cold. She declined. I then asked for her name so I could address the situation with management. She refused to provide it. Because she would not identify herself, I informed her that I was going to take a photo so management could identify the employee involved and address the interaction appropriately. The issue isn't simply a cold croissant. Mistakes happen, and I would have been perfectly satisfied if the order had simply been corrected. My concern is the refusal to provide what I ordered, followed by arguing with me about whether the pastry was warm and then refusing to identify herself when I asked to speak with management. I hope management can address this and provide additional customer-service training so that a very minor and easily corrected issue doesn't escalate unnecessarily in the future. Shout out to Ginger for noticing the issue and going above and beyond and making it right!

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    559 D Fresh - popcorn - Updated October 2026

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