I had a Groupon voucher with this hairdresser and I am HUGELY disappointed with my end result. To start with I had emailed my preferred dates to them before Christmas, and never receieved a response. I eventually had to go down to the place myself to book an appointment. They were friendly, and quick to book an appointment for that very weekend (Though I noticed hardly anyone was even booked in to begin with.) and their excuse for not replying to my preferred dates was that they didn't check emails..
I was booked in with a redhead called Kate (whom I'd read about before from other reviews and this made me nervous) she was friendly and polite, however, as soon as I showed her a picture of the short style I wanted, she began to make excuses and ended up convincing me to have it cut only to shoulder length. I told her I wanted a drastic change of style as this was my first visit to a proper hairdressers. All she did was give my hair a trim (very badly) and cut it in the exact style it was already in. She claimed she had given my layers, however I have yet to find them. She has completely butchered my hair, and I am only thankful that I didn't persist and have her cut my hair in the short style I originally wanted, so I can at least now go to a PROFESSIONAL and have them cut my hair properly! I absolutely DO NOT recommend 53AM, they are unprofessional, and seem to be unqualified as hairdressers aswell! read more