Fyi, this negative review is based on a bad customer service experience and not on a bad haircut. I was visiting London and desperately needed a haircut. I found Headmasters through yelp and they looked to have good reviews. I didn't need anything fancy, so I was OK with having anyone at a decent salon cut my hair. I arrived right when they opened on a Sunday in hopes that no one booked an appointment first thing in the morning. When I arrived, I asked the young man working there if they accepted walk-ins - yes; is anyone available now? - no; Ok, is there any availability later today? - maybe; Do you know around what time maybe? - 3pm, but I'm not sure; Alright, should I just come back after 3 or can I book something now? - I don't know, they'll probably be all booked by then. At this point I just walked away, they obviously didn't want my business. I understand I'm a walk-in so can't get preferential treatment over their customers with an appointment, and I get that I have no idea of how busy they are. But he already told me there might be an opening after a certain time and didn't bother to check who was free, thus not allowing my any services. This is at 9am, he literally just opened the doors to the shop, and no other customers were there. If you're fully booked, just say you're fully booked. I can understand that. Again, I can't attest to how they do hair as I wasn't even given the opportunity to even get my foot through the door. One star for the bad service by the front desk. I know this doesn't change much for their regular customers, but hopefully new customers can bring their business some where they are wanted. read more

Today I discovered what happens when you get a 20 quid hairstyle. A beautiful man, who may or may not know what he is doing, shears off all your hair. Headmasters do a £20 stand by appointment service, just ring an hour before you want it done and they try to fit you in. They do warn that you don't get to pick your stylist. They don't warn that you might get a jaw droppingly gorgeous blonde with epic biceps that looks like he belongs on a catwalk or a surfboard. So laid back, he was sitting across the street in a doorway having a fag while I was getting my hair washed. I was a little bemused and terrified through the whole experience. I was never entirely sure that he hadn't spent his career to this date in a poodle parlour. He ruffled my hair a lot, excessively so, it was quite funny actually. He spent an awful long time gazing at me, sniping away and staring at me. No-one this good looking has ever looked at me this intensely. He cut and cut and cut, then got out a razor. No one has ever used a razor on my hair in my entire life! This haircut is precise! F#@k it's short! I'm not sure how he ever thinks I will style it. Seriously he might be the worst hairdresser in the world or the best, am too dazzled to decide. Headmasters lose a star because he ghd'd my hair instead of blow drying it straight, which is the laziest thing to do. A good hairdresses can dry it poker straight. The staff are all young and fun and friendly, you will get a great cut here. read more

I've grown tired of getting my hair cut at Taylor Taylor, what with all the booking weeks in advance, always feeling a little bit out of place, and begrudging the fact that even though I've been provided with a free cocktail I can't exactly drink it while the stylist is meticulously razor-cutting my hair. And there's nothing I hate more than wasting perfectly good booze. So I neglected to get my hair cut for about 5 months. I know, I'm slovenly. When I was in Soho on Saturday after trying and failing to buy some new pants from M&S, I decided I'd finally visit the mythical Headmasters that everyone seems to love (which is just around the corner), despite it being a chain on hair salons. I didn't pay £25 for a stand-by appointment like everyone else seems to do on Yelp - which is probably why everyone loves it so much. No, I paid £44. But I did walk in Saturday afternoon and asked if I could get a walk-in appointment, which was accommodated within the hour. My senior stylist, Luke, listened to what I wanted (a messy look that I can shove inside of a helmet and just get generally sweaty without having to worry about it) and delivered. He didn't chat to me throughout the haircut, which is excellent, because I'm a miserable person and therefore hate the requisite small talk of salon visits. He blew my hair out with a paddle brush, achieving a level of volume that can only be described as "lion mane", which was perfect for me. And then finished up the style by cutting in all the layers and straightening out my fringe, which I had previously destroyed in an at-home fringe-cutting disaster. As I was leaving, Luke told me that my hair was his most exciting cut of the day and asked if I'd ever thought of going asymmetrical. Appealing to my ego and showing interest in doing something cool to my hair in the future will always win me over. Plus, while it wasn't £25, it's still £12 cheaper than my previous hair cuts and every bit as good. read more

Thanks for the best customer experience I've ever had! I found Headmasters by looking for the haircutters with the best ratings on Yelp in my area while on vacation in London. Headmasters stood out, and I went there the next day. George cut my hair. From the first moment I was sure he knew what he was doing. He made my hair just the way I wanted it. And it was a great experience, topped with orange juice and biscuits. Perfect! But when showing my new haircut to my family they discovered some dirt on the back of my shoulder. It turned out that this was hair color, which is not so easy to get off. I went back to Headmasters and showed it to George. He was really upset, and after trying to find out where it could come from, he used a couple of products trying to get it off. He was genuinely upset and promised that he would make the shirt as good as new. - Come back with your shirt tomorrow, we'll fix it, he said. The next day I stopped by with with my shirt, and he once again said that he was so sorry and promised me that he'll sort it out. So on my last day in London I visited Headmasters for my fourth time. When I came there George ran to get my shirt, and I was asked if I wanted tea, coffee or something else to drink. A few minutes later George came back with my shirt, wrapped in plastic. He showed me that you still could barely glimpse something, but I said it was more than good enough. As an apology I got a free box of paste. How George and Headmasters handled this tricky situation is a perfect example. A perfect example on how you can turn something negative into the best customer experience. Thanks! I'm going to cut my hair at Headmasters again. No doubt. read more

The time had come for me to get a haircut, something I had been avoiding for a long time. But as the days, weeks, hell even months, passed and I began to look more like Cousin It, I decided that something had to be done and done asap! Haircuts, for me, have often been a traumatic experience, whether because of the extortionate prices in London or having a bad haircut, or more often that not experiencing both. So, like any bonafide Yelper in distress I hopped on here for a bit of advice. After hunting and coming across the great reviews for Headmasters it all sounded a bit too good to be true... but I can confirm: It really is this amazing! Hallelujah! I called as soon as they opened (9.30am) on Tuesday morning asking if they had any "standby appointments" and I was booked in for 11.15am that morning. So, after pegging it down to Soho (with the standby's you have to be prepared to go at the drop of a hat) I was met by Carol, one of the most friendly and professional hairdressers I've ever come across. She really listened to what I wanted and even sat next to me whilst we discussed every last detail. Non of that "yeah, yeah, um yeah" I'm-not-really-listening hairdresser attitude. And as for the haircut, well my classic style turned out fab, but by the look of her short bleached bob I imagine she can rustle up any of the snazzier, hot looks of the moment. Plus, she took the time to blow dry it with a round brush, a true hairdressing skill, and to my relief there were no GHD's in sight. Phew! Now for the best bit, de de de derrrrrr... it was indeed only £20! The best haircut I've had in a long, long, long time, maybe ever, and definitely the cheapest. The great thing is, you can keep ringing for "stand-by's" for future appointments as long as you don't mind who you get. And last but not least, fringe trims are free in between cuts, just pop into any Headmasters and they'll sort it. I washed and blow dried it myself for the first time today... something funky's going on back there... holy smoke... I have great hair! Thank you, thank you, thank you Carol! read more

After a lot of research, I decided my first proper cut in over 2 years was going to be done here. At the standby price (£25). I walked in around 6pm on a Thursday and was told they didn't have any standby appointments but to try again. The front desk guy was super nice and helpful and gave me a card with their number and said to feel free to call and ask for standby openings. I tried again the same time the next day and got the only standby left, at 8:15pm with Holly. We killed about an hour and a half in the Soho area but then returned around 7:50pm because it was raining and we were bored. The same front desk guy was (again) very welcoming and friendly and sat me down in a hairdresser's chair, told me Holly was going to finish her current customer and then come over and chat with me and then we'd go for a shampoo. I was offered tea/coffee (along with my husband). He brought over magazines for both of us. The 25 minutes flew by. When Holly finished she did exactly as described. She came over, talked with me about what I wanted, advised me on what would be better, was very friendly and very professional and had great comments and suggestions. After that short talk the process began. I LOVE this place! I LOVED this experience! I LOVED Holly! I LOVED the front desk guy! I LOVE my haircut! I bought the hair mask for £5. Plus tip, the whole amazing experience only cost £34.99. Yes, I tipped. She deserved more but I can't afford more so she got a tip and this review because she's amazing. read more

Truly awful service. I arrived 8 mins late as I had gotten lost finding the place and they wouldn't take me in. There was nothing in her appointment booking that said that there was a period beyond which they couldn't take a customer. I would imagine 10-15 mins would be reasonable. In any event, I didn't want to argue and asked for a refund. I had paid in advance in good faith. They said to request from Treatwell, the booking platform they use. But Treatwell says to request from salon. It's dishonest. read more

After deciding my hair was in shocking condition I decided to do some research on where I can get a decent hair cut in London w/o breaking the bank. I saw that Headmaster do a deal on standby appointments. However, when I phoned up to find out more the lady told me that if I became a VIP member I'd receive a 25% discount taking the cut down to £30 and giving me a specific time where I wouldn't have to wait. Being a "VIP" is free of charge and you get 25% off services (I think) so I decided to go for that. I'm always weary of deals, because sometimes staff can be snobby about them and rush through the service, however had I gone for an offer here, I think they would still take as much time over my hair had I been paying full price. The stylist I had was Charleigh and she was fantastic. She seemed to really care about my hair and how to improve it, which is important to me. And there was little of the small talk because you could tell she was concentrating on what she was doing. After offering me a drink, she sat down with me and we talked though the condition of my hair and how I like it. I think this consultation at the start is so important because it can be rushed through in other salons, leaving you with a haircut you're not sure you asked for. This way I got to say exactly how I like it and what I want done. Afterwards I had the shampoo-massage experience which was nice and then she got down to the cutting. I was surprised at how quick she was but I don't feel as though the service was compromised as a result, it's more just that she's clearly confident and good at what she does. I left feeling both happier about my hair and that it was in a better condition. Unfortunately I couldn't afford a tip and so, like others, thought I would write this review instead! Overall, I was very pleased with the experience and think I may have finally found a salon in London that can be my regular. Of course, you never truly know how a cut has turned out until a little while after, but I thought the service was great and Charleigh was fantastic. Recommended! read more

I did it. I finally took the plunge. I chopped off my security-blanket long hair, which is something I've been contemplating for years. There are very few places I would have let talk me into something like that, but Headmasters is one. And I am so very glad I did. I went in for a lunchtime stand-by appointment (which has now gone up to £25, by the way). I got a sweet, talkative stylist named Amanda who sat down with me first thing to talk about what sort of cut I was planning on. I said I was just there for a little trim and she said "Ya know, I think taking off a bit of the length and maybe cutting in some long fringe would look great on your face...." I was apprehensive, but she made some no-pressure suggestions and told me to think about it while I was getting my hair washed. She handed me off to her colleague Zara (Sarra?) to get washed and combed, and we reconvened a few minutes later. I don't know what was going on with me that day, but for some reason I said, "Amanda, let's do it. Let's cut it all off." I've always been incredibly protective about my hair, so what possessed me to make this decision I do not know. I put myself in Amanda's very capable hands and ended up with a fringe and a blunt cut just below my shoulders. This is not a cut I EVER would have chosen for myself (I've never had a fringe in my entire life!), but Amanda was able to look at my face and transform me into more fun and sophisticated version of myself. It took me a few days to get used to it, but I am totally in love with my cut. One of the best things that I can say about Amanda was her awesome attitude. I'll admit it, I got a little freaked out when I realised what a huge decision I'd made. I kept asking Amanda ridiculous questions ("Will this look stupid with my glasses?" "Are you sure that a fringe won't make my face look fat?") and she was so reassuring and soothing that I gradually relaxed and let her do her thang. She checked in with me periodically to make sure I was liking the direction we were going, and I never felt pressured into doing something that I was uncertain about. I'm as pleased with Headmasters as always, and cannot recommend them highly enough. The pricing has gone up a little bit, but it is so, SO worth it to be confident in the skill of my stylist. Thanks for an awesome cut, Amanda! read more

I came here a couple weeks ago for a cut and half head highlights. The hairdresser was really sweet, but I just don't think she was very good. She cut off about 6 inches, but there seemed to be no technique at all. When I came home, it looked like she had just chopped straight across. As for the highlights the colour/tonor was fine, but she only did the T-section. (Therefore, when I part my hair from one side to another, it exposes the non-highlighted bits. Not cute.) Is it just me or does half head highlight imply that half of your head will be highlighted? Silly of me to assume that because it simply did not apply. Needless to say, not coming back. Spare yourself and find a different salon. read more

I am not a fan of this place. I have gone in there twice, both times turned out to be meh. I don't know what it is about British hair stylists, they love to leave your hair heavy and lumpy. I asked for some layers, they just cut straight flat on the bottom with no blending or texturizng. I miss my stylists in Carlton hair in California, they had to go to training to get qualified. I feel like they do not need that certification to cut hair here. I look forward to having a new haircut in a few weeks in LA! read more

It's always daunting when you move somewhere new to find a good place for a haircut. Everything else is easy to find, but a good stylist? Irreplaceable! A friend recommended this place and told me that if you drop in without an appointment and are willing to wait, the standby price is £25. This sounded good to me so I went to check it out. When I got there, the staff was polite and I was lucky and didn't have to wait too long. When the stylish was ready, she was friendly and asked me if I wanted something to drink and we had a short discussion on what I wanted, which was nice. The haircut itself went fine, not too long and I had asked for a simple trim with layers, which is what I got. After she was done she asked me if I would have wanted it cut a little bit shorter and didn't mind when I said yes and wanted just a bit more off. What was nice is that usually when I ask for a trim, the stylist always cuts off more of my hair than I wanted, but this time it was perfect. I know that what I'm asking for is not a huge difference and is really more of a neatening than a change in hairstyle, but you'd be surprised how many times I come away from a haircut sad that my hair is too short. I am really happy that I've found a place that actually listens to what I want! I think my only critique was that she GHD'd my hair straight instead of blow drying it, which never looks as good and kills volume. I have been back another time though and they did blow dry my hair that time, which was fine. I think each branch is different though, I tried the one in Oxford st and even though it was pretty early in the day, they told me there were only appointments left with Senior stylists for £70. I told them all I needed was a trim, and that it was raining outside so any style they gave me wouldn't even last till I got home, but they didn't really care and finally set me up with a stylist who charged £50. I was leaving town the next day and didn't have time to go elsewhere so I went with it. Overall I would say it's a decent place, and I will go here until I find something better. read more

Had a blow out here this afternoon... Pros: head massage was verging on spiritual hair looks great, feels great Cons: Felt like the stylist was trying to sell me products the whole time Took over an hour read more

It's always a really big deal for me to get a hair cut. The last time I had had it professionally cut I hated it and was not really in the mood to hate my hair again. But the long, mangy split ends needed to go, so I did a little yelp research, found Headmasters, and booked an appointment with their cheapest stylist. I hate to say I don't remember her name, but she was adorable and an absolute sweetheart. she sat me down and asked what beverage i wanted and went over what I wanted with my hair, giving me advice when I asked for it. At the shampoo bowl I got a fantastic head massage that I would pay good money for. I put pretty much blind faith in her because I know nothing about hair and she clearly does, and she was always really good about asking if the length of the layers or fringe bit were good. She was super thorough and i loved the resulting bob. It was so different from my long hair and I went into the salon expecting to come out traumatized and crying, but I couldn't stop smiling. Such an amazing experience at Headmasters--I highly recommend it. read more

Yippie! Thanks to the people on Yelp, I discovered Headmasters and their standby appointment service. Since I moved to London from the US, I've been really prolonging getting my haircut as everywhere I look it's 35 pounds and up which is a heck lot more expensive than I usually pay. My hair is long and thin, so really, I just go for a trim, some long layers and to have my side swept bangs up-kept, nothing complicated and I like keeping it that way. I called Headmasters in the morning and got an appointment that day at noon, perfect! When I arrived, they greeted me warmly, asked me if I wanted anything to drink (drinks are complimentary) and then my stylist of the day sat down with me to discuss what I wanted done. Felt like she got it and we then went to shampoo my hair and give me a head massage. It always feels a little weird to me to have someone I don't know massaging a part of me even if it's just my head, but not so much so that I don't enjoy it ;) great little add in service. Next she got down to doing my hair and she did what I asked and then blew dry my hair to make sure my side swept bangs were cut enough for me when it was dry (I don't think a hairstylist has ever asked me this and I've gone to a place on 5th Ave in NYC that cost me $150!)... indeed once they were dried, I did prefer them a bit shorter, so snip snip no problem and voila! A thoroughly enjoyable experience and yes since it was a "standby appointment" it cost me only 20 quid. Only negatives I have to say is she asked me how I blow dry it and I said straight and try to add a bit of volume... she definitely heard volume when she was blow drying because when she was done with it, I felt a bit like a poodle. She did a good job and the haircut was great though, next time I'll just say straight as I learned today I don't like my hair with what I guess is REAL volume! Would be great too if you could include the tip on your card when paying, it was a bit awkward to ask her for change to be able to tip her... read more

A totally amazing experience first thing on a Saturday morning. I was able to walk in without an appointment for £30. I was lucky enough to have Sky has my hairdresser and she was completely amazing... Giving me great advice and an incredible haircut. Do not hesitate - this is a fabulous hair salon. read more

I've just moved to London for the the year and realized that everyone here has amazing hair. All the time. The last time I cut my hair was the beginning of July; 3 months later I finally look in the mirror and find out that it is a scraggly mess. I'm sure the constant rain was not doing it any favors. I needed a haircut, and I needed it immediately. Through Yelp, I discovered Headmasters' standby appointment system. Not only did this basically guarantee me an appointment the same day that I called, but it also saved me a TON of money (I'm a college student and the exchange rate is not kind) on an amazing cut. As soon as I reached the salon, I knew I was in the right place. I was treated like a princess--immediately upon arriving, a lovely receptionist greeted me, took my coat, and gave me a delicious cup of coffee exactly like I wanted it (even the coffeeshops around here don't do that!). My stylist was absolutely lovely--her name is Anna and she's brilliant and I can't wait to go back. Like the other reviewers mentioned, the stylists here LISTEN to you. I told Anna I wanted all my hair off in a pixie cut, but that I trusted her to do what was right. She sat down with me for a good 15 minutes and asked me questions, trying to figure out where I was going, and pulled out a bunch of magazines and gave me a bunch of ideas. Once we had settled on a cut, Anna gave me the best shampooing/scalp massage of my life. Seriously. Not only did Anna give me EXACTLY what I wanted for my new haircut, she showed me how to style it properly and didn't force me to buy anything I didn't want. She's full of interesting stories, just the right amount of chat vs. cut. This is the best salon I've been to hands down. Anyone who tries another salon is doing themselves a disservice. read more

So I'm going to be the black sheep here. I *hate* my haircut. No seriously, one of those cry in front of the mirror "it will never grow back!" kind of hate. I wanted something *so* simple and easy. Instead I got a wanna-be kate moss in rehab trashy look. I think it's one step away from a mullet, short blunt "side bangs" parted in the middle. I think she was trying to be trendy. Horrible. I asked for simple layers and a trim. What was she thinking?!?! She fluffed up my hair and threw some product in it and it looked alright when I left. I thought to myself, maybe I'll like it when I get home. I look like a mushroom. I'm going somewhere tomorrow to fix it. Will not be returning. Must say though, the receptionist and lady who washed my hair were very sweet. read more

So I thought I would leave a post blowdry review since we all know that we leave salons much better looking than the haircuts actually are. Again I am not disappointed! Skye had shown me a preview of how my hair would look but I have to say I like it even better than the blow dried and styled version. It looks short and stylish and chic... Just as I like it. For the first time keeping my hair down is not a hassle at all!! read more

Outstanding hair place. A beautiful person will greet you and get you seated. He or she will then offer you almost any beverage you desire. Your personal stylist will then appear and interview you. He or she will ask you about what your looking to do with your hair, give helpful options and suggestions and explain the process. You'll then have a very relaxing, pleasant hair styling experience. My stylist was Krystal. She has got an infectiously pleasant attitude and looks to die for. You can't go wrong with her. I live in LA, but I'd fly to London any time to see Krystal!! read more

I went here for a trainee cut - booked myself in after becoming immediately distressed with my messy locks while on the street outside this place. I've always wanted to go for a trainee cut - maybe it is my dangerous side trying to get out. The booking and admin system is a bit wonky - I had two different people call me to get me booked in or check my booking (each had a different time), and then a text message from their system to let me know that it was in fact at another time. I also got a voicemail so called to confirm everything, which worked eventually. Having said that, I was told it would be free by this woman. It was not - £12 - a pittance in haircutting terms - but still money that I rather need to spend on food. The young girl cutting my hair was very new. She looked scared. The bloke supervising her did not seem concerned. She was slow, of course, but precise and careful. They did not talk to me - I was very conscious that I was just the person attached to the hair - my hair was entirely theirs for the whole three hours. This wasn't easy for me, particularly when I noticed her doing it wrong near my face. But you know, that's why I was there, for people to learn. Eek. Anyway, minor niggles and a little oddness aside, they deserve three stars for the end result - a decent haircut at a great price. And it was particularly nice to see a budding hairdresser look so pleased and happy at the end of the cut - none of the snarkyness that sometimes comes with years of split end experience. read more

Well I went to Headmasters on the recommendation from a friend of mine. Really wished I hadn't. I was waiting for over 20 minutes to be seen. This isn't acceptable. By the time the stylist had finished with her client before me I was ready to leave. But I was promised an amazing cut and colour which I did not get. I left with a lob sided bob and a hideous fringe. Absolutely devastated. Two weeks later i went round the corner to Feel on Berwick Street. Had my colour redone with Amy and cut with Jenna. I really recommend going there. I FEEL amazing now and will be returning. read more

If you want anything other than box-standard, foil highlights I would NOT recommend Headmasters for colour. I had a very unfortunate experience there with my colour, leaving me with a head of unnatural looking highlights and severely damaged hair. See my full review here, including BEFORE & AFTER PICTURES: http://itssohardtofindgoodhair.blogspot.com/2011/07/headmasters-soho.html read more

Disaster at Headmasters Wimbledon Broadway - for the second time running. The first, I ended up with muddy brown hair instead of beachblonde highlights. They agreed to redo them on the spot, but my hair was left looking a little frazzled. I was lured in again by the promise of 25% off a weekday haircut. NO offer is worth the hacked off mess I left the salon with. Instead of soft 'n gentle layers to soften a blunt cut, I ended up with a hacked off fringe that extended all the way to my ears. Yes, it looked as ridiculous as it sounds. After shedding enough tears, I pinned back my hair and pretty much wore it that way for 6 weeks. Then I headed to a Soho salon for a repair (NOT Headmasters) and the staff there were gobsmacked. One side was 2 inches shorter than the other! They did a great job salvaging what they could. I still have a bit of growing to do, but don't want to cry whenever I look in a mirror. Headmasters on Wimbledon Broadway is not merely bad. It is hair- and soul-destroying. Avoid. Avoid. Avoid. I cross the street when I pass the salon. read more

Easy to find, fast and friendly service. I only needed a bang (fringe) trim, so didn't bother with an appointment on a weekday afternoon. It was no problem and I was in a chair in less than five minutes. At this time I was informed the fringe trims were free of charge. Wonderful. I've gone to similar places where this is the case, but when you show up, often they act like it's a huge pain in their ass, or rush through it. Not here. My stylist was genuinely friendly and chatted while working with purpose on my blunt, Zooey Deshanel style fringe. And he did a great job I must say. Seems like a simple trim -- straight across, thick bangs -- but it is not and I am always amazed at the ways stylists will find to fuck it up. Everyone I interacted with was friendly and smiles, not too cool to be bothered (like most salons, and most service industries in London, as a matter of fact), and the salon was clean, modern and inviting. I searched around for a while and their prices can't be beat, when it comes to places that will have staff knowledgeable on current styles. When it's time for a full hair cut I will definitely come back. read more

i think i have about one nice haircut a year. the rest of the upkeep with trims and whatnot, i tend to get it cheaply done or have a friend do it. by the end of my school exams in the middle of may, my hair had been growing for at least 5 months without a trim and while the length was growing on me, it was just generally BLAH. time for a lift! i had done a bunch of research, decided i didn't want to pay over £30 for a haircut and i wanted a GOOD one. like one that i would still admire about a month later. thank goodness for headmaster's standby appointments. called at about 11.30, got one for 1.30 that afternoon, and was promptly greeted and seated by amanda, a super-sweet stylist who did exactly what i wanted. a great haircut, low-maintenance style with not much fuss but still looks fabulous when i do take the time to blow dry it. she listened, offered suggestions and convinced me that i should grow out my fringe because it would kind of be a new look. almost a month later, i still love my hair, the fact that i can literally wash it, blow dry it quickly and leave the house looking (almost) as fab as i did coming out of that salon (because we all know that no matter how hard one tries, you really can't replicate that seemingly perfect style that your stylist initially creates). and it was £25! (for stand-by appointments only) i'll take it. they also have student discounts and coloring discounts (check the website) and i also got a bunch of 50% off vouchers for some friends. fab job, headmsters, fab job. read more

Was over from New York and had an amazing cut from Jody - she really listened to what I wanted and did a fantastic job. I couldn't be more thankful, a very satisfied customer. read more

I went here based on Yelp reviews, figuring that a budget concious girl could get her hair spruced up before the holidays. For a weekday, the place was almost completely empty. The receptionist was super friendly, offering water and something to read. The hair cut itself, with one of their senior stylists, was so so. The best part was the blow out, which survived surprisingly ok. I felt like the stylist went against what I had wanted, and didn't listen to my input. She was very nice though, and very chatty. (I'm not talkative while someone is cutting my hair, so I was happy for her to chat away) All in all, I will probably try somewhere else before going back here. But, if you need a budget haircut in London, this isn't a bad place to go. Friendly staff, decent hair cut, and decent price. read more

I went in for a Standby appointment last weekend. I was generally happy with the cut, especially for £25. The girl who cut my hair was very lovely and really listened to what I wanted. After a couple days of washing and blow-drying myself, I noticed that part of the haircut was not quite right. It really bugged me but I knew most of people probably didn't think it's noticeable. (Yes, I am a perfectionist.) I called and they booked me right way with the manager of the salon. Carol was so great and kind; she fixed my hair perfectly. I would probably give it a 5 star if I had seen her last week to begin with. read more

Love this place for haircuts! The staff are well-trained, know their stuff and are happy to listen and work with you (and your hair - no mean feat with curls like mine which can go loopy at the drop of a hat!). I get my hair done by Kieran who is a total doll and incredibly skilled; he's also very funny and always has a great book recommendation or two to share! Prices are fair for the skill and expertise employed, and the VIP card saves a lovely 25% off appointments at certain times. Great deals available too at different times of the year, it's well worth signing up for the mailing list. read more

My hair was driving me crazy while in London last week, and I decided to just find a place there rather than waiting until I got back to San Francisco. Headmasters took me right away, and they did a great job with my hair! I have curly hair so it's tricky to cut and I'm usually semi-unsatisfied with the result when I go to new people. I was so happy with my cut, though, and the whole experience was great! I'll definitely be back next time I'm in London! read more

I have been growing my hair out of a super short cut for what seems like an eternity now. It was getting to serious mullet stage so at risk of hacking all of my hair off with some kitchen scissors I decided to try Headmasters as they are close to my work. I was pretty nervous as the last thing I wanted was to leave looking like I had short hair. I was booked in with Bella who was welcoming and made me feel at ease. She consulted me thoroughly about what I was looking to achieve and gave me a fantastic cut. I returned the following day to have some highlights done with Holly and was super pleased with this too. I'll definitely return- the fact they are open til 9pm is also a huge benefit. I think my cut was £57 and my colour was £90, however I could have done a package if I'd been more savvy. read more

My experience with Headmasters in Soho, was extremely bad. I read a lot of good reviews so decided to give it a go and got a stand by appointment. They took only 5 minutes to actually cut your hair. I meant literally 5 minutes or even less. And then another employee ( a low grade one I suppose) came and blew dry my hair for about 1 hour and that's it. Eventhough I insisted on cutting my hair more to get the style I want, they insisted I shouldn't cut more and refused to cut more. It was very annoying. At the end of the day, I came out of the salon with a nice blow dry but not a nice hair cut. I went to the salon to get a hair cut not a blow dry, but I didn't get a proper hair cut. I guess they don't want to do a good job because you pay less for a stand by appointment. Would never go there again and wouldn't advise anyone to go there either. Just a waste of money. Now, I have to spend money again to go to another salon to get the hair cut I want to get. read more

I went in and asked for a modified pixie and left with a "God bless us every one, Tiny Tim" haircut. This is, by far, the worst cut I've ever had in my life. Not only is the cut badly done, it is totally inappropriate for anyone who is not ten. After leaving the salon, I promptly got on the phone and made an appointment elsewhere to fix this mess. Obviously, I'm never going back. read more

The cut was very bad... Ok, Ive got the basic stylist but he ended putting a hole in my fringe area. I complained and they told me that I had to pay and then they would have asked a style director to correct it.... ...I left without paying. They are badly trained and I will never go there again. read more

I was visiting from Paris... spent around £150 to get a grey/silver colour and cut. Service was pretty good. Loved the colour after it was complete. I was recommended to purchase a special conditioner and shampoo so the colour would last. An additional £25. I noticed once I got home that it was slightly patchy on the sides (you could still see my natural brown colour). 3 days later after only washing my hair twice, my hair went platinum blonde. I was NEVER told that I needed to purchase purple shampoo. I was really disappointed as this was the first time I had coloured my hair and I followed all of my stylists care tips. Overpriced and obviously a botched job. I won't return. read more

0 stars from me!!! I recently had my hair cut at this place by the MANAGER who is a senior stylist.. well what a HORRIBLE hair cut.. I specifically told him to not leave my hair wet & when I got back to my hotel I put my fingers through my hair & wow my scalp was still wet, even my boyfriend felt my hair & was like "yeah it's still damp".. so initially I wasn't going to write a review but after washing my hair a couple times now at home & back from vacation it's the worst cut I've had in years.. I asked for long layers & one side is longer than the other, the layers are sooo choppy.. just yesterday I had a blow out & my stylist said "who cut your hair, I can't even blow dry it the way we used to"... so my nice long flowy dark hair is not blunt when I get a blow dry.. & this cut cost me $105 gbp... I was in & out of this place in less than an hour with a cut & half done blow dry... that's unheard of for my hair.. don't go to this spot.. it's such a joke!!! read more

I was in dire need of a haircut and having left my stylist in San Francisco decided to turn to trusty Yelp for suggestions. So glad I did because my stand by experience with Headmasters SoHo was AMAZING! Called up around 12:30p and They were able to get me in at 2:00p on a Saturday (unheard of in SF). Reception was friendly and I was offered a drink promptly. The stylist (who also happens to be the owner- Carol- how lucky am I?!?) sat down and really listened to what I wanted, asking me questions about how much time I liked to spend on my hair and gauging the texture. I was then wisked away for a 20 minute hair wash/scalp massage that was fabulous. Then it was time for Carol to get down to business, giving me a trim, adding some layers and giving me some shape and texture. She was obviously a pro and was really pleasant and down to earth. My hair looks and feels amazing- lucked outngetting Carol. The best part? Drop in cuts are only £25 !!! I feel like I won the lottery. Definitely would go back and recommend to my friends. Thank you Carol!! read more

Had a cut with Reince. He charges 50 quid. I thought it was great, but when I got home I realized the line between hair and neck at the back was COMPLETELY off. He clearly did NOT focus and I felt rushed toward the end. Very disappointed. What a rip-off. Stay away. read more

As a woman always trying and failing with the latest diets/get skinny fads.....one thing I can always count on -- regardless of which diet wagon I have most recently fallen off -- is great hair which thankfully is not dependent on whether I can fit into skinny jeans or not!! I have been a regular client at this soho salon for over a year thanks to the capable hands and expertise of Chris who is a member of the Art team there. Before I met Chris, it is safe to say that my extremely thick, long hair made other women's "big hair" looks seem insignificantly small.....my hair was wild beyond control! Chris has absolutely tamed the beast that was on my head through clever cutting and colouring and has given me a lot of advice as to how I can manage my hair better between appointments. I always walk out of the salon with a spring in my step and that glossy, bouncy, swingy hair that you only see on adverts! Yes, it does make you flick your hair around afterwards in a pretentious "look at my gorgeous mane" type of way but I do think that every woman should get to do that regularly if she wants to! Chris is an outstanding stylist and colourist (he has given me the best, most natural "microlights" that I have ever had). I always know I am in safe hands and trust his hair advice and expertise entirely....gone are the days of watching every snip of the scissors whilst trying to stave off panic palpitations....now I just chat and gossip my way through the appointment and enjoy feeling pampered. I have tried so many salons over the years, and have to say that the team there all seem absolutely lovely (a couple of times I have seen other stylists for a quick blow dry if Chris hasn't been available.) -- they're an experienced bunch and know how to balance expertise and professionalism with a warm and friendly environment giving first class results for excellent value for money. Highly recommended.....but for first-timers....do practice your "great hair" walk before you go so that it is perfect for when you leave! Highly recommended. read more