Don't trust this place. I had an appointment this morning between 9 and 9:30 to uninstall the…read moresound system in my car. I called at 9:20 to see if they were on their way. The guy told me that he will be here in about an hour. He LIED! It was a complete no show and they didn't have the DECENCY to call me. I have been to their location in Casa Grande before to install dual exhausts. It should have been an easy install however they didn't even have a lift to do the job. So it took most of the day. Also, the place is a dump.

Very helpful & informative. Premium named brands & great pricing. Staff definitely know what…read morethey're doing & good at it.

The tech was real thorough, just what I was looking for! Iread more

Worst car audio place I've ever been too. The guy behind the counter doesn't even know how to add…read more I bought 5 feet of wire at $4 a foot and the guy charged me $45 and when I asked him to add it up again he said " 5 x 4 yup $45 ". Then when I tried to correct him he just handed me $20 and when I asked for the other $5 he said it was for taxes. The owner is rude and he does even know anything about car audio I don't even know how he stays in business. I've seen a lot of his work and it was the worst I've ever seen .STAY AWAY THIS PLACE IS A RIP OFF!

I honestly have nothing bad to say. I brought my truck in because my speakers weren't working but…read moremy sub was. They immediately got to working on it and found the issue within 15Min. They even looked into another small problem I was having with my reverse camera and gave me a solution. I'll definitely be coming back when I'm ready to add more to my sound system. Great pricing compared to other s as well. AND THEY ARE OPEN 7 DAYS A WEEK

They sold me sedona SD. 694 precision power speakers for $130.00 that I can get on Amazon for…read more$60.00 I guess it's my fault for not doing my research but I went in there and let them know that I didn't know anything about audio kind of interesting that they can take advantage of someone like that (they didn't itemize the receipt (of course haha) the rockford fosgate prime speakers were $70.00)

I had a new stereo installed in my car by someone I knew. The unit was designed specifically for my…read morevehicle and included Bluetooth, GPS, and a backup camera. Unfortunately, after the installation, I discovered that most of it wasn't working correctly. The backup camera wasn't connected at all, and when I reached out for help, the installer stopped responding. At that point, I was out the money I had paid--including a tip--and had to find someone else to fix it before moving across the country. One of the main reasons I purchased this system was for safety during my cross-country drive. Since the Bluetooth phone connection wasn't working, I was forced to hold my phone against my chest under my seatbelt while driving--not safe and certainly not legal. To make matters worse, several installers refused to even look at my Android-based unit. They told me those systems are usually installed incorrectly and rarely work properly. Thankfully, they were wrong. I took my car to Custom Car Concepts, and from the moment I arrived, the experience was completely different. Mike got me in right away, properly installed the backup camera, and made sure everything else was working exactly as it should. Did I have to pay to have it fixed? Of course. But the price was more than reasonable, and the work was completed quickly and professionally. To say I was impressed--and relieved--would be an understatement. This is absolutely the place to go if you need car audio or electronics work done correctly. I can't thank Mike and the team enough for helping me out when I really needed it.

Custom Car Concepts installed dash cam for me and the installation was done so professionally,…read moreeveryone thinks it was factory installed! These guys are the Best in my opinion. Don't hesitate to call them. They are reasonably priced, very friendly, and work with their clients to be sure everything is perfect.

Overall it was a great experience. From speaking with John over the phone , price matching of the…read moredash cam, explanation pf the installation process, actual installation, waiting in the lobby, completion of the installation, walkthrough of the dash cam. I highly recommend the business!

Had an appt for today at 10:30am to get my dash cam installed. John came out to greet me as soon as…read moreI walked in. I had purchased the Viofo A229 Pro along with the hardwiring kit, remote and micro SD card from Amazon months ago. We then went out to take a look at the car real quick. I realized that I probably should've got my window tint done before getting the dash cam installed. Oops. He estimated my car would take about 3 hours so I waited in the waiting area. There are two comfy sofas (room for 6 people), a table of snacks and candy, and mini fridge full of water for guests. Coffee/Turkish coffee was offered. He even offered to buy those in the waiting room lunch too! Really nice of him. Bring some reading material or a laptop to watch some shows on. It'll make 3 hours go by quick! John and his team did a really good job on the install! Wires were tucked in. Everything looked great. He took some time to go over the dash cam and the app. Also showed me what options to change on the app settings as well. Front and rear camera are working great! Also, thank you for the gifts from Istanbul!

The gentleman at the chandler location were able to squeeze my boyfriend in on Tuesday the 21st…read morebecause we messed up the dates for the install. So thank god they were able to do that ! 10/10

I'll try to make this as short as I can…read more I bought a bunch of stereo equpiment, realized I was in over my head as far as installing it myself, so I headed over to Audio Express on Chandler Blvd. They assured me they could install it all in my 2004 Corvette, no problem. I dropped the car off at 9am for my appointment, and they kept it until 2pm the next day. I was informed the backup camera was not installed. The head unit was crooked. One front speaker was not working. Dropped the car off at 9am for another appointment. Didn't get the car back until 5:45pm the next day. Head unit is still crooked. I provided a box of sound deadening sheets which they were supposed to install in the doors. They gave me back an empty box, but they didn't install any of the materials. I checked myself and I'm providing a picture of the inside of the door where you can see nothing was installed. Overall an awful experience. I was charged $1200 and I won't be back.