I'd like to thank Jeremy Watkins, a sales representative at Romeo Toyota of Glen Falls!…read more Besides a couple of hiccups upon delivery, Jeremy allowed me to get in the car of my dreams! Toyota has built some great cars in the past, but this GR Corolla is just special. For the driving enthusiasts out there, give Jeremy a call and he will help you get into this phenomenal driving machine!!! Thanks again Jeremy!

Spoke 2 at least two different individuals re the car we were interested in. Winter storm…read moreprevented a Saturday trip, so made an appt for Monday at 1:00 pm. Car was apparently sold on Saturday night, and despite telling them we had to travel 45 min for the appt., they could not be bothered to let us know they had sold it. After a couple of half-assed apologies from salesman and sales manager, I left very dissatisfied. Car was sold 6 days ago; but they are still advertising it as available today. A ploy to get people into the dealership to do a bait and switch. It's too bad car dealers don't provide actual customer service anymore.

I regularly review restaurants and forget to provide feedback for other businesses. Garvey Hyundai…read moredeserves to be mentioned. This dealership has been my go-to for recalls for my beloved Hyundai Tucson. I did not purchase my vehicle here but I will check them first when the time comes to replace my current vehicle (which I love!). The service area is immaculate! You could eat off the floor in the spacious and comfortable waiting room which, by the way, has a nice selection of coffee, tea and soft drinks ... plusa popcorn machine! Everyone I have had contact with has been helpful, whether on the telephone or in person. Lou M. took care of me when I brought my Tucson in for a recall. Very friendly, and the level of customer service is noteworthy. I highly recommend Garvey Hyundai.

I had an excellent experience with Allen Loomis and thank you for sending my Hyundai package and…read morethank you for taking time with me.ill give this Hyundai dealership a solid A

I was recommended to go here to get my car fixed after an accident and it was for sure a mistake…read more They estimated it would be repaired within a week, after no follow up I called to check and they said it would be one more week. This continued for over a month with me having to call every week for an update on when it would be done, their answer was always that they were 'just' about to call me and it'll be done within a few days. When I finally got my car back they had left their tools in there and the whole interior was covered in dust/mud. I had to have a panel painted as part of the repair and there was overspray onto my tire and rim that is still there. I regret going here and wished I would've gone somewhere else.

I had a very disappointing experience with Della Mazda. Two days ago, I submitted my vehicle's VIN…read morethrough their website to get a trade-in offer. The website provided a value of $11,240. After receiving this offer, I was contacted by the dealership and they confirmed the trade-in value over the phone twice, asking me to come in for an appointment. I drove nearly 50 miles to the dealership. When I arrived, they first let me test drive the new vehicle. But afterward, they suddenly changed the trade-in offer to only $4,000, claiming it was a mistake. I was shocked and extremely disappointed. This was never mentioned before my visit. I lost my time, wasted gas, and felt completely misled. I confirmed the trade-in value with them multiple times before going there. It felt like a bait-and-switch tactic, and it left me feeling frustrated and deceived.

Oct 21, 2022 erjc2811…read moreJohn England is the most fantastic salesperson at all the dealerships I have shopped at in my 40+ years buying vehicles -- he made the shopping for and ultimately buying our 2022 Honda CR-V Hybrid the most positive experience buying a vehicle I have ever had. We can't say enough positive about the sales staff we worked with there-- thank you John and Rob Desantis! Our salesperson John was so patient, helpful and on the level. Such an absolute pleasure to work with! We first shopped at all the Honda dealers in the Capital District closer to home for us. All charged a surcharge added to MSRP. We were about to buy elsewhere when we decided to reach out a little further and tried D'Ella in Glens Falls. What a nice and big difference from the others. First we spoke with Rob Desantis who was very personable and helpful. We then came in. We are so very glad we did. Not only did D'Ella not add a surcharge to MSRP John England was absolutely wonderful to work with. Thank you John and thank you Rob!

I have went to D'ELLA Honda in Queensbury for a long time. Always leased my cars there & had no…read moreissues until now. A big turnover there. I was looking for the Salesman who helped me 2 years ago, gone. Another sales person who I trusted now gone. I went to inquire about turning my car in. I had one more year on lease. Not even 10,000 miles on car. I know they're out to make money. When I am giving them a brand new car back I have to pay them big bucks. In this economy & being retired that's a lot of cash. I steered friends to go there. Not so much now. Not happy with this dealership.

To all those giving negative comments about the service department I have found them to be…read moreoutstanding, I noticed scratches on my new Seltos after it had been in service, the tech was quick to point out he noticed them before the car went in the shop. I just didn't notice them previously to coming in. These guys went out of the way to try and please me anyway, they called out a body shop person that fixed all the scratches for me in under a half hour, My car was like new again. Parts are hard to come by with the supply line problems and believe me the guys at Garvey don't want to keep your car any longer than they have to so be a little bit patient with them . The only issue I had was dealing with a system reset but that can wait till the next service ! I look forward to my future dealings with Garvey both sales and service ! Great Job guys from one satisfied customer

My 24000 mile checkup went very well. All systems checked and covered by a video. Both recalls…read morecompleted. Communication was excellent! Very happy customer.

I had a great experience buying my car here! From the second I walked in everyone was professional…read moreand friendly. Greg Pratt was my salesman and he went above and beyond to get everything taken care of for me. It was hands down the best car buying experience I've ever had. I highly recommend it to anyone looking for a dealer. Ask for Greg Pratt!

Nemer Ford had my 2023 Ford King Ranch for over 40 days for repair. The service department did not…read morecommunicate well, days would go by without any communication. When Nemer Ford returned my vehicle it still had a service light on, that Nemer Ford acknowledged the service light required additional service. We had to take the vehicle to another Ford dealership to have the service light issue resolved. While Nemer Ford had possession of my truck they did not secure it, they left it in the back parking lot unlocked with plastic cover the drivers window. We now have a musty smell in the truck. The truck had a significant amount of tools in the bed, that because Nemer Ford did not lock the truck the bed with tonneau cover the tools were unsecured. In addition, I attempted to contact the General Manager, both with phone calls and a request in writing. Never have received a response. Still battling Ford to have them honor the extended warranty.

I had brought in a 2019 Toyota Tacoma (great truck but I am too tall for the cabin) to trade in for…read morewhich they offered 2 grand over what my local Toyota Dealership offered. The staff were nice and very earnest when I had asked questions or to make changes to my registration for the Ram 1500 I was getting, which ended up saving me a few thousand on sales tax. They were also very open to lowering the price of the truck I was getting. If you do plan to get a vehicle from this dealership, go in with your research done on the vehicle(s) you are interested in getting (what the vehicle is valued on the market and what they are asking) by viewing their website and researching the reliability or features of it's make, model and year. Push the conversation about financing for the vehicle back until you can agree on an overall price. Also, if you have questions about anything you are uncertain of or something is unclear, ask the question! At the end of the day, nobody is going to force you to sign or make you spend money; if you don't like the price, walk away. In terms of financing, if you don't like the interest rate on the loan they offer, walk away and get a quote from your trusted bank or credit union. With said advice in mind, I am confident you can make a good deal with these folks. I worked with Dan "the man" Melucci, he was, again, very earnest in fixing any problems with my trade-in and answered or got back to me on any questions I had. Past the things all car dealers stereotypically say to sell you a vehicle, he was not manipulative at all and genuine. If you are looking for work trucks or vehicles with room and headspace, give these guys a shot.

Nemer CJDR, Queensbury, NY entered a completely false and suspicious service record for my truck in…read morethe Mopar system. They claimed my vehicle was serviced on 08/04/2026 at 2,366 miles, even though I was never at their dealership and no warranty work was ever performed for me. I have verified documents showing my truck had 18,563 miles in 2025 and 20,311 miles in early 2026, so their mileage entry is false. This false entry now appears in my official Mopar service history and devalues my vehicle, since accurate service records are critical for resale and warranty evaluation. When I contacted the dealership, they refused to correct the error and tried to deflect responsibility. Very disappointing experience and extremely careless handling of VIN‑linked service data.

Had an amazing experience with Tom B. Highly recommend going to Garvey and requesting Tom. He was…read moreinformative, kind, knowledgeable and a great sense of humor! So happy with my recent purchase!

That we just took the hardtop off my Jeep and the one they gave us doesn't remotely fit ..not even…read moreclose. Done with it..stupid! Never again will buy another vehicle from them

Bought a new Outback from this dealership in September 2025. Very happy with the experience. The…read moresales consultant, Patrick, was very helpful. Got exactly the car I wanted at a resonable price + some freebies.

We have purchased 3 vehicles in a row from them. Our cars are fully serviced there. The service…read moredepartment is great. They understand and help us figure out whats wrong. Reasure us that the vehicles are safe if we hear a noise that isn't normal. Their pricing is comparable if not better to surrounding garages. The sales department is fabulous. James has helped us buy our last 2 vehicles. Being both patient with us and very knowledgeable. We will continue to use them for all of our subaru needs.

I WOULD RECOMMEND YOU TO ANYONE!!!…read more I love these guys! They are always so willing to help me out. I bought my car here a few years ago and they went above and beyond to get me into a very nice car with my small budget and the jam I was in. As for service, they are always willing to help me out. A few weeks ago I had to drop my car off unexpectedly as it was acting very strange and hard to drive. They kept in contact with me and advised me of all the issues. Zack was amazing and so kind to try and get this done as fast as he could, which I really appreciated. You guys are amazing and I have no issues! Thank you so much !

** PSA*** Did you…read moreknow that when you call and make an appointment for your vehicle, its with the service advisor. The appointment you make , with date and time, is NOT with the service technician, it is with the service advisor, the one who cannot repair your car. Yep you heard me correctly. How do I know this? Well my family lived it and Ms. Cameron in service confirms this. See the story below: My son made an appointment (one week in advance) for 10/28/24 at 9am, for his GMC Canyon. He wanted the front end checked out, he had some rubbing and squeaking. He also requested an oil change, and transmission flush. After not hearing anything from Ms. Cameron concerning an update or an estimate in a timely considerate manner, my son calls/texts her around 330pm 10/28/2024, the technician confirms my son needs front brakes and rotors. Calipers were rusted but told they were in working order. Service closes at 5pm. No way it will be finished. What did you do for six and half hours? What if he waited for his truck to be completed? Now were into the next day ; the truck spent the night at the dealership, my son and his family are inconvenienced at this point, they have my vehicle, which now inconvenience's me. On 10/29/2024 around 1137am I call the dealership, because the service person, Cameron, cant make updated phone calls to inform people of the status of their vehicles. She informs me that all that is left is the brake job. At 230 this afternoon we were able to pick up my sons truck. WHY did it take 36 hours for a front pad and rotors, oil change and transmission flush? When you call and make a service appointment why is it with the service advisor and not the technician (per Cameron)? When I hung up the phone with Ms. Cameron my cell phone caller ID showed "Garvey Auto Group" (We chose Whiteman's because we assumed it was a family run business). If that is the case and Garvey is involved with Whiteman's, its no wonder we received crappy service and it took 36 hours for the minor /standard mechanic repairs to be completed in an UNtimely manner. When I call and make a doctors, dentist or any other appointment for a certain time, it stands to reason that I will see the professional in that time frame, not the next day?!. This is NOT the first time we have had an appointment and the vehicle wasn't looked at till way later in the day. This happened to us in July 2024 for his Rear brakes. We thought it was a fluke and one time thing, bad day etc. Apparently it is standard practice at this dealership. You guys are making Warren Tire look better and better.