Long overdue review for a well deserved shop, they can take a Frankenstein car & turn it into…read moresomething presentable at a fraction of the cost. Other local shop options are rude & milk up cost. I only wish this guy was a mechanic, trustworthy & hard working, gives back rather then tries to take. Highly recommend!

On-Q Collision Center is fantastic!…read more Staff are very friendly and professional. They are experts at working with insurance companies. I recently hit a deer, and my car was towed there. They made everything very easy for me.The quality of the service and repair to my vehicle was top notch! If I need to have my car towed, or if I need collision repair, I have no question where I will take my business!

If I could give them zero stars I would. I have rust on the bottom rear corners of my rear doors…read moreon the outside and inside edge of the doors. I asked them to remove all rust and only paint that bottom corner (not paint the entire door). The incompetent estimator advised he could do what I asked and blend in the paint so it would be really hard to tell. He quoted me $200 per door. I agreed and they scheduled the work for almost two weeks later because they are SOOOO busy. Today the work was done so I went to pick it up. They taped off the area and it looks like they just covered it with a thick rubber paint like a Rhino coating. Ok not what I expected and certainly NOT BLENDED IN like he quoted but ok I will live with it. Then I opened the door and found THEY DID NOTHING WITH THE RUST ON THE INSIDE EDGE OF THE DOOR. When I confronted them he told me that it was because I told him I didn't want the entire door painted. WTF?!!! NO I didn't want the entire door painted. Just the corner rust removed and painted. He tried to tell me that I specifically told him not to fix the rust on the inside. WTF AGAIN!!!! That is what/why I specifically went there!! Then he said he told me, at the time of the estimate, the job would be $1,000 to fix all the rust and that I didn't want to pay that cost so I settled for the lesser awful job they did at $400. He NEVER said ANY other price during the original estimate other than the $400. Where he came up with that BS story about $1,000 I have no idea. I told him what I wanted, he knew what I wanted, he quoted me what I wanted, and then their people did an awful job and now he doesn't want to deal with it cause they are so busy. I guess they are busy enough that they don't care about their customers now. This place has NO CUSTOMER IN THEIR SERVICE. I won't ever go back there and will be taking every opportunity to advise others about what happened to me.

Fast and friendly. They were done with the repair work on my car when they said they would be and…read morethe inside came back clean and smelling fresh. The front desk staff was very helpful and made the process easy. My car looks as good as new and I had a very difficult color to match so I am very impressed that I can't see the dent nor any paint variations. Thank you! I will recommend you to all my friends.

My belt broke on my van, in Wisconsin on a cross-country road trip. You can imagine - I knew…read morenobody. R & J was suggested for a tow. They answered phone quickly, quoted a fair charge and stuck with it, and were courteous. Highly recommended!

If I could leave no stars I would... Rick should definitely NOT be in business. I was on vacation…read morein Wisconsin and am from Kansas. I took my ford escape there because my front end got damaged in an accident. One of the things that they had to replace was my radiator. By the time I got home my "check engine" light was on and so I took it to my mechanic and found out they didn't plug in the radiator fan! We called them cause we had a bill from my mechanic and felt thy should pay for it and they first gave us the run around saying they never touched or unplugged the fan.. what?!? Really!? We were supposed to get a call back from Rick and never did, so we called back today and Rick told my husband that his lawyer said that my car wouldn't have made it back to Kansas without the fan plugged in... Again, What!?! Your lawyer said! He is not a mechanic! Bottom line, stay away from this company.

Andy is a terrible person do not do business here ever, his employee floored the car from a dead…read morestop and threw it into reverse causing the transfer case to explode!

The repairs I have had done are always perfect and done in a timely manner. Excellent service,…read morenice people. Definitely recommend.

This place is amazing! They do such a great job. I wouldn't think of going anywhere else!!'read more

They did a shit job on my cars paint and then subsequently damaged the surrounding trim when they…read moreinstalled it. It looks like shit and they have just ignored me for months while they tell my insurance they're going to fix it. Heres the thing, I don't want them touching my car anymore and I just want to be paid for the damages so I can get it fixed at a real shop. They were paid $7,600 from my insurance and another $500 from me in May for this shit work. Secondly they told the insurance company that the noise I'm hearing from the accident is a common issue with cars so now my insurance won't pay for the noise my air conditioner started making during the impact of the accident. In fact the owner Bob didn't hear it at all when I was telling him about it in my initial quote because Bob can't even hear at that decibel so he should probably not be doing that job anymore obviously. So I come back like why is this still making a noise and nobody could seem to hear it except this guy that works in the office. He tells this one technician who can apparently diagnose problems with his ears to take a look at it. Well they never took it apart to see what damaged it in the accident they just wanted me to pay for another quote and $500 for them to fix it. So here's the run down. I buy a new car in March, someone hits it in April, I take it to Precision May 4th. They don't get it back to me until almost June because they didn't even have the parts for it when they took my still running vehicle ,I could've keep using. Now it's August and I'm still driving a scratched up noisy vehicle and they have had their money since May. MY next step is seeking legal counsel this shop is obviously taking on more than they can handle and pumping out shitty work in return. It's been the worst summer of my life driving this "new" car around and fighting my insurance over this shops bullshit. STAY FAR AWAY FROM THIS PLACE. UPDATE 8/8/2026 They didn't clip in one of the proximity sensors on the bumper and it just blew back into the bumper cavity which I had to pay $188 to have Olsen Tire fix it. I've attached this invoice. Update 8/14/2026 I discovered today that they didn't fully mount the drivers side fog lamp. I've attached two frames from a video of the condition of my fog lamp. After filing a complaint with the Department of Agriculture, Trade, and Consumer Protection for help mediating this mess I received an Email from Bob who doesn't seem interested in settling this issue out of court in a way that doesn't include me allowing them to work on my vehicle more. Since they are out of my insurance network I am forced to take these guys to small claims court to recover the cost to have Precision's work corrected. Bob was paid without delay for this "work" I unfortunately will not see a pre accident vehicle until after court. Bob has now threatened to "charge me with defamation of character"... I've attached the email. I offered him a chance to settle this out of court and he chose to threaten me instead. These weak and desperate threats should be noted by any prospective customers.

These guys are great to work with. Very polite very professional and their prices are better then…read moreany other quotes we got in the area. They have a very easy online pay portal so anyone can pay the bill from yourself to someone far away. They will be my go to for towing or body work from here on out!