Long overdue review for a well deserved shop, they can take a Frankenstein car & turn it into…read moresomething presentable at a fraction of the cost. Other local shop options are rude & milk up cost. I only wish this guy was a mechanic, trustworthy & hard working, gives back rather then tries to take. Highly recommend!

On-Q Collision Center is fantastic!…read more Staff are very friendly and professional. They are experts at working with insurance companies. I recently hit a deer, and my car was towed there. They made everything very easy for me.The quality of the service and repair to my vehicle was top notch! If I need to have my car towed, or if I need collision repair, I have no question where I will take my business!

If I could give them zero stars I would. I have rust on the bottom rear corners of my rear doors…read moreon the outside and inside edge of the doors. I asked them to remove all rust and only paint that bottom corner (not paint the entire door). The incompetent estimator advised he could do what I asked and blend in the paint so it would be really hard to tell. He quoted me $200 per door. I agreed and they scheduled the work for almost two weeks later because they are SOOOO busy. Today the work was done so I went to pick it up. They taped off the area and it looks like they just covered it with a thick rubber paint like a Rhino coating. Ok not what I expected and certainly NOT BLENDED IN like he quoted but ok I will live with it. Then I opened the door and found THEY DID NOTHING WITH THE RUST ON THE INSIDE EDGE OF THE DOOR. When I confronted them he told me that it was because I told him I didn't want the entire door painted. WTF?!!! NO I didn't want the entire door painted. Just the corner rust removed and painted. He tried to tell me that I specifically told him not to fix the rust on the inside. WTF AGAIN!!!! That is what/why I specifically went there!! Then he said he told me, at the time of the estimate, the job would be $1,000 to fix all the rust and that I didn't want to pay that cost so I settled for the lesser awful job they did at $400. He NEVER said ANY other price during the original estimate other than the $400. Where he came up with that BS story about $1,000 I have no idea. I told him what I wanted, he knew what I wanted, he quoted me what I wanted, and then their people did an awful job and now he doesn't want to deal with it cause they are so busy. I guess they are busy enough that they don't care about their customers now. This place has NO CUSTOMER IN THEIR SERVICE. I won't ever go back there and will be taking every opportunity to advise others about what happened to me.

Fast and friendly. They were done with the repair work on my car when they said they would be and…read morethe inside came back clean and smelling fresh. The front desk staff was very helpful and made the process easy. My car looks as good as new and I had a very difficult color to match so I am very impressed that I can't see the dent nor any paint variations. Thank you! I will recommend you to all my friends.

My belt broke on my van, in Wisconsin on a cross-country road trip. You can imagine - I knew…read morenobody. R & J was suggested for a tow. They answered phone quickly, quoted a fair charge and stuck with it, and were courteous. Highly recommended!

If I could leave no stars I would... Rick should definitely NOT be in business. I was on vacation…read morein Wisconsin and am from Kansas. I took my ford escape there because my front end got damaged in an accident. One of the things that they had to replace was my radiator. By the time I got home my "check engine" light was on and so I took it to my mechanic and found out they didn't plug in the radiator fan! We called them cause we had a bill from my mechanic and felt thy should pay for it and they first gave us the run around saying they never touched or unplugged the fan.. what?!? Really!? We were supposed to get a call back from Rick and never did, so we called back today and Rick told my husband that his lawyer said that my car wouldn't have made it back to Kansas without the fan plugged in... Again, What!?! Your lawyer said! He is not a mechanic! Bottom line, stay away from this company.

Andy is a terrible person do not do business here ever, his employee floored the car from a dead…read morestop and threw it into reverse causing the transfer case to explode!

The repairs I have had done are always perfect and done in a timely manner. Excellent service,…read morenice people. Definitely recommend.

This place is amazing! They do such a great job. I wouldn't think of going anywhere else!!'read more

I brought them my vehicle to quote a repair. After I was quoted and told it would be in the shop…read morefor a week I set up the appointment two weeks out. When I brought them the vehicle they took it and never said anything was going to be different. After a week I called to see the progress and was told they were still waiting on parts and that it could be there for another two weeks. I guess I'm confused why someone didn't tell me they didn't have the parts to fix my vehicle when I brought it in for the repair appointment. We could have rescheduled or I could have taken it to a different shop. The bill is over $7,000 and I'm just blown away that for that amount of money they can't preform very basic business practices. I understand that they wanted the big payday but that shouldn't come at the expense of my time. I will NEVER bring a vehicle here again. I will actively tell the people I meet and know not to ever come to this shop.

These guys are great to work with. Very polite very professional and their prices are better then…read moreany other quotes we got in the area. They have a very easy online pay portal so anyone can pay the bill from yourself to someone far away. They will be my go to for towing or body work from here on out!