I'm new to the area. Had to use the Ace Hardware store a couple times. Today I worked with Branden?…read more I think it was, but every one of these young kids have been amazing. He even remembered I'd call in the morning. Maybe they just grow these young is different, I don't know, the kindness, patience, helpful was refreshing!!! Thank you Branden and Gavin for being so kind to an old lady who truley needed help!!! Four stars!!!!

Love their weekly specials! Friendly, helpful service. Always go above and beyond to assist me…read morewhen I'm looking for a product. We're so fortunate to have this in our little town.

We got such great help here to fix a person's walker today!…read more Were were able to buy just a few bolts, spacers, and washers in various materials, and try them out on the walker right there. Can't say enough good things about this place.

Terrible. Tried to charge me tax on a gift card I was purchasing. Waited 15 minutes for them to…read morefigure it out - eventually they figured out how to remove the tax but this seems dishonest. Washington State does not allow tax on a gift card because it's the equivalent of cash. Check your total before checking out.

I need to update my review. After writing this review on yelp, I was contacted by the owner who…read moreapologized and offered to make things right. They delivered product to me free of charge and were apologetic for what happened. This is the customer service I have always received from Great Western Supply and I am happy to know that the owner truly cares about their customers enough to take the comments to heart, correct the issue, and and make it right. I am happy and will continue to do business with Great Western Supply. ******************************** I am very frustrated by my experience today. I have been a long time customer and have always had a pickup to transport my own bark. We no longer have a truck and instead of bugging friends to borrow one we decided to just have our two yards of bark delivered.. We scheduled the delivery for 12:30 today but I received a voice mail message at work at 1030 saying they could deliver earlier however my husband had already arranged to take time off work at 12:30 to meet the driver (which they require). To our surprise, we got a call from our contractor who was working on our home advising they were there (at 1130 - and they had not even talked to us to confirm the change) and had delivered our "yard of bark". I was a little worried that he said a yard instead of the two I ordered but waited to get home and look for myself. Had my husband been there as THEY had arranged he most likely would have been able to say something right then. Maybe some of it stuck in the bed of the truck and not all of it came out? When I got home there was a small pile of bark in our driveway. It was definitely not 2 yards. I called the store and asked if there had been a mix up. I was put on hold for several minutes and the lady helping said she spoke to the loader and he "thought" it was 2 yards but to talk to the driver. The lady (Sage) said she would talk to the driver and call me back. I waited for an hour and 45 minutes for a call back and received no call (they are now closed for the day). Meanwhile we are ready to get started on our project and clearly there won't be enough since we didnt get the full 2 yards. We know what a yard looks like, we have bought bark many times before as home owners. Even our contractor said it did not appear to be 2 yards. So we paid 55.00 just for delivery of the bark (steep delivery for less than 5 miles away btw). We will now have to pay to have more delivered, find a truck, or be short on our project. 108.00 later total and ...........we will not be completing our project. NEVER again. Next time we will borrow a truck, or rent one (it would be cheaper) and we won't be going back to Great Western Supply. A phone call back would have shown that they even cared a little bit about us as customers.

Great selection of landscape supplies-gravel, sand and different soil. I believe it's now called…read moreWalrath Landscape Supply.

I hired Granite Gallery to do an extensive remodel on my home...all new cabinets (2 bathrooms and…read morekitchen), quartz countertops, convert 1 tub/shower to a walk-in shower, and new flooring throughout. Gary (the owner) came out to take measurements and I discussed with him and showed him the damage to some of my cabinets including the upstairs bathroom vanity. When he sent me the rendering, I asked for a change to the bathroom cabinets from just cabinet doors to a door and 2 small drawers. We agreed to the change via email. When they came to do demolition, they left the upstairs vanity intact so that I had running water in a sink somewhere in my house. I planned to keep my original sinks from the bathrooms and one of the toilets but they discarded the downstairs sink and the top of the tank from the toilet that I was going to keep. I did ask that they provide new sinks because it was an error on their part but I did go buy a 2nd new toilet myself. When they installed the new cabinets downstairs (kitchen and 1 bathroom), the bathroom vanity only had the cabinet doors without the 2 small drawers I had requested. I was confused but thought it must not have been doable in such a small space since my new cabinets were NOT custom. Work continued and eventually they were wrapping things up...or so I thought. They brought the quartz countertop for the upstairs vanity but there was no new vanity yet. I called Gary and he said it wasn't included in the original order but he said he'd get that ordered. It was 3 to 4 weeks later that they were finally coming out to install the vanity, countertop, etc. as well as finally install the door/drawer pulls on all my cabinets. I work from home but was very busy in meetings that day so only checked the work after they'd left. That is when I discovered that the layout I had requested WAS possible so the upstairs vanity had the cabinet and 2 small drawers. I had paid for this project with an upfront payment of more than half the cost of the project, a mid project payment, and then a "final" payment as things were beginning to wrap up but before I realized they didn't have my final cabinet. I was then contacted to pay 1 final invoice for the upstairs vanity and the knobs/pulls...both of these items were part of my original order. I tried to stop into The Granite Gallery showroom to speak to Gary in person but he was out so one of the girls had him email me in which he attached the original rendering of the cabinets and pointed out that only 1 bathroom vanity was ordered and I agreed to it. In my response, I attached the email conversation where I agreed to a different configuration. I had also let him know that they didn't cut a hole at the base of that upstairs vanity for the heat to vent out into the bathroom. After more than a week when I hadn't heard back, I reached out again via email and received an email from his assistant informing me that Gary was out so she was receiving his emails and answering. She said that Gary had decided to write off the upstairs cabinet and to enjoy my remodelled home. I sent a response that the heat vent still needed to be addressed and I have been ignored...no response. Overall, the workmanship was good and the foreman was very helpful but the lack of decent communication and follow through on The Granite Gallery's part was horrible and now I feel like I've been blown off because they screwed up on the cabinet layout and I have it in writing. I would NOT recommend doing business with this company.

Bill and Kathy Tenino, Wa. Sure pleased with the product…read moreand installation of our countertop and backsplash. Scott the sales person was informative and did a layout and estimate of our kitchen design was spot on and we never felt pressured. Max did the template and installation was very informative and quality minded. Travis did the final templating of our backsplash and he spent a good deal of time with us was not in any hurry and really helped us with our decision process with the material we had left to work with it was a real pleasure to work with him. Our overall experience was great as we had never done this type of a project and felt as if we were helped at every step of our project. My advice ask questions and they will help. Thanks for the experience.

I went to several tile shops before visiting The Ceramic Tile Shop. This shop truly cares about…read morehelping the customer find what will best fit his/her needs. Jerry went out of his way to help me select a unique tile for my powder room. He guided me with enthusiasm and care as if it was his own home improvement project. Other tile shops did not provide the personal touch provided by The Ceramic Tile Shop. For that reason, I won't go anywhere else to select tile.

This is the place to go to get great tile, good advice, and helpful suggestions. The owner really…read moreknows his stuff and is willing to share his knowledge.

Worked with Bin here and ended up with excellent, very affordable cabinets. It takes a little work…read morefiguring our the sizes that you'll need, planning out layout. I think you'll need to expect taking that work on yourself if you want to be sure it's done right. With that said, I got good customer service and am very happy with how the cabinets turned out. They were cheaper than Ikea or Home Depot and look/feel much nicer. This is one place where you don't have to splurge to get something that works well. Would highly recommend GS.

This is the cheapest place in Seattle that I have found for granite and quartz, BUT buyer beware…read more If you know how to cut, handle, seam, and polish edges, then this place is a good deal for you. If this is your 1st time buying or installing stone do not step into these waters. If you choose to ignore that advice, you do so at your own financial peril. I have been buying granite here for 11 years. Twice my order has both been cut correctly and ready when I showed up. Seriously, 2 times out of maybe 20. You have to measure your stone before it is loaded, inspect corners and edges. There have been a few times when I provided a template and the cuts we still off. MEASURE BEFORE YOU LEAVE. If it is wrong and you leave, they will not fix and you will not get a refund or credit. Will not. As stated, stone prices are cheap, there is little to no haggle room on the stone, but they make their profit in fabrication: the cuts. Be aware of that when you are discussing cost. There is also wide margin on their sinks, fixtures and cabinets - especially vanities. The cabinets are plywood flat packs and quality is in line with IKEA. I would advise against a cabinet purchase here, but I am a cabinet maker so I am by nature bias. They put gas the glue for a couple weeks and some people hate that smell. In summary: cheaply priced, but quality stone, zero customer service during or after the sale, and it is on you to make sure it is all correct.

Fast, friendly, propane fill in Lacey. I was in and out in mere minutes. I came in on a late…read moreweekday afternoon and popped in for a quick fill of my 5lb and 20lb propane tanks. Once I asked for a propane fill, I was directed to drop my tanks by the fill station just outside of the office to the left of the building. Once my tanks were filled up, I headed back in, paid for my propane and off I went. I appreciate the friendly and patient gentleman who helped me got me squared away with mindful intent. I noticed that there is clear abscence of propane refill reviews for this side of Lacey and I've always had great experiences with the Central Welding Supply in Seattle (4th Ave location) and figured I would drop by this location to see if I would get a similar customer experience. I was glad that I did. I am very well aware of the alternatives. I am not a fan of propane tank exchanges for numerous reasons at the big box store on the other side of the block. Nor am I a fan of going to the other locations where the employees give you the feeling that you're bothering them every time you ask for a propane fill.

What can I say? They've got the stuff you need for welding at decent prices- with student…read morediscounts. The workers are funny and sincere guys. I just wish that they'd have more smaller sizes/stuff for women on hand- they can special order things, but I prefer to try before I buy.

Online stock list so you know what they have. Extremely capable staff to help you find it among the…read moremassive selection. Easy checkout process. Plants are gorgeous and well cared for--everything I saw was a peak specimen. Prices were shockingly reasonable. If you have a landscaping project, go here first!

I've always liked this place. I think the no-nonsense name of the place is pretty on brand with…read morethe whole experience. It's very no frills, all outdoors, all about the plants, all super fair prices. If you want five sales people to be all in your face, or a sales person to "check on you" as if you are a child, this is not the place for you. It's like a plant lover introvert's heaven. You can just walk through outdoor greenhouse after greenhouse, and you are surrounded by all the plants. There is just SO much. There's maybe 20-40 of every plant, all on one grouping, so you can really peruse and get a good sense of the vibe of a given type of plant, if you are woo-woo like that, which I am. :-) There are signs to give you the essential facts of each plant, plus of course you can hop on the internet w/your cell phone and research more as you wish. There are sales people but they are few and far between which is just the way I want it. If I want help I can find someone, but mostly I want to peruse and make up my own mind. Once you know what you want you put it onto a dolly and bring it to the main building by the parking and entrance & you pay. Easy peasy. I'm sure if what you're getting was too big for you to get onto a dolly yourself they'd help. They have lots of trees and bigger things too. I heard ever since the pandemic this giant location has been open to both wholesale and retail customers, so you can disregard that ancient review saying this location was only wholesale. Now this giant location is their only location. (The photos from a yelper from 2019 are of the smaller location they no longer have.) The prices shown are wholesale but you just add 35% or whatever in your mind. The prices even with the retail markup are way cheaper than I've found in any other area nursery, which is probably he biggest reason I keep coming back. Also you can look up plant availability online on their website. Their list is not perfectly accurate or guaranteed, like they could have fewer of a plant than the list says, but it's a definite plus since I like to sit at home and research different plant varieties and plan. I don't know of any other area nursery that offers an online plant inventory list.