Absolutely terrible service. Am a student and had a membership which I thought was only for one…read moremonth. Asked the person at the desk in may to cancel, said they would and they never did. Paid over 300 dollars for 11 months of not being there because I live in Arizona and was only back for a month. Only refunded for one month. Greedy place. Terrible customer service

Paid for an entire year's membership up front and two months later my son had to move home for…read moremedical reasons. We were told we would get a refund for the 10 months not used but after several phone calls, no return calls, and finally just being ghosted all together , still no refund. Nice ethics and morals VRTX.

I almost don't want to post this because MUST is such a hidden gem. This is, by far, the best gym I…read morehave ever been to (and I have been to a lot of gyms + workout classes). - The facilities are super clean; everyone wipes down equipment and machines after they use them. - There is a ton of space and they cap membership meaning you have room to roam, don't have to wait to use equipment, and don't feel self-conscious if you want to be in a spot by yourself doing your thang. - The team is welcoming, friendly, and dedicated. You feel like you're part of a community when you go here. - Everyone is focusing on their own workouts and there's no pretentious/competitive vibes. I was visiting from out of town and wanted to get back into shape. The MUST team was really accommodating doing personal training sessions with me on a short timeline and I really appreciated it. My intake and sessions were with Chris and he was the absolute best. He consistently offered me helpful tips to improve my form and stay motivated. I only wish I could take this gym and everyone with it back to my hometown.

I was totally spoiled with my gym where I used to live and thought I'd never find another 24 hour…read moreoption with a bazillion racks and free weights. I moved to Missoula and checked out MUST and well, it was even BETTER than my old awesome gym because there were tires to flip, working bathrooms, filtered water and a cool area for stretching. Plus the aforementioned racks. No wait for a squat rack in the morning. Then the quarantine hit and the owner was cool enough to let us borrow equipment to stay in shape. It is cool that he did something for us, when his being closed was 100% not his fault. And FWIW, it is a very clean gym. If your idea of a gym is a place one goes to lift heavy things, MUST will not disappoint.

Clean facility with a good variety of equipment. Loved the sauna and steam room. Amble parking and…read moreit was empty on a Saturday evening.

the music needs to be for the people who work out there. or classic rock. not young people hard…read moregarage noise!

Best location, great view, friendly staff and great classes. This is my new favorite gym in…read moreMissoula!

From the owner: Welcome to Brio Fitness, located on the second floor of Cambium Place in the beautiful Old Sawmill…read moreDistrict. Brio is Missoula's premier personal training and fitness facility. This beautiful facility offers a first class fitness experience designed to improve every aspect of your well-being and enhance your quality of life. Join now and experience everything we have to offer. State of the art equipment, unparalleled customer service, individually designed fitness programs and much more!

I was here 5 years ago, visiting family, when it was a small bouldering gym. This place has really…read moreupped its game and i haft to show some love. Im from Sacramento with access to big gyms and bigger outdoor opportunities and i haft to say that this place checks all the boxes. First off, staff is friendly, welcoming and the amenities are great. Lead, top rope, boulder, weight area is a solid A grade. Great route setting. Grades feel on point. Enough of my praise. Give them a visit!

Unwelcoming to people not familiar with their facility or with little experience climbing. i felt…read morevery uncomfortable even asking questions and there wasn't any information available about classes or a sliding fee scale and when I asked the kid behind the counter he was very impatient and seemed annoyed and pretty stuck up to have to interact with someone below his parents income bracket.

The actual gym is amazing, but the lack of communication around charges and duplicate charges is…read morenot. I was charged for a locker for several months and then told by staff that they cancelled charging for lockers several months ago. My money was never returned for the months I was charged for a locker and did not have to actually pay. There was zero communication around the policy update. Then, a month or two later, Fuel chose to again charge for lockers. I signed up and was told I had to pay my first month while physically at Fuel. Then, the next month I was charged twice for one locker. Again, zero communication and I ONLY caught this by reviewing my payment history in the Fuel app. Once I brought it to the attention of the manager he refunded me the $10. If you choose to go here, as I said, the actual gym is fantastic, but make sure you check your payment history on a monthly basis and inquire about any abnormal charges immediately. I think that overall Fuel could do a much better job of informing its current members around policy updates.

I have been a member since Fuel Missoula opened. The staff are friendly and courteous though they…read moredo not offer assistance with workouts. My reason for leaving is the environment of the facility. The locker rooms were disgusting....gum ground into the carpet, the bathroom stalls have not been cleaned for months and the walls are covered in disgusting stains etc. The interior of the lockers are rusted, stained, dented and marred. I stopped using the showers three years ago because of the lack of sanitation. This is a good gym with lots of machines...MOST working but some sitting idle for weeks on end because they are broken. If Fuel would clean up the facility, it would be a first class gym. As it is, I am heading to Peak Fitness where the gym is much cleaner and neater.

Music was good equipment was good, price was great. The only thing I'd say is it need to be bigger,…read moreI felt too packed at some spots but they did have a ton of good equipment

This gym is great. Not much amenities but hard core lifters (power lifters and olympic trainers or…read moreathletes) do not need much so that is not a minus. This gym is as raw and real as it gets. Love the exposed rafters and concrete. I met the owner, very chill guy, he is also the main trainer there. I was only in town for a few days but he let me have a day pass and I can tell, some serious results come out of this facility. It has everything you need to get stronger.

Awesome spin class, great instructors and incredible community. Would definitely recommend to…read morelocals and travelers. I had a bad experience at another studio and was skeptical checking this place out. SO glad I did, indoor spin classes are my love language to keep me feeling happy and healthy. I did not see showers but always bring a change of clothes for afterwards, they do have changing rooms, rental shoes, waters if you don't have one as well as an energy drink and some cute retail.

This was a very fun experience to go with my girls. The staff set us up and made sure we were…read moregrouped together, and knew how to set up the bike and get clipped in. The class itself is fun and motivating and the music was great. At the end of the class they give you a cold eucalyptus scented wash cloth which really solidified my experience. Great staff, great class, and a fantastic experience.

Signed up online and got into the class 10-15 minutes before class was going to start. So I rushed…read morethere with a minute or two to spare. Was super excited to take the class, bought my pilates socks only to be rudely turned away by the guy about to teach the class. There was nothing online saying I needed to be there early if it's my first time at the studio(when I signed up for an intro class pack-should be posted) and I was treated so poorly and without any sympathy I will not be a return client. After online digging, it says theres a mandatory 15 minute intro under "policies". Would have been happy to comply if I'd known, hopefully they fix this for first time clients on the website or have kinder instructors to be given the information from.

Lagree is GREAT! The coaches actually coach, which seems like an all oxymoron, but it's very…read morecommon to have instructors that just call out arbitrary cues and or positions. The Lagree coaches give individualized and specific form, alignment and muscle engagement cues. Plus they're super friendly, these folks are legit!! Oh and the workout is fierce! Love ALL of it!

Marilyn and I stayed the night in Missoula en route from Seattle to Yellowstone. We do Pure Barre…read morein the Seattle area and thought it would be fun to do a class on the road. We had a fabulous time - a beautiful studio - great energy - very welcoming and inclusive. Molly taught an awesome class - really good/clear instructions, timing and cueing. Thank you PB Missoula!!!

Never again will I subject myself to such embarrassment trying to get in shape from an instructor…read more I've been to several Pure Barre throughout the US and was treated with respect and encouragement. However, my experience with Frances was so bad, so embarrassing, so unprofessional, I am just beside myself. Just because I'm not a skinny young lady like you, doesn't mean you can body shame me and laugh at me. I thought an instructor is there to encourage you, not subtly make fun of a slightly larger lady to other participants. Thanks for taking my already embarrassed view of myself and make it worse! You'll never get another penny from me and I recommend no one else give Frances any business. Disgusting business ethics.