Absolutely terrible service. Am a student and had a membership which I thought was only for one…read moremonth. Asked the person at the desk in may to cancel, said they would and they never did. Paid over 300 dollars for 11 months of not being there because I live in Arizona and was only back for a month. Only refunded for one month. Greedy place. Terrible customer service

Paid for an entire year's membership up front and two months later my son had to move home for…read moremedical reasons. We were told we would get a refund for the 10 months not used but after several phone calls, no return calls, and finally just being ghosted all together , still no refund. Nice ethics and morals VRTX.

Clean facility with a good variety of equipment. Loved the sauna and steam room. Amble parking and…read moreit was empty on a Saturday evening.

the music needs to be for the people who work out there. or classic rock. not young people hard…read moregarage noise!

Best location, great view, friendly staff and great classes. This is my new favorite gym in…read moreMissoula!

From the owner: Welcome to Brio Fitness, located on the second floor of Cambium Place in the beautiful Old Sawmill…read moreDistrict. Brio is Missoula's premier personal training and fitness facility. This beautiful facility offers a first class fitness experience designed to improve every aspect of your well-being and enhance your quality of life. Join now and experience everything we have to offer. State of the art equipment, unparalleled customer service, individually designed fitness programs and much more!

The actual gym is amazing, but the lack of communication around charges and duplicate charges is…read morenot. I was charged for a locker for several months and then told by staff that they cancelled charging for lockers several months ago. My money was never returned for the months I was charged for a locker and did not have to actually pay. There was zero communication around the policy update. Then, a month or two later, Fuel chose to again charge for lockers. I signed up and was told I had to pay my first month while physically at Fuel. Then, the next month I was charged twice for one locker. Again, zero communication and I ONLY caught this by reviewing my payment history in the Fuel app. Once I brought it to the attention of the manager he refunded me the $10. If you choose to go here, as I said, the actual gym is fantastic, but make sure you check your payment history on a monthly basis and inquire about any abnormal charges immediately. I think that overall Fuel could do a much better job of informing its current members around policy updates.

I have been a member since Fuel Missoula opened. The staff are friendly and courteous though they…read moredo not offer assistance with workouts. My reason for leaving is the environment of the facility. The locker rooms were disgusting....gum ground into the carpet, the bathroom stalls have not been cleaned for months and the walls are covered in disgusting stains etc. The interior of the lockers are rusted, stained, dented and marred. I stopped using the showers three years ago because of the lack of sanitation. This is a good gym with lots of machines...MOST working but some sitting idle for weeks on end because they are broken. If Fuel would clean up the facility, it would be a first class gym. As it is, I am heading to Peak Fitness where the gym is much cleaner and neater.

This is my summer drop in gym when I'm visiting home (Montana). Super great coaches. Clean. Lots…read moreof space. Everyone always makes me feel welcome. A great box for sure!

I had an awesome time with this group dropping in twice while traveling for work. Killer workouts…read moreand great coaching by, Coach Andrea. If you're traveling for work this facility has full shower and locker room capacity. Early-morning classes so you can get in get your WOD get your shower and get yourself clean before heading to work. Thanks again for the good Droppin guys!

Music was good equipment was good, price was great. The only thing I'd say is it need to be bigger,…read moreI felt too packed at some spots but they did have a ton of good equipment

This gym is great. Not much amenities but hard core lifters (power lifters and olympic trainers or…read moreathletes) do not need much so that is not a minus. This gym is as raw and real as it gets. Love the exposed rafters and concrete. I met the owner, very chill guy, he is also the main trainer there. I was only in town for a few days but he let me have a day pass and I can tell, some serious results come out of this facility. It has everything you need to get stronger.

Awesome spin class, great instructors and incredible community. Would definitely recommend to…read morelocals and travelers. I had a bad experience at another studio and was skeptical checking this place out. SO glad I did, indoor spin classes are my love language to keep me feeling happy and healthy. I did not see showers but always bring a change of clothes for afterwards, they do have changing rooms, rental shoes, waters if you don't have one as well as an energy drink and some cute retail.

This was a very fun experience to go with my girls. The staff set us up and made sure we were…read moregrouped together, and knew how to set up the bike and get clipped in. The class itself is fun and motivating and the music was great. At the end of the class they give you a cold eucalyptus scented wash cloth which really solidified my experience. Great staff, great class, and a fantastic experience.

Very straightforward, friendly and a good workout :) good price for a drop in and the studio feels…read morefancy ~

Signed up online and got into the class 10-15 minutes before class was going to start. So I rushed…read morethere with a minute or two to spare. Was super excited to take the class, bought my pilates socks only to be rudely turned away by the guy about to teach the class. There was nothing online saying I needed to be there early if it's my first time at the studio(when I signed up for an intro class pack-should be posted) and I was treated so poorly and without any sympathy I will not be a return client. After online digging, it says theres a mandatory 15 minute intro under "policies". Would have been happy to comply if I'd known, hopefully they fix this for first time clients on the website or have kinder instructors to be given the information from.