Absolutely terrible service. Am a student and had a membership which I thought was only for one…read moremonth. Asked the person at the desk in may to cancel, said they would and they never did. Paid over 300 dollars for 11 months of not being there because I live in Arizona and was only back for a month. Only refunded for one month. Greedy place. Terrible customer service

Paid for an entire year's membership up front and two months later my son had to move home for…read moremedical reasons. We were told we would get a refund for the 10 months not used but after several phone calls, no return calls, and finally just being ghosted all together , still no refund. Nice ethics and morals VRTX.

I almost don't want to post this because MUST is such a hidden gem. This is, by far, the best gym I…read morehave ever been to (and I have been to a lot of gyms + workout classes). - The facilities are super clean; everyone wipes down equipment and machines after they use them. - There is a ton of space and they cap membership meaning you have room to roam, don't have to wait to use equipment, and don't feel self-conscious if you want to be in a spot by yourself doing your thang. - The team is welcoming, friendly, and dedicated. You feel like you're part of a community when you go here. - Everyone is focusing on their own workouts and there's no pretentious/competitive vibes. I was visiting from out of town and wanted to get back into shape. The MUST team was really accommodating doing personal training sessions with me on a short timeline and I really appreciated it. My intake and sessions were with Chris and he was the absolute best. He consistently offered me helpful tips to improve my form and stay motivated. I only wish I could take this gym and everyone with it back to my hometown.

I was totally spoiled with my gym where I used to live and thought I'd never find another 24 hour…read moreoption with a bazillion racks and free weights. I moved to Missoula and checked out MUST and well, it was even BETTER than my old awesome gym because there were tires to flip, working bathrooms, filtered water and a cool area for stretching. Plus the aforementioned racks. No wait for a squat rack in the morning. Then the quarantine hit and the owner was cool enough to let us borrow equipment to stay in shape. It is cool that he did something for us, when his being closed was 100% not his fault. And FWIW, it is a very clean gym. If your idea of a gym is a place one goes to lift heavy things, MUST will not disappoint.

Marilyn and I stayed the night in Missoula en route from Seattle to Yellowstone. We do Pure Barre…read morein the Seattle area and thought it would be fun to do a class on the road. We had a fabulous time - a beautiful studio - great energy - very welcoming and inclusive. Molly taught an awesome class - really good/clear instructions, timing and cueing. Thank you PB Missoula!!!

Never again will I subject myself to such embarrassment trying to get in shape from an instructor…read more I've been to several Pure Barre throughout the US and was treated with respect and encouragement. However, my experience with Frances was so bad, so embarrassing, so unprofessional, I am just beside myself. Just because I'm not a skinny young lady like you, doesn't mean you can body shame me and laugh at me. I thought an instructor is there to encourage you, not subtly make fun of a slightly larger lady to other participants. Thanks for taking my already embarrassed view of myself and make it worse! You'll never get another penny from me and I recommend no one else give Frances any business. Disgusting business ethics.

I was here 5 years ago, visiting family, when it was a small bouldering gym. This place has really…read moreupped its game and i haft to show some love. Im from Sacramento with access to big gyms and bigger outdoor opportunities and i haft to say that this place checks all the boxes. First off, staff is friendly, welcoming and the amenities are great. Lead, top rope, boulder, weight area is a solid A grade. Great route setting. Grades feel on point. Enough of my praise. Give them a visit!

Unwelcoming to people not familiar with their facility or with little experience climbing. i felt…read morevery uncomfortable even asking questions and there wasn't any information available about classes or a sliding fee scale and when I asked the kid behind the counter he was very impatient and seemed annoyed and pretty stuck up to have to interact with someone below his parents income bracket.

As we all age, we must make our wellness in muscle strength and flexibility a priority. I could not…read morebe more pleased with my experience at Move Missoula. The staff care about you and make your workout appropriate for you!

The Move Missoula Pilates instructors really take their time to help you understand the moves and…read moreis a great experience for beginners to advanced!

The actual gym is amazing, but the lack of communication around charges and duplicate charges is…read morenot. I was charged for a locker for several months and then told by staff that they cancelled charging for lockers several months ago. My money was never returned for the months I was charged for a locker and did not have to actually pay. There was zero communication around the policy update. Then, a month or two later, Fuel chose to again charge for lockers. I signed up and was told I had to pay my first month while physically at Fuel. Then, the next month I was charged twice for one locker. Again, zero communication and I ONLY caught this by reviewing my payment history in the Fuel app. Once I brought it to the attention of the manager he refunded me the $10. If you choose to go here, as I said, the actual gym is fantastic, but make sure you check your payment history on a monthly basis and inquire about any abnormal charges immediately. I think that overall Fuel could do a much better job of informing its current members around policy updates.

I have been a member since Fuel Missoula opened. The staff are friendly and courteous though they…read moredo not offer assistance with workouts. My reason for leaving is the environment of the facility. The locker rooms were disgusting....gum ground into the carpet, the bathroom stalls have not been cleaned for months and the walls are covered in disgusting stains etc. The interior of the lockers are rusted, stained, dented and marred. I stopped using the showers three years ago because of the lack of sanitation. This is a good gym with lots of machines...MOST working but some sitting idle for weeks on end because they are broken. If Fuel would clean up the facility, it would be a first class gym. As it is, I am heading to Peak Fitness where the gym is much cleaner and neater.

A clean and joyful place to practice yoga or pilates. They have amazing teachers and different…read moretype of classes whether you want warm and slow or hot and cardio. Best studio in town!

Thank you for setting up your yoga studio right next to a law office. The hallway will forever…read moresmell like 20 years of gross human sweat that has never been properly cleaned or disinfected.

Absolutely a 5 star spot. I was traveling via motorhome recently with my boyfriend and as we passed…read morethrough Missoula we knew we were both ready for a great workout, and shower to follow. After doing some research we landed at Peak which was conveniently located in town. Our first impression was getting registered for a day pass with Dylan and another female employee whose name I didn't catch. They were beyond polite to us out-of-towners, got us our day passes, and then helped us get the lay of the land of this huge facility. It has a unique shape and layout if you haven't visited before, but once we got our bearings I was pleasantly surprised with all it had to offer. The machines were in excellent condition, there was plenty of space for all the members to get after it, and the overall facilities were extremely well maintained. I loved the placement of machines and especially all the individual cardio machines near the turf. I used Jacob's ladder for the first time, lots of other benches and machines, and cooled down on the turf. My boyfriend had quick access to a powerlifting platform and all-you-can-lift weights. The sauna was my next stop, because no ball busting workout is complete without doubling the sweat, and then for the female locker room I used an individual shower with a seat and curtain, while my boyfriend did mention the men's locker room has an open area shower. The bathroom was clean and modern, lots of locker room storage, don't forget your own lock. The facility provided towels upon request, and was equipped with several sanitizing wipe stations for cleaning machines if you care about things like that. Thank you Peak for offering a top notch facility.

I was body shamed by the front desk worker who was rude and not friendly highly don't recommend.read more

While in Missoula for work from out of state, I thought I would utilize the local Y during the…read moreevening hours after work. I was told by my local Y beforehand that as long as I had my membership card with me, I could use any Y in the US without issue. Upon presenting my card at the front desk, the kid there was unable to look up my membership back home in WA because the internet was down but let me in for free upon signing a non-liability waiver, which was fine. I found the facility to be quite dated and subpar with more modern Ys and the track was small in scale. Too many different rooms to use the machines and quite crowded to be honest. Nice clean environment otherwise.

I absolutely love going to the Y! The staff is very friendly and accommodating..without wanting to…read moresingle anyone out I do have to mention that Bill is the best !!! Despite the continued drag of the Covid-19 they are doing everything to keep the operations going.....great job and THANKS!

Clean facility with a good variety of equipment. Loved the sauna and steam room. Amble parking and…read moreit was empty on a Saturday evening.

the music needs to be for the people who work out there. or classic rock. not young people hard…read moregarage noise!