I bought my Honda NT 1100 here and these guys have been great through the entire experience before…read moreand after. Before that I got my NC 750 X and that was a great experience too. They're always upfront about the service that I need how long it might take and they don't waste my time nor money. They made my entire trade-in and purchasing experience seamless and I'm really grateful for that because of my demanding schedule. I just don't have the time for all the extra stuff and they made it smooth.

‼‼ This business has a clear pattern of responding to criticism with incoherent and defensive…read morecomments, and my situation is no different. Every time a customer questions something, their immediate reaction is to attack and discredit rather than take responsibility for their poor customer service. The fact is simple: I never tried to avoid paying. From the beginning, I asked for a clear explanation of the additional charge - a basic right any customer has. When one of the employees finally did their job and provided the correct information, I paid right then and there. I did not leave without paying, nor did I ever intend to. This was never about "lack of funds"; it was about the owner's obvious lack of professionalism and inability to properly handle a business that relies on customer service. Blaming the customer every time something doesn't go their way only shows the pattern they've created: they don't know how to handle criticism, and they would rather make up stories than accept their mistakes. ‼‼‼ I want to address the $138 labor charge you added for simply ordering parts. You did zero work on my motorcycle - no repairs, no inspection. Charging a full hour of mechanic labor for an administrative task that takes minutes is unjustified and outside standard dealership practice. No KTM dealer in NYC charges a full labor hour just to look up parts. This charge is excessive, not transparent, and it does not reflect any real labor performed. ‼‼‼

I've written before and I feel that I must write again. Yesterday at around 4pm just before the…read morestart of a big holiday I ripped the kick stand off of my road king. I called Sal and he said come on in . Since they close at 5pm I figured at least I'd be able to leave the bike inside for the long weekend. When I got there Sal, and his 2 mechanics Jose and Joe all started working on my bike. Even though it went past 5pm they never stopped working until they fixed my bike. They love fixing bikes the way I love riding bikes. It's the beginning of a great weekend and thanks to Sal and his team I'm riding. I wouldn't let anyone else touch my bike

I had a squeak coming from the back of my bike, and I called the shop and they told me to swing…read moreby. When I arrived, Sal stopped what he was doing and inspected my bike. Immediately, he noticed the belt was too tight. He didn't have time to road test it at that time but he told me how to prep the bike and come back first thing in the morning. I followed his instructions. First thing the next day, he met me and took my bike out. We didn't hear the squeak but he told me to wait so he can adjust the belt on the spot! When has a mechanic ever done the work while you watched and waited?!! It was so great that he took the time to talk things through and give me the attention we deserve. When I asked how much I owed, he shrugged and said a number that I couldn't feel comfortable without adding 50%. I highly recommend and I will never go back to the dealer again!

I need my phone unlock so I can change my 10 plus phone to my phone that is lock today can you guys…read moremake that happen.

Great place for phone repair. about 1 month ago My iPhone…read morescreen broke went there to fix it. I was hurry to go to work. They fix it for me in 20 min. I was so happy. since then my phone working perfectly! The store also offer a pawn service and have many verity of merchandise like Electronics jewelry and more.. very recommended

Met Zeus , knowledgeable, polite and listened to what I required …read more Was a very pleasant experience

These guys are not interested in getting my money I guess. I went in today and no one acknowledged…read moreme at any point. I noticed everyone was busy doing whatever they are focusing on but if a customer walked into my business I make it a point to say something. Poor customer service today . I spent 8 minutes in the store and when no one acknowledged me I left. I traveled from Long Island to check out your selection on motorcycles and scooters but I guess they are making enough money that customers walking into there store is not priority. Come on guys I walk into a dealership and I usually purchase something. After today I will definitely not recommend going here to purchase anything. Customer service is why we go to work!!!! Hope all goes well for this business but I will not be back. Peace.

I had a fantastic experience with this motorcycle shop from start to finish. The team was…read moreincredibly fast without cutting corners--they diagnosed the issue quickly, explained everything clearly, and got the work done sooner than I expected. What really stood out was how efficient the whole process was; there was no runaround, no unnecessary upselling, just honest, straightforward service. On top of that, the pricing was more than fair. It's not easy to find a place that balances quality work with affordability, but they absolutely delivered. My bike is running better than ever, and I left feeling confident that I was taken care of by professionals who know what they're doing. If you're looking for reliable service that won't waste your time or break the bank, this is the place to go. Highly recommended clutch power sports

Came here to get a tire balanced on my motorcycle and I was in and out within 15 minutes. I love…read moreshowing local places love and when they do good work or provide a great service experience I let it be know. The shop is packed with bikes in for service and some that appear to be crashed bikes. I will definitely brink by business here whenever i can't do it on my own

Cash only 9a-5p fast work, knowledgeable, friendly local mechanics, they even referred me to a…read morelocal locksmith who copied my bike key mad cheap

very friendly and courteous people. made me felt welcomed. I highly recommend …read more Will return to have them service my bike

I can go either way with this place. Kim is an experienced mechanic with a basic understanding of…read moremost motorcycles. Most of the time all of the used bikes here seem to be way over-priced, but as we all now, people love to negotiate, and I think the prices leave room for that. Everyone has a right to earn a living. You have to do your homework on some of these older bikes and learn the problems associated with certain models, however, many people shy away from great bikes simply because of high mileage. A lot of Japanese bikes can go as long as cars with mileage and still run great. Anyway if you buy here, at least you know the bike's been gone over by someone who knows what to look for.

Small shop. One guy show. I have no idea if good services are provided at Kim's Motorcycle, but I…read morewent for inspection and the guy said he was too busy and I had to go away. I would not recommend the place, as all bikes there for repair were old beat up bikes one on top of the other. So my 2012 bike would not go there for repair. Besides that the owner was not keen to please a potential customer. Not coming back there...

Great place. Fast inspection, lots of merchandise. Simple access from UES. Great staff.read more

I had an issue with a jacket I purchased and they simply don't care! Told me to call te…read moremanufacturer. Unbelievable. Stay away!

best bike mechanic around very honest.repairs on target.followed them from east 95th street to the…read morebronx.and finally to astoria.

Congratulations, you no longer have to keep searching for a mechanic, THIS is the place to go! I…read morerecently moved here from California and my 10+ year old Vespa needed some parts replaced and a full service. Their prices were very reasonable in comparison to every other place I called and my Vespa has honestly never run better. All the people I worked with were extremely kind and professional.