The service provided by 5 Star Inspection is impeccable. I highly recommend 5 Star Inspection and Bill to anyone who's looking to purchase/inspect a property in the Chicagoland area.
Bill was referred to me by my real estate agent, who had had great experience using his services in the past. After I reached out to Bill, he responded very quickly and was able to schedule an inspection within the same week. Since I have a busy day job with an unpredictable schedule, I had to adjust the appointment time a couple times, but Bill was very patient and flexible throughout the process. It seemed that he had to shuffle his original schedule a little to make it work for me.
On the day of inspection, Bill arrived at the property on time (before I did actually). He was very thorough and detail oriented throughout the inspection. He also took the time to explain what he saw to me and patiently answered all the questions I had. As the other reviewers said, Bill was very professional and knowledgeable.
After the inspection, I received a very detailed inspection report with a very clear structure, detailed account of all issues found in the property (from minor ones to major ones) and easy-to-follow pictures and marks to support. I received the report in just two days.
My great experience with Bill and 5 Star Inspection did not stop there. Bill continued to offer me one-off support well after the inspection. A couple weeks after inspection, he leveraged his own network to help me find a good foundation company. TWO MONTHS after the inspection, as I started remodeling my house, I reached out to Bill again with a question about my furnace (with very little hope that Bill might be able to help). Bill called me back in 5 minutes and spent quite some time with me over the phone to help me troubleshoot.
To summarize, I had a great experience with 5 Star Inspection, and I highly recommend it to everyone who needs an home inspection. read more