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    5 Star Auto Sales

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    2 years ago

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    Castriota Chevrolet - Brand new Colorado, ZR two

    Castriota Chevrolet

    (75 reviews)

    Charles and the team here at Castriota Chevrolet were great and very helpful in finding me my new…read moreEquinox. They definitely work hard to help you here.

    We have had multiple run-ins with this dealer's service department. It is this dealer's main…read morefailure point. Let me start by saying we have had Chevrolet products for years and absolutely love them.... A handful of these vehicles were purchased at this dealership. We have worked with various sales representatives, Sales Managers, and even the owners directly. With this mix of vehicles, we have had to go to parts on multiple occasions and I can honestly say we have enjoyed working with each of these people, I consider them to be great and I am thankful to have had the privilege to work with each of them. ----------- However, we have had very serious issues over the years with the service department. I will try to briefly outline them... 1) when I purchased my 2024 Corvette, it had been at the dealer for slightly over a year (arrived in November 2023, sold December 2024 due to recalls). I had directly asked the service manager if the car needed an oil change as the oil had been in the vehicle for over a year. His response was that since the car was inside, it would be just like the oil was still in the bottle. I contacted Mobil 1, they confirmed that regardless if the oil is in the car or bottle, one year is their life expectancy, and they recommended replacement. We did our own oil change to protect the car, dealer (service manager) refused to 2) My son's 2018 Camaro 2SS Redline, it had an issue where the car acted like it was being stolen. It went into limp mode, dash lights/AC/power windows/headlights all out, multiple warning lights. We took it to the dealer, they advised that we must have broken the wiring harness behind the rear bumper as it was cracked and allowing water into it. Automatically accusing us of damaging the vehicle, so it would not be covered under our extended warranty. We paid to have them clean it and re-assemble it - they also noted that it was being caused by LED side marker lights and a weak battery, so we replaced the battery as well. We had the car back for 2 days, it failed again, we swapped out the LED side markers, back to the factory side marker lights (note it does not require bumper removal to do this), no change. Took it back, we paid again for them to inspect and clean it. They gave an estimate of $1,500 for the wiring harness and no ETA on availability, this time however they sealed it with Dielectric Grease. That was back around June 2025 and it has not failed since, we paid for the same repair 2x before they could fix it right 3) My 2024 Corvette was due for it's 'first service' which consisted of its first dealer oil change and transmission canister filter change. The appointment was scheduled a week in advance, we brought the car over first thing in the morning. I stopped by after 4pm to see if the car was done yet. Apparently the service advisor (Kathy) had placed the paperwork on the service manager's desk so it could be assigned first thing in the morning. Instead he did ABSOLUTLY NOTHING with the paperwork, the vehicle sat at the dealer untouched the entire day. Kathy apologized and said she would have it taken care of next day, which she personally handled, and I had the car back by end of day. 4) My son needed new tires on his 2018 Camaro Redline, we found the correct tire size we wanted and attempted to order Cooper Zeon tires, the dealer did not have them as an item they could order. I showed them on tire rack that I could get them, and asked if we could bring them in to have them installed, we also wanted to do an alignment. The service advisor said it would not be an issue, so we ordered them from Tire Rack, made an appointment and brought the car in for service. The service manager said they would not be responsible for any damages to his Redline rims because we did not buy the tires from them, and wanted us to sign off on that before they would work on the car. Of course I am not going to give Chevrolet permission to treat his insanely expensive FACTORY REDLINE rims like basketballs, so we refused. 5) My daughter had a flat tire on her 2023 Corvette 2LT, seems the right rear was out of alignment, and the tire wore through the threads and belt. We attempted to have them order 2 rear tires and 2 front tires, our thought was replace all 4 and do an alignment just to resolve any possible issues. We were told they would not be able to get the rear tires for at least 6-8 weeks. I showed them were they were available at Tire Rack and I could have them delivered to the dealer in 2 days. Kathy checked with the service manager, she said she was unable to install them, saying they are not from "their supplier" Her $85,000 Corvette is completely out of service for a least 2 months for a flat tire because of this service dept

    Maus Nissan of Brooksville

    Maus Nissan of Brooksville

    (22 reviews)

    UPDATE: ironically even though the "owner claimed was removed from their harassing marketing lists…read moreI still as of today 4/10/2026 receive regular email communications. I'm not sure why they continue to reach out but ID LIKE TO BE LEFT ALONE PLEASE!!! As someone who has purchased a lot of vehicles over the years, Maus Nissan of Brooksville I can confidently say is the worst dealership I have ever dealt with bar none. In 2023 I went to this dealership and purchased a 2022 Chevrolet Camaro 2LT. What drew me to this vehicle was the competitive price listed online, so a couple of friends and I went to go see it. I brought my trade and sat down with a sales person. After I test drove the car I told him I wanted to move forward. After letting someone else demo the car in front of me while they had my approval in hand and after a few hours i reluctantly decided to move forward. Once I got into finance I was pressured into purchasing an extended warranty that I did not want in order to get a rate I more than qualified before. The whole car buying experience was stressful from the start, and you would think that would be the end of it. But no, they manage to make it worse. Within 30 days I sold the vehicle because I was not satisfied with its condition. Regardless of warranty, with how poorly I was treated I wanted nothing to do with this dealer. So I traded the car in and had to still return to get my extended warranty refunded. Fortunately that was the least stressful part of my whole interaction with them. The reason why I am writing this review is because since this purchase I have received non stop calls, text messages, and emails from people at this dealership. FOR YEARS even though I do not own the car that I purchased from them and after several times telling whoever called me to leave me alone the calls persist. The number is blocked, yet I constantly receive voicemails still. I hope whoever at Maus Nissan reading this removed my name from whatever list it is on. I am tired of being harassed. Don't ever go to this dealer, and if you unfortunately do you may need a new number and email in order to be left alone.

    Great waiting area. Refreshments…read more Clean bathrooms Greeting staff very knowledgeable. Wait times on a Saturday morning acceptable.

    Golden Oldies Auto Sales

    Golden Oldies Auto Sales

    (14 reviews)

    bought my car from this dealership about 5 months ago, and unfortunately it has been an ongoing…read moreissue ever since. Shortly after buying the car, I began experiencing problems with the traction light, then it was the engine light came on they just reset it, then it was the serpentine belt, then it was my passenger window motor, then the car started smoking really bad. Since then, I've had to bring the vehicle back multiple times for repairs, which has been extremely inconvenient and frustrating. Despite these repeated visits, the issues have not been properly resolved. I expected a reliable vehicle, especially so soon after purchase, but instead I've been dealing with constant back-and-forth and no lasting solution. What's most disappointing is the lack of accountability and urgency in addressing the problem from the sales person Tony from the Springhill location. Never returns calls back. Communication has been inconsistent, and Sam the manager in the shop in Hudson is very rude and pretty much said it's an old car you get what you get. At this point, I would not recommend this dealership to others. Buying a car should come with peace of mind, not ongoing stress and repeated trips to the service department.

    Bought a 2013 Honda CRV from Golden Oldies a week ago through Tony. Had car checked out by an…read moreindependent mechanic who found a few things wrong with the car, but Tony put me through their service at 10535 SR 52 in Hudson and happy to say, Sam and Nick and their staff were very good and put things right, all covered under their 30 day warranty. Was happy with the outcome.

    5 Star Auto Sales - car_dealers - Updated May 2026

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