bought my car from this dealership about 5 months ago, and unfortunately it has been an ongoing…read moreissue ever since. Shortly after buying the car, I began experiencing problems with the traction light, then it was the engine light came on they just reset it, then it was the serpentine belt, then it was my passenger window motor, then the car started smoking really bad. Since then, I've had to bring the vehicle back multiple times for repairs, which has been extremely inconvenient and frustrating. Despite these repeated visits, the issues have not been properly resolved. I expected a reliable vehicle, especially so soon after purchase, but instead I've been dealing with constant back-and-forth and no lasting solution. What's most disappointing is the lack of accountability and urgency in addressing the problem from the sales person Tony from the Springhill location. Never returns calls back. Communication has been inconsistent, and Sam the manager in the shop in Hudson is very rude and pretty much said it's an old car you get what you get. At this point, I would not recommend this dealership to others. Buying a car should come with peace of mind, not ongoing stress and repeated trips to the service department.

Bought a 2013 Honda CRV from Golden Oldies a week ago through Tony. Had car checked out by an…read moreindependent mechanic who found a few things wrong with the car, but Tony put me through their service at 10535 SR 52 in Hudson and happy to say, Sam and Nick and their staff were very good and put things right, all covered under their 30 day warranty. Was happy with the outcome.

My boyfriend and I had an awesome experience at this dealership. We were helped by Baja (Cristian)…read moreand Jaryd, both of whom handled our purchase, questions, and concerns with the utmost kindness and professionalism. This place was a breath of fresh air compared to other dealerships we visited previously, it was low pressure, and we left happy (and with a new car)! We can't thank them enough, and we are extremely appreciative to Maus for hiring the right people for the job.

It looks like dealership's reviews need some major updating. STAY AWAY FROM THIS DEALERSHIP! (Both…read more sales AND service). While my wife and I were considering purchasing a Nissan, (and we were not in the market right at that moment), one salesman quickly became two, and the two then became THREE, all ganging up on me, all acting like they were my new best friends, saying "We really would like to see you in a new car.," flattering me and trying to charm me into giving them a yes, all while they were trying to pit me against my wife. A TOTAL TURNOFF. I don't need three people trying to convince me to make a purchase, especially threeA desperate sales people. (I say this from he point of view of having been in sales myself, so I knew their game.) But the service department was even worse. On two separate occasions, they attempted to bully her into getting additional, very expensive service that her car did not need. She was very suspicious because they were very pushy about it, so she took her care for a second opinion at Complete Automotive, a company that has a superior rating with Yelp and will not offer a service that a car does not need. They agreed that Maus was playing games with her. On another occasion, my wife wanted one thing done for service that only an authorized dealership would be able to do. I don't know exactly what was involved in it, but while doing their work, they came up with a list of numerous additional items that they said needed to be serviced, totalling around $6000. When she refused, the woman working with her became snide and pushy, and gave he an entire list of all that needed to be done, then insisted that my wife sign each item stating that she was refusing the service, WORSE, the woman told her that they would not return my wife's keys until she signed the papers. YOU CAN'T MAKE THIS STUFF UP! The commercials make the owner of this dealership look like the nice guy next door, but it all starts at the top. We noticed this type of behavior at BOTH of their stores, one in Brooksville the other in Pasco County. If he has true integrity (which I doubt), he would fire EVERYONE at his stores, from sales managers, to sales, to service managers and service workers and start from scratch. It would be great business decision and good for PR, but when has this dealership ever had integrity? STAY AWAY FROM MAUS!