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    4th Edition Design

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    8 years ago

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    Great Blue Heron

    Great Blue Heron

    3.0(2 reviews)
    22.9 mi

    I spent 20k at Great Blue Heron on 2 buffalo ottomans, a couch, and 2 swivel glider recliners. When…read moreI finally received them 6 months later, the couch, which was not crated only boxed and shipped from Tx to MT, was destroyed from shipping. We sent it back on the truck it delivered from contacted Great Blue, and returned it on the spot. Lee was to start a new couch right away and get it shipped out asap. I didn't hear from Great Blue for months, so I text Lee to see if the couch was on it's way and he informed me he had "dropped the ball" and forgot to put the couch into production. Shocking that any business could do as poorly as Great Blue Heron did, but they win 1st prize with my family. Long story short, they could not even get the specific size of throw pillows correct. I received the wrong size and when I told Lee, he spout texted the dimensions I had chosen back at me and they were correct. Problem was the pillows I received were not the size I ordered. He told me to pack them up and send them back. Just a pathetic lack of service from this place. The cherry on top was that my refund for the couch had been "in the mail" for 3 weeks, texting again and again to the same response..."in the mail and we can send another if you don't get it!" I asked that my refund be credited BACK TO MY CREDIT CARD that had been charged almost 20K now 2 months shy of a year after placing the original order. But, they refused to credit my account. I finally had to go through my credit card company to get the charges removed for a couch I never received. I would sit on the floor before I would ever do business with these inept idiots again. Go ANYWHERE other than The Great Blue Heron Furniture!

    Great food and setting. Los Osos is getting some great restaurants. The outdoor seating is…read moreperfect for a first date or celebrating a fifty year wedding anniversary.

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    Great Blue Heron
    Great Blue Heron
    Great Blue Heron

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    Rooms To Go - Living room set

    Rooms To Go

    1.4(551 reviews)
    20.8 mi
    $$

    Let's start with the positive. My salesperson (Jose) was super nice and tried to inform me as much…read moreas possible about the Casper mattresses as he could. If it was left up to him, this would easily be a four star review. But the rest of the experience was not great. Their selection of Casper beds were scattered between the adult and children's sections of the store. I could only test trial the lowest two lines they sold (The One and The Dream) on a full size mattress. But, of course, their top of the line (The Snow) came in a king size. If you know anything about buying mattresses, the smaller the mattress the more firm it will feel. So I really couldn't get a good idea of what the mattresses would feel like in my home. The next killer were the add-ons that reminded me of sketchy furniture store tactics. Those included a $70 delivery and setup fee--not too bad in and of itself--but overkill for a bed-in-a-box. Mattresses bought direct from Casper have free shipping and returns. The same mattresses bought through Room To Go? They carry a $100 return fee--plus ANOTHER $70 setup/delivery fee if you exchange them for another product. Jose was up-front about the reason for the $100 fee--it's to compensate RoomStore for lost revenue on returns incurred by honoring Casper's warranty. He also admitted they have very few returns. I wonder why? At this point I'd had enough of the Rooms To Go hooliganism and extortion due to special terms and conditions, asterisks on everything, and additional dealer profit from outrageous fees. After all, it's a bed not a car and I can get the same thing at Costco with straightforward pricing. Also his manager kept calling Jose away with phone calls and other shenanigans, which made a simple quick experience quite protracted and wasted my time. I left with a good feeling--THAT I WOULDN'T BE BUYING A BED FROM RTG. Or anything else for that matter.

    Terrible services they tell you one thing on the phone and tell you another in person. For the…read moreprice and value that they sell their stuff they should have better communication with a customer and not say one thing one day and a different thing the next day. Horrible place know I see why they have only one start in goggle reviews but I decided to give them a shot

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    Rooms To Go - Interior Variety of Furniture

    Interior Variety of Furniture

    Rooms To Go
    Rooms To Go

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    4th Edition Design - furniture - Updated May 2026

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