I was suppose to be a new patient. I scheduled with the team for an 8am appointment. I get to the…read moreoffice just to find out that they CANCELLED my appointment & I DID NOT get a notification. I spoke with the office manager, and she claim she sent a message in some portal ... first of all, how am I suppose to get it if I'm a NEW patient?? I haven't seen anyone! And no I didn't receive a call ... her response to that was "well it was 11at night" if it was that serious, I would've made that call. (So unprofessional in my opinion) I am new to this pregnancy journey and I was hoping that I would be able to be seen at this office because I heard nothing but great things about the providers. But TRUST the reviews about the office staff. I should've known better when I walked up to the counter ON TIME the receptionist didn't even acknowledge me. This is NOT the type of place I want my first time pregnancy journey to be around. This is just my experience. Maybe yours would be different. Just don't get your hopes up.

I wanted to love coming here but every visit I just felt a little uncomfortable (mostly due to the…read morestaff, not the doctors) and postpartum I wasn't allowed to bring my baby with me. Very disappointed and won't be coming back.

LOVE LOVE LOVE Dr. Castillo always goes out of her way to make me feel as comfortable as possible…read moreand makes sure I fully understand everything that in tests and in my results. Same with the nurses they were a great. Very friendly and make sure they treat you like a friend instead of just anther patient on their list. The receptionist on the other hand was very rude to me and other patients. Very impatient and disrespectful. Her ability to perform customer service was very poor. I watched her repeatedly demonstrate rude behavior to several patients while I was waiting. A patient was hesitant to come in due to a lunch break sign posted on the door that some one had forgotten to flip. When the patient finally said excuse and poked her head in the lobby to ask if she could come in the receptionist simply looked up and snapped, "what do you think?" The poor woman was mortified, apologized and proceeded to sign in with out a word. As a woman in customer service I can agree we have bad days but there is no reason to disrespect and talk down to others.

doctor spends 5 minutes with you don't even talk and don't even talk about a solution , no lgbtq+…read more friendly

Amazing experience, so professional and willing to help. From the recetionist to the assistant to…read morethe doctor they are wonderful people who treat you right. Dr. Sotomayor is such a gentle and experienced doctor. Always feel so comfortable coming here.

He is the best doctor!! He is caring and talk to you like a father and make you learn about your…read morebody!

If I could leave a thousand stars I would. I've never felt more understood, seen, or cared for at…read moreany other healthcare center. NP Caezairoa and the rest of the staff - especially Mia - were so welcoming and warm. NP Cee is heavensent. I want to say thank you to Dr. Simone for having such great staff and being so great herself; making sure I knew she was there to help ease my mind. I really appreciate it, if only you knew my struggle. This is a blessed place, and they not only listen to you - they SEE you. I'm proud to have found my new OBGYN home today. Please come here - especially if you're seeking like minds and understood experiences.

Short story: they tried to steal $990 from me, the manager hung up on me when I was fighting it…read more When I spoke to Dr. Whitmore she admitted that I never owed the $990 but blamed it on me and never once showed remorse. Please let this be a lesson to patients to advocate for themselves and always understand their bill and insurance benefits. Long story: I was initially told the total amount billed to insurance was $3300, and I owed $2000 for my deductible and nothing else. That's fine, I understood. Received a second call today stating that I also had a 30% coinsurance so I would also owe an additional $990. They said both the deductible and coinsurance applied at the same time. That is categorically false, and any simple web search will show you that you pay your coinsurance AFTER you meet your deductible. After putting down $2000 towards my bill, the leftover is $1300, and coinsurance is 30% of that amount (only $390). I was explaining this to the manager, who was so rude, said I did not understand, and hung up on me. I proceeded to call my insurance to verify that I was correct, and they said that yes I was correct, but actually I don't even have a coinsurance. So my insurance, myself, and Dr. Whitmore went on a three way call. Dr. Whitmore said "patients don't understand insurance" in a condescending manner, and said that they only planned to charge me $2000. She said that upon verification a second time they saw I never had a coinsurance, but that I never let them explain that to me. I said that they never explained it to me because the manager hung up on me. She tried to justify this by saying I was accusing them of illegal activities. I never said that, but sounds like a guilty conscience to me. Trying to charge an extra $990 with no justification IS illegal. Even if I had a coinsurance it would have never been that amount. Dr. Whitmore showed no remorse, no apology, nothing, so the call ended pretty shortly after. I canceled my appointment immediately.

I'll start by saying, I'm a complicated patient. I'm prone to anxiety and "what-if's" which leads…read moreto a million and one questions during my appointments and even in-between. I have a history of miscarriages, so when I found out I was pregnant, the staff really took care of me. I had HCG levels checked and was reassured constantly of what symptoms to look for. I had my son with the practice in 2022 and now we're back again with baby number two. Both times they've listened to all of my concerns and addressed them right away. I don't trust many people, but I would trust Dr. Alarcon and Dr. Tagechian with my life and the life of my babies over and over again. I've seen some bad reviews about wait times, but to put in perspective, I'd rather wait 30 extra minutes to ensure that my doctors are giving me all the time I need in the room than for them to be on time 24/7 and running out of the room at the 15 minute mark. Good care takes time and they're worth waiting for.

Saw Dr Tag here for the first time back in 2021 while I was still in college. Complaints of severe…read moreperiod pain, irregular cycles, urinary frequency, fatigue and bloat. She did a basic work up (bloodwork/US) and told me I had PCOS, although I showed no physical characteristics of PCOS (now PCOM), lab work was normal. She diagnosed me based off of my ultrasound (told me I had the ring of pearls- looking back I definitely didn't, they were just normal follicles...) and due to my cycle irregularity I for sure had it. Of course she heavily pushed birth control as most GYNs do which I declined bc it makes me feel terrible. Just for background, I've always been on the slimmer side with a low bmi but hypothalamic dysfunction wasn't mentioned. I asked her if there was any chance I had endometriosis. Nope it's definitely PCOS/brushes me off. I remember pushing her on the urinary symptoms- told me to not drink caffeine but I may have interstitial cystitis and I could get a referral to her sister who is a urologist if I wanted. I was 20 at the time & in nursing school so I just went with what she told me & didn't look further into anything. A year or two later I saw a male physician there for a pap, I think his first name was Carlos. He was nice/fine. He told me he did not think I had PCOS, if I did, maybe a "touch of it". I basically let it go at this point and just figured my symptoms were normal for me. Fast forward to 2025, now working in a fertility clinic. My husband and I had been TTC for a few months with no luck so I did diagnostic testing. Ultrasound showed bilateral endometriomas. They weren't present on my scans in 2021 so I can't fault Dr Tag for not seeing them, but she completely ignored my concerned for endo when I asked several years earlier & had several symptoms. I had endo excision earlier this year (2026). Stage 4 endo was found. I obviously do not see her anymore, but really hope she takes her patients concerns more seriously now. Endo is difficult to diagnose in general but should be on the table of discussion for all OBGYNs. She made me feel silly for thinking I had endo when it turns out I was right. & no, I do NOT have PCOS. I wasn't able to advocate for myself at the time due to lack of knowledge & find it frustrating the MD I saw also did not advocate for me then either. Here's to hoping endo is taken more seriously by GYNs in the coming years.

It's been 2yrs since I was here. COVID changed a lot how you get around and see your doctor. Not…read moremuch changed since I was here in 2019. Of course now we all are in masks. The lobby has a huge picture of Dr Jackie regarding the V Queen . She's always moving and doing new things. I arrived 15 min early as requested. I checked in online which saves you a lot of time. Staff always friendly and professional. Dr Jackie always on point. She recommended I start taking Vitamin D in which I have been taking over 7yrs now. She also suggested colonoscopy. Will schedule it in the next couple of months. Had a great visit! Expecting nothing but excellent results. Her final recommendation was to be safe. Get vaccinated, wear your mask and wash your hands. See her in a year!

Dr Jackie is the OBGYN you should want for yourself and your unborn child especially if you are a…read morewoman of color! She genuinely cares and will give you tough but honest love and education on your both your physical and mental health. Been a patient since 2015.

VBA3C!!! I did it, he believed in my body's ability he was patient, he was wonderful and he…read morecares!!!! NUFF SAID!

Best Doctor ever I'm so proud to be his client he truest cares about what he does and he is as…read moreprofessional as it gets go to the hospital to hear how ppl deeply have respect for him ! He for sure is a pro in his job.

On my first visit to Dr. Barry, he proclaimed, "many have called me a genius..." The man has the…read moreworst bedside manner of any doctor I've ever met. He claimed to have cured my plantar fasciitis...said my pain MUST be coming from "somewhere else." Went to 5 other doctors and finally had to have surgery on my foot. Dr. Barry is too busy being self-important to listen to a patient's concerns or properly treat the problem. I do not recommend this doctor...PHYSICIAN, HEAL THYSELF!!

I found Dr. Barry to be a very knowledgeable and thorough doctor. He seemed genuinely interested…read morein the issues with my feet and took the time to explain the problem and treatment. I would definitely recommend him. Lynn S.