Edit: This has been resolved.
DO NOT PARK HERE. You've been warned -- I kid you not, they do not publicly advertise their full-priced parking rates anywhere.
On Monday, 8/10 I was extremely dissatisfied with my experience parking at 401 Park. On two occasions over the past two weeks, I've attempted to reach out to the General Manager to resolve this, as encouraged by the "Responses from the owner." No one ever responded.
I was under the impression that parking would be $10 validated for three hours, possibly $20 for a normal rate plus maybe another $5-10 for the additional hour. How high could it be, right? After all, your full rates aren't visible anywhere so I'm only left to assume. With the typical Boston rate for this amount of parking being $20-25, I felt as if my assumption was made in good judgment.
As you could probably imagine, at this point, I was astonished to discover that the price for my parking was a whopping $38. As a customer, I feel this is unjustifiable both in price and lack of advertising of the full rate.
In my emails that fell upon deaf ears, I requested a partial refund of my parking fee and more honest advertising of the full parking rate at 401 Park. read more