Both counter sales guys were super helpful. No pressure no problems just great customer service----Thank you

The guys have been so helpful every time I've gone in especially birdie! I recommend coming here for your jeep needs.

Great employees Been bring my vechiles here for years Always helpful Evan was nice and courteous to me and my son thank you for your help read more

Mikah, really f'ed up my truck 2022 Chevy silverado , I walked in asking for a 6 inch lift, he talked me into a 4 inch lift, after I had explained my plans of adding 35 inch tires. he insisted in a 4 inch lift. so I agreed. 1- my truck was not leveled, back sticking up, I took it back 2- still not leveled, after a second try, and now he had a serious face, like trying to intimidate me 3- and I cannot fit my 35's tires just because I listen to him on a 4 inch lift, it rubs when turning 4- yes I had a budget, but for the right things no, 5- he insisted me in buying 2 year insurance for the bushings of the lift, I thought I was on a budget? who in the heck buys that, (me) 6- He should had insisted me in buying shocks or structs, my truck hits to the metal on dips. not happy at all. I will never go back to this store or refer any one to this store read more

You would think when you k how large of a tire on Chevy Trail Boss the responses was stock. It took me 5 minutes to explain it had 2"front 1" back lift from the factory. His response said we won't recommend more then stock. So I asked so why are all these people showing 305x20 . 'They must be modified". NO he was just too lazy to look it up. When I continued to push he. Went in the back and came back again with no answers. Supposedly this is his job. So I found several websites showing larger tires than stock. American truck ...lone star Hawaiian in YouTube By the way this is not my first 4 wheeler. Actually 13 read more

4WP always does great work and I trust them completely. Work is done timely and I never have concerns once the work is done.

I had 4WP order a set of Method Wheels for my truck. I gave them the year, make and model and they ordered the wrong offset! And they won't take them back!!! can't get anymore crooked than that! stay away!! read more

2 months later and still no reply ! This is terrible customer service ! I provided pictures the whole story employees names. Replied to there original reply and nothing ! Absolutely nothing I had to set my self back because of their incompetence!!! read more

4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts - Damage caused by shocks not be reinstalled correctly - Tires Near Me - Westminster, Colorado

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Though the sales staff seems knowable, the service department is a disaster. Everything they did to my truck was not done properly and return visits were necessary. There's to many other off-road vendors to put up with their incompetence. read more

Stay away - Currently sitting on the side of the road as I write this... I brought my 2010 rubicon to 4 wheel after my last Jeep garage couldn't fix the death wobble - they replaced - 023 1) INSTALL DYNATRAC BALL JOINTS 024 2) INSTALL TERAFLEX TRACK BAR 025 3) INSTALL TERAFLEX STEERING KIT 026 4) INSTALL FOX STEERING STABILIZER 027 5) REMOVE WHEEL SPACERS 028 6) INSTALL BLACK RHINO WHEELS WITH PROCOMP TIRES (RE-USE TPMS SENSORS) 029 7) INSTALL FLASHCAL (CALIBRATE FOR TIRES) 030 8) REPLACE FRONT BRAKE PADS AND ROTORS 031 9) REPLACE REAR BRAKE PADS AND ROTORS 032 10) ALIGNMENT Took the car home, and drove to the airport in the morning - the car drifted so bad into the right lane that I almost crashed a few times - called and they said the Ball joints need to break in...this went on for a month - despite several off road trips... took it back and now Skip ahead - car is staying in its lane, after another $1500, but the battery completely died. I got it tested and they said it was the alternator - I talked to them got it ordered, and then the inevitable call - "your battery needs replaced" I said they tested the battery and it was fine, but he insisted it wasn't the alternator, but the battery - $400 later I am sitting on the side of the road car completely dead...shockingly the alternator died. Do yourself a favor and go somewhere else... Update - bought alternator from them and one they gave me had rust. Went to return / took forever as the manager just dipped out read more

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I bought a bulletproof lyft and gears and had it installed by installed by 4 Wheel Parts it was a horrible horrible horrible job day one the The truck would not track right. I took it back into them the next day to get the response of drive it for about 1100 miles so everything settles in and we'll reach just it. It started wearing the passenger front tire in a crazy way it would not drive straight when I finally took it back they addressed the things that I said that were messed up after my attitude. So I thought everything was good until I found out that a boot was ripped that they put it put in now that joint and the steering is wearing out after a month of driving it the drive shaft that I bought from them after they did some adjustments because I thought they were doing OK they put the wrong bolts into it it doesn't it doesn't stay in balance because of the wrong bolts. The response from the manager was those things are your problem not mine they do not care to hear what you say they will lie to you they will blow a smoke up your a** and make you think that you're dumb. A $15000 lift that drives like s*** like s*** and they don't intend to fix the problems that They caused they bolted the front Carrier Off to one side not even straight Just numerous things but they did wrong I wouldn't refer them to my dog to have his a** wiped. I have even more photos of the stuff that they did that they don't care about It is done they got paid it is good enough for you don't ever take your vehicle there I wouldn't even buy parts from them I cannot get any of the photos to attach read more

They worked really good on my truck and they did a good explanation of how things really worked.

Called at 9:00am (right when they opened) and the guy is obviously overwhelmed because there were already some customers walking in. He tells me I'm second in the call cue and told me I'd have to be on a short hold... I knew exactly the 5 wheels and 5 tires I was ordering and I wanted them on my Jeep as soon as possible so I decided to hold. I waited over 1 hour and 8 minutes for this knuckle head to come back on the phone and say "There's over 10 calls on waiting ahead of you, can I just take down your phone number to call you later?" So I'm thinking something wasn't adding up... he either doesn't know how to handle the phones or he lied to me when he said I was call number 2... And if he wanted to take down my number why would you make me me wait on hold over an hour? They are probably understaffed but these guys have lost my business. That's just not how you run a good business. read more

This shop not only lacks customer service. They regulate what goes on their website. Worst place to buy parts from. read more

4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts - Wrote a review for their site. Staff reviewed it and didn't want it posted. Here you go. - Tires Near Me - Westminster, Colorado

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THESE GUYS ARE CHEATING EVERY CUSTOMER!!! I have been a loyal customer of this store for 10 years and have had a 6" Fabtech lift kit installed, air bags, so many sets of tires and wheels and tons of accessories. My front tires had a bit of a shake so I called them to set an appointment to get my tires rotated and balanced. While in the waiting room, my truck was on the other side of the wall and I could tell by the sounds I heard that there was no way they balanced them and I confirmed it once I got home and crawled under my truck to see the weights Untouched, still all covered in road grime, nothing added or subtracted. I called the store and they said it must have been overlooked. I was asked though, "Sir, can I ask you how you know they weren't balanced?" Wrong question. Then he told me that I could come back in and they would only balance the two that they took from the back and put on the front. WHAT??? I was irritated at this point and offered to pay the extra amount for all 4 tires to be balanced and it was a struggle for him to say he would do it "This time" but they only balance 2 tires on every vehicle they service. I got off the phone and called 2 other 4 Wheel Parts stores to ask them what they do and both stores said they ALWAYS balance all 4. Now I'm upset. I drove to the branch to talk to Dustin, the manager. I have known Dustin for the entire 10 years dating back to when he was a counter sales guy. I stepped into his office, and he looked bothered by my presence right away. I started telling him about my concerns and he couldn't give 2 shits and made ME feel like I was the problem that was requesting something out of the ordinary. Dustin stated that they "DO THIS ON EVERY VEHICLE" Dustin has zero customer service skills and when I left the store I was so pissed that I have emailed this story to blowthewhistle@9news.com and I hope they expose the immoral business operations going on in this store. If that is what they are doing, it is wrong. I went to Discount Tire and they could not believe they only balance the front two tires. I called Big O and they said the same thing. My front tires probably had 5000 miles on them with a slight shimmy, I take it in and if they only balance the backs that were put on the front, then now I have out of balance tires with a shimmy on the back for another 4000-5000 miles. This is a safety concern AND a moral and ethical concern if they are not telling customers that they only balance two tires. I want everyone to know, if you have used this store, you have been deceitfully told that your balance happened and it either didn't get done at all, like in my case, or they have only balanced 2 tires. I bet MANY Jeep owners and lifted truck owners will be very upset considering the cost of any tire, let alone the larger tires for lifted vehicles. I went to Discount Tire, told them the whole story and I purchased lifetime rotate and balance for 2 sets of tires and wheels that I have. I have a set for summer and a full set for winter. It cost me $200.00 for 8 wheels and tires and I am currently having THEM balance my tires as I type this out. Everyone knows how important proper maintenance is for 35" tires and larger, if not properly rotated and balanced, they can wear poorly and cup and last half the life they are meant to. I hope someone reading this gives a shit and corrects this problem. I still cannot believe this happened and will never use this store again. And the results are in from my balance at Discount Tire. They added 1.5 grams to one tire, 1.8 to another, 6.5 to another and 4.3 to the fourth. Unbelievable! Thank you Discount Tire for treating me with respect and getting the job done correctly!!! Duane McDowell 303-588-6569 duaneamcdowell@gmail.com read more

"Edited" After my original post I got a phone call from the manager. Everything was very professionally handled. I got my parts that I needed exactly when they said they would come in. They took excellent care of me and kept me up-to-date on when my order was coming in and where it was at i n shipment. The excellent customer service that I received not only from the manager, but from my original sales guy was top-notch. In the words of Forrest Gump "shit happens" Thanks again for helping out!! I will be buying tires at 4WP!! Normally, I would give them a much higher rating except for this last order, they would probably get bumped to blow 2 stars. Simple order, Air Lift compressor and bags for ram 2500 pickup, easy peezy. They came in last Thursday and ordered bags for a 1500 Ram pickup. No big deal mistakes happen. They re-ordered the correct bags and were going to be in Tuesday, August 1 between 3 and 330. On August 1, at 3:15 I stop in and the order does not come in until Thursday between noon and 4 o'clock. They implied that FedEx was at fault. Reality is it's their fault for not ordering the right equipment the first time. I'm super disappointed and now it's going to cut into my weekend to put these bags on which really pisses me off. Along with driving there four different times 40 minutes one-way. I originally got a quote for some new tires as well approximately $2500 worth now I'm questioning on whether I should buy them from four-wheel parts or some other tire shop. What are your thoughts?. Personally I'm gonna shop around. Keep on keeping on friends! Normally, I would give them a much higher rating for this last order, they would probably get bumped to blow 2 stars. Simple order, Air Lift compressor and bags for ram 2500 pickup, easy peezy. They came in last Thursday and ordered bags for a 1500 Ram pickup. No big deal mistakes happen. They re-ordered the correct bags and were going to be in Tuesday, August 1 between 3 and 330. On August 1, at 3:15 I stop in and the order does not come in until Thursday between noon and 4 o'clock. They implied that FedEx was at fault. Reality is it's their fault for not ordering the right equipment the first time. I'm super disappointed and now it's going to cut into my weekend to put these bags on which really pisses me off. Along with driving there four different times 40 minutes one-way. I originally got a quote for some new tires as well approximately $2500 worth now I'm questioning on whether I should buy them from four-wheel parts or some other tire shop. What are your thoughts?. Personally I'm gonna shop around. Keep on keeping on friends! read more

Terrible service. I ended up takin my truck right next door to find out that 4 wheel parts overcharged for the work that they did not even finish in my truck. I'll never step foot back in there again. complete rip offs. read more

I stopped here a few times to shop and look at parts. I'm the Jeep guy who does the vast majority of my own work. For me, parts are parts, they can be acquired anywhere. I also give people more than 1 chance to do business with. Unfortunately, when I have visited, over a few occasions, spanning months over time, each and every visit I encounter condescending and zero customer service. Each visit has been negative. When trying to discuss different parts, the sentiment seems to be if I'm not paying them to install, I'm wasting their time. My last Jeep, I spent $20k in parts and do the work myself. Yes, some of us still exist. This store is the closest to my house which is why I've tried numerous times. In short, I leave every time without even wanting to support this business. They've lost $20k in retail sales. I have a new Jeep, went in there recently, first time in a few months, and nothing has changed. I don't understand how they are still in business or corporate hasn't made some much needed changes. Condescending, short in conversation, lack of respect for customers, and when they do engage you, you get someone who wants you to buy/install what they want you to buy. When I ask why as compared to the other parts I have researched, you get responses to the effect of "if I have to explain why you should install part x over z, maybe you should let the experts do the work. Sadly, they seem to have a crystal ball and can tell you how much experience you have, as compared to the, building customer relationships and being of service. There's a way to go about a conversation without being jerks and assuming you know everything about the guy who's standing in front of you and been wrenching on jeeps for o er 20 years. I won't return. Ever. read more

Highly do not recommend. I could go on a long tangent but I'm going to just tell you all to stay away. Seriously.

Too bad I can't do negative stars. We had a 1979 Chevy Blazer lift kit placed by 4Wheel Parts Westminster. When we picked up the vehicle, the brakes no longer worked and worked fine before taking the vehicle there. We took the vehicle back to 4WP and they couldn't repair it or find the problem. So we had it taken to a 3rd party mechanic to diagnose and fix the issue. The third party mechanic, who is a family friend and 100% trusted, said the brakes were tampered with intentionally and they were bled dry. 4WP Store Manager guaranteed they'd reimburse the mechanic for his labor and parts to fix their mistake and now they're refusing to. I have the store manager in an email stating they would do as much. They put our lives and the public's lives in danger by tampering with the brake system. Will be seeking legal action and in the meantime, everyone steer clear of this business!!! read more

Good service little mishaps. Nothing to serious. Just forgot to give me a rim cap back . They found it and going to pick it up. Jeep rides like it did stock . read more

These guys work hard to get the right parts and not just spend your money.. if all you need is simple advice or how to install they help without question, thank to them my equipment is ready for the trail.. whenever I stop in they are friendly and prices are competitive with even online companies that can't or wont answer emails ... why buy online when you have real people with real experience available to help right here see Bodie when you arrive. read more

4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts - Tires Near Me - Westminster, Colorado

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Went to 4WP local store in Westminster CO to pick up tires but was told they don't have them even though they show "in stock" at that location. No one working there, including the manager seems to know or care about getting this resolved. Had to waste a lot of time going to the warehouse to get the tires I already paid for online. Terrible customer service. Next time I will order from tire rack! read more

When my rear differential started to make weird noises, I called and was giving the short version of a full explanation exactly how these things work. Damien was very patient with me on the phone and went over several options and scenarios of what it could be and what it might take to repair it. After calling around I decided to give 4 Wheel Parts my business for the first time. I'm happy I did when they disassembled my rear axle. They found the problem and offered me several different options for repair. I went with the factory option and I was able to get my own parts from the dealership. The parts were overnighted in and I was able to bring them in the very next morning right when they opened. The way life works, though, half the shop was out sick the next day, because of one of these funky viruses that goes around and they were shortstaffed but after explaining to them how important it was to get my truck back, they worked it out, and my truck was completely repaired in four hours. Tommy who is the technician who worked on my vehicle, showed me exactly what was happening to make the noise and they did not make me buy a bunch of extra parts to get me going.. i'm definitely no stranger to repair shops and comparatively these guys are pretty dang good. We can always please everyone, but in this instance, I was 100% satisfied ! read more

Never have a been so disrespected in my whole 31 years of life being on this earth I'm disabled and I came in to ask about a bumper guard for a certain vehicle (not a Jeep)that I have and I got no help soon as I walked to the door I felt alienated and discriminated against, also everybody looked at me and didn't acknowledge me , unless you own a new Jeep they won't help you I guess... horrible customer service I'll never be back to this establishment. read more

Brought my truck in for a alignment and told him to fix anything else it needs which they did but took almost 2 weeks or simple parts. Then I drove my truck 300 miles and my tie rod end almost fell off going around a curve and I found that they forgot the cotter pin for the castle nut. Did not grease the new track bar they put in. If they can't do the simple things right then they can't do the complicated jobs right. read more

I've had part after part either fall into disrepair or break and 4WP has always had the right parts with easy instructions and friendly service. The only issue is how long the lines can get, we were there today (6/27/22) and were waiting about 30 minutes for a sway bar linkage kit. read more

I'm a Jeep owner and I've dealt with 4 Wheel Parts (4WP) many times over the years. I use their Web site for research and online shopping, but I've spent more time working with them in person at their Westminster location. There have been more than a few amazingly awesome employees there that I've worked with over the years, and there still are some great people behind the counter. They even remember me when I call instead, which is nice. If you're trying to figure out which bumpers to buy or how to do your suspension lift correctly for how you'll be driving, they're great to help you plan. They'll happily go over the options without pressuring you to buy right away. To top it all off, they'll save the information in your account so you can pick up where you left off the next time you see them. It's truly a "full service" place. Yes, it's a big chain. But it's not impersonal and they don't treat you like yet another pain-in-the-butt customer like some other chains do (think about your last experience with a big tire store chain, for example). They act like a small, local shop but they have the benefits of a big network. If you need a part, chances are they can find it in one of their national warehouses if it isn't already found locally. Though they can get their hands on almost any product and then install it for you, it's really the people behind the counter who keep me coming back. Keep up the good work! read more

I like the selection of parts available at 4wheel parts. However the prices are not the best and you can get most of the stuff on the internet. The best reason to go to a place like this is for the advice and to be able to see the parts first hand. However the people working behind the counter act like they don't care and are not eager to help. Nor do they really know the store very well. Stop hiring young kids that have little to no experience with this stuff. read more

So I did a body lift, rims, tires, and shocks through these guys and through my auto dealer. Within 3 months the tires started to wear and the driver's side shock had blown out. Took it in and the manager argues with me that the tires were my fault, rotate them more and that the truck was out of alignment and somehow that was my fault also. I left and called their reps and they apologized and rotated the tires, did the alignment and replaced the shock. One year goes by and the rear shock is leaking like a sieve, call in and guess what, 6-month warranty, nothing we will do, have a nice day! DONT GO HERE, they blame everyone else for their errors and don't care if they offend customers or not! Terrible service and even worse warranty. read more

Haven't touched my jeep in over 10 years, brought it to 4wp for an upgrade! And nothing but happiness. Wanna say big thanks to Nathan for helping me out! read more

Original had issues with ordering part and having a 6 inch lift installed, after speaking with the manager Dustin, everything was taken care of and he went out of his way to ensure my lift was completed in a timely manner. Dustin was great and extremely helpful. read more

Made a yelp account just to post how awesome this store is. The entire staff is more than friendly to help!! Another mechanic shop lost the lock to my locking lugnuts, without hesitation they helped me last minute. Came back another time after my bar pin to my shock broke (in the mountains), they gave me a loaner so I could get my Jeep back to the store, ordered the eliminator kit for me and had it installed within 48 hours. These guys are great, every single person that works here seems to really care about their customers. I drive 15 miles out of my way to take my Jeep here. You've made me a long term customer!! read more

This particular location is awful. Costumer service is non existent. Sales reps always act like they got a stick up their a&$.... and are to good to help you!!!! This was my fourth visit to this store and I refuse to go back!!!....I went two blocks down the street to another shop...I took less than 4min of tech's time to solve my issue...and they did it at no charge! Guess what...I may be visiting that shop instead from now on. Guess what 4wheel parts I am happy to pay for service....but from now on....I won't be getting any service from you! LAZY, ARROGANT staff...and every time I visited made me feel like I was inconveniencing them....I'm sorry 4Wheel parts for inconveniencing you...I promise not to do it again! read more

I was very well taken care of. I came to Colorado for the week to celebrate my birthday and as a present to myself I bought new rims for my Tacoma. I got 18x9 Method Fat-Five to replace my stock 18 inch rims on my Tacoma. They look fantastic and after they were installed which took less than an hour he told me to come back within 30 miles to re-torque them to make sure that the rims are on properly. I was also worried about any shaking or drivability problems and sure enough when I would get up to speed it would start to shake so when I brought the truck back in I asked them if they could put the tires back on the balance machine to see if any were off and they were perfectly willing and able and got me out in less than 20 minutes. They were also very understanding of my concern. I would recommend this shop to anyone. I am very happy with my purchase and the service and the ready, willing and able people at this shop. I forgot to add that the rims that I purchased were the same price as if I were to get them online. The coolest part was that the installation fee, meaning the labor for this was not overpriced at all and so in the end I paid just about as much as I would have paid if I bought them online with tax and shipping fees. read more

4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts - Sittin' pretty in Longmont Colorado. Method Fat-Five 18x9 rims. Perfect. - Tires Near Me - Westminster, Colorado

Great service and friendly staff. Prompt and also fair prices. Clean space and they have a waiting area

I would give them 0 stars if I could!...... I went in to this joke of a business to match up a single rim, so that I could get two more of the same one. These jokers were talking over me the whole time and more interested in what music was playing in the background and trying to sell me a different brand, when I specifically told them that I wanted the exact same wheel. If they would have shut up for a minute and listened to me when I told them that it was an AWC (Allied Wheel Components) 15x8 5x4.5 wheel with a 4" backspace. Instead, I got a "Oh, I never even heard of AWC". Really?! I am normally a pretty patient person, so I asked them for the next part that I needed. But, when I told the "salesman", Dustin, that I needed four struts for a 3.5" lift on my XJ he started arguing with me and saying, "you mean shocks, because struts are totally different." Pretty much making me look like an idiot and laughing at me in the process. Struts and shocks are meant to do the same thing by design. These people are not salesman, they are jokers and they do not have any understanding of the word customer service, but they are happy taking your money, even if that means selling you the wrong parts. The customer is always right! I guess I want to thank you morons for not letting me to purchase anything from you guys and for helping me open my eyes and the fact that I will never shop here or recommend them to anyone! Purchase your parts online! This will save you time and money and you will get better service to! I am in the customer service industry and I know what I am talking about. So, please for your own sake, don't be fooled and don't even waste your time going there and trying to deal with these guys because you will most likely be dissapointed and leave swearing at the counter people like I did. Also, don't think that talking with the "manager" is going to get you anywhere, as he is the ring leader of these circus clowns and I can see where his counter people get their "I know it all and everyone else is stupid" attitudes. 4 Wheel Parts Performance you make me want to puke!!!!! read more

I'm not the easiest customer to deal with... because I'm always super complicated with what I want done. Being a business Owner I can relate. It's not always the easiest to get what the customer wants out of there head. These guys are great at translating mechanic talk for me, getting me what I need and being patient as they dissect my thoughts. Much Thanks! read more

WARNING!!! Basically 4WP in Westminster, CO is a Retail store. If you know and have researched the product you're interested in, you'll be ok. I wouldn't trust the salesman they will tell you anything you want to here to make a sale. As far as the Service Department.... BEWARE !!! I installed a Long Arm Lift Kit on my Jeep and needed everything aligned and adjusted, 5 Wheels and Tires ($1200.00). After returning 2 times, basic adjustments weren't even close. Third time I left it for a week. To be safe I had the alignment double checked. Long Arms weren't adjusted, toe wasn't even close. There's no way these are "ASE Certified Professionals". They couldn't do basic adjustments. This is what they called a "Long Arm Thrust Alignment". I dealt with the Salesman named, Kirk. He totally dropped the ball and let me down. He's saying it was a misunderstanding...The manager assured me that he was very experienced in Alignments. He didnt even know what a Thrust measurement was.... After a Month, I was mentally, physically and emotionally spent. They refunded my money for the alignment and I'm back to square 1 and out $400.00 in lost wages, ect... I was an ASE Certified Technician for 20 years and have never seen anything like it. read more

Very inexperienced and unprofessional staff, who displayed a profound inability to complete simple tasks. The salesmen's lack of concern and inability to read a part number wasted hours of my day. Would not recommend to anyone EVER. read more