good people ! They treat you right! Great customer service! Been going there since they have been…read morethere!

The customer service was good but the prices are high for some mechanical fixes. Other people…read moredisagree with their front end repair diagnoses.

Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

E. Wood Local Guide·33 reviews…read moreI brought my toyota rav4 in for an oil change and to check brakes for frequent grinding when coming to a stop. I called about 5 hours later to check the status and was told oil change had been completed and waiting to check brakes. A few minutes later I was contacted that my car was ready with no problems found. He explained that there was over 60% of the pads left in the front and 80% on the rear. That would be fantastic news if the brakes didn't grind! They test drove and couldn't duplicate the problem. The problem did continue for me driving home. I appreciate they didn't want to do work that wasn't necessary, but service advisor did not care to listen to what I thought might possibly cause the noise. I explained my car had previously been in an accident and had front suspension parts replaced. I suggested it might possibly be a loose pad or calipers loose or hanging up but he blew it off as a sensor. I didn't get the feeling that my problem was worth looking at beyond checking the pads for thickness and diagnosis fee. I basically was charged 204.00 for an oil change including their 3.5% credit card use included. After using my debit card I noticed the fee so changed and wrote a check for 197.00. Maybe it's me, a little confusing thinking debit card is the same as cash (most places). They did however only refund 197.00 of the 204.00 charged. So we are back to 204.00 for an oil change (to be fair, I got my preferred oil) and to be told my brakes are great. I have had people recommend your shop to me in the past and decided to give your shop a try with my brakes issue, but will never recommend or be back. Enjoy your 7 bucks credit card fee you kept, it will give me enjoyment in telling everyone I can of my experience and waste of time and money using your business. Update: I did reach out to Doug, but after emailing back and forth I am unsure he understands my frustrations of getting my brake problem blown off. It was my understanding I was paying for a true evaluation of what is causing the grinding noise. What I received is a free tire store look at the remaining brake pads. My option is they just don't care to do anything beyond the quick and easy $$, or care to listen to their customers. I never plan to return, trust is gone.

I highly recommend this location. Danny and the staff went above and beyond to help me with my new…read moretire purchase and alignment (Road Hugger GT) for my Hyundai. I sincerely appreciate their professionalism and commitment to excellence.

I don't usually write reviews outside of food and restaurants, but Howard and his team at this…read morelocation are top notch in customer service. I came in because my front driver tire pressure sensor went off twice in one day so I took it into this Discount Tire. Sure enough, they found that my wheel had a crack which was causing the tire to lose pressure quickly. Howard pointed out to me that it was about time for a new set of 4 tires anyways since the tread was low. Since my vehicle's stock wheel needed some calls around other sources to find, he did his due diligence in trying to find the exact model. Unfortunately there weren't any available, so he gave me some options and in the end I decided to replace the rims so that they would all match. He told me the set of 4 tires would be there in 3 days (it was Tuesday so it would be there by Friday), but I wanted to wait on the wheels to deliver which were expected the following Wednesday. Howard called me today (Monday) and let me know the wheels came in early, so I went in after work to have them installed. Total time was about 30 minutes to install. I appreciate Howard and his team's genuine care for customers and providing reliable service when in a bind. I'm very satisfied with how everything went and will be back if/when I have tire or wheel issues.

Continues to disappoint, scheduled to have a flat tire repaired, even with the appointment waited…read morean hour before they even touched it, didn't put my wheel covers on properly and lost one, of course custom wheel covers, hard to recommend

Beware! I spent over $2,500 on a new radiator, hoses, and water pump at Big O's…read more One year and TWO months later....the water pump failed. When I called to find out if it was covered under warranty, I was left on hold for 25 minutes, only to have to call back later in the day. When I finally got in touch with someone, I was told that the warranty expired after one year...no exceptions. Save yourself time, money, and the hassle...avoid Big O's. They don't see customers...they see dollar signs.

Never disappointed! I went in today to get used tires for an upcoming road trip. Brandon told me I…read morestill had many miles left on my current tires and I didn't need to replace them yet. This is the kind of service you can expect when you go there. They are straight forward and I trust their experience. I have always been pleased with the quality used tires at a great price.

Bought two tires and even asked to have more air put in the one. Went a couple blocks down the…read moreroad and went in to shop. Came out and the tire was flat FLAT. Took another car back there to see about then going to fix it and they said we needed to bring the tire in! WTH?? Two women - one being a senior citizen and they expect us to be the mechanic?? They are lucky we have roadside assistance! I do not recommend this place.

I took my Honda Fit to Straightline Automotive for replacement of two damaged studs, new BFG tires,…read morebalancing and a four wheel alignment. They got me in even though I was a walk in. That was cool. I had no expectations of getting it done the same day but hallelujah! They did it right away. And it is a splendid job. I have only been there once but you can bet I'll be back.

They have been so helpful with our vehicles. We farm and are pretty rough on the vehicles. They…read morejump on our urgent issues so we are not down without a vehicle. Very friendly staff! Someone always there at the front to meet you.

Don't come here unless you want to be gaslit that they fixed your car with zero apology, attempt to…read moremake it right, or a refund for services that didn't fix the problem I came to get fixed. My 2011 Mazda 3 is having intermittent start issues when it gets hot outside so I took it in to get a free diagnosis. They tell me it's an issue with my clutch safety switch and that it would cost a couple hundred dollars to fix. I say okay naively thinking they are honorable or And of course they wouldn't charge me and not fix the issue, right? Wrong. I pick up my car, pay the bill, it starts up fine (it does sometime, it's intermittent). I drive it home. The next day I go to start my car and it doesn't turn right away. I call them to let them know. He says we did fix the issue we replaced your clutch safety switch. I tell him it's still doing the same thing, I would not have paid them anything if the problem would still persist. Mind you this is not even 3 days later. They say well maybe it's the battery. I said if it's the battery why did I just pay $200 for a clutch safety switch. He said because it was bad that I saw them test it. This is horrifically horrible service. To charge a customer $200 for a repair that does zero to fix the issue and instead of making it right they just push me off so they can keep my money. Businesses and mechanics that do this have the morals of a fruit fly. This should never happen but unfortunately it's par for the course for Plaza Tires. I'm pretty disgusted with this service. I deserve my money back. I'm also prepared to show them it's still not fixed for verification. Do not get work done on your car here. Obviously their word means nothing. I couldn't steal a $5 candy bar from Walmart without getting arrested but these people are allowed to take $200 from a family struggling to get by with impunity. Lovely.

DO NOT trust these people. They are out for money, not helping customers…read more They talked me into a credit card (originally phrased as their "payout option") and when I returned to pick up my truck, the manager was on the phone with his boss gloating about how he "sold a credit card today" To which the GM's (I assume) response was only affirming and congratulating the manager. I was definitely duped. These guys are out for money and poor service, don't waste it here.

Attentive and knowledgeable. Had answers to all my questions. Had a sense of urgency with every…read moreinteraction, valued service and information unlike some other places.

It's shocking how this business is willing to take advantage of people. My son was traveling to see…read morehis sister when his car broke down in front of Midas. They charged him $531 for an alternator from O'Reilly's (part #R110067) that costs $279. That's double the price! They also charged him $78 for a belt (K060882) that only costs $36, and $202 for the labor. In total, my son ended up paying $1,000, cause they also upsold him on a wheel alignment for 180$, which was much more than his old Chevy Malibu was worth. Any person with an ethical bone in their body would have suggested that he call a friend for help. At AutoZone, this alternator costs $180, and his stepdad, father, or a friend could have walked him through the replacement in about 30 minutes. This is a kid straight out of basic training and AIT, still waiting for his assignment to be able to buy a new car. He has been limping this one in an effort to get by until he goes full time. He is a Medic, a man who is dedicating his life to the service of saving others. I am beside myself. SHAME ON YOU MIDAS!!!!

I would highly recommend D&L Tire and Auto. I am from out of state. I had a flat tire and needed my…read moretire repaired. He was busy and could not go to my truck along side the road to fix the tire. But being a very trusting and generous man, he let me borrow all the tools I needed to take the tire off my truck myself so I could bring it to his shop for repair. Not only did he let me borrow his tools, he let me borrow his personal vehicle to drive back to my truck so I could repair the tire. There are still amazing people in the world and he is one of them. I really appreciate you and your business!!!! Thanks for your help!!!!!

Great service! We always go here for any of our tire needs and have been going here for years. When…read moreyou buy tires, comes with air free checks and fills. Highly recommend this small business in downtown Rogers.

Had a huge nail in my tire, these guys know service & quality workmanship!…read moreI'll definitely be buying tires from them soon.