Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

E. Wood Local Guide·33 reviews…read moreI brought my toyota rav4 in for an oil change and to check brakes for frequent grinding when coming to a stop. I called about 5 hours later to check the status and was told oil change had been completed and waiting to check brakes. A few minutes later I was contacted that my car was ready with no problems found. He explained that there was over 60% of the pads left in the front and 80% on the rear. That would be fantastic news if the brakes didn't grind! They test drove and couldn't duplicate the problem. The problem did continue for me driving home. I appreciate they didn't want to do work that wasn't necessary, but service advisor did not care to listen to what I thought might possibly cause the noise. I explained my car had previously been in an accident and had front suspension parts replaced. I suggested it might possibly be a loose pad or calipers loose or hanging up but he blew it off as a sensor. I didn't get the feeling that my problem was worth looking at beyond checking the pads for thickness and diagnosis fee. I basically was charged 204.00 for an oil change including their 3.5% credit card use included. After using my debit card I noticed the fee so changed and wrote a check for 197.00. Maybe it's me, a little confusing thinking debit card is the same as cash (most places). They did however only refund 197.00 of the 204.00 charged. So we are back to 204.00 for an oil change (to be fair, I got my preferred oil) and to be told my brakes are great. I have had people recommend your shop to me in the past and decided to give your shop a try with my brakes issue, but will never recommend or be back. Enjoy your 7 bucks credit card fee you kept, it will give me enjoyment in telling everyone I can of my experience and waste of time and money using your business. Update: I did reach out to Doug, but after emailing back and forth I am unsure he understands my frustrations of getting my brake problem blown off. It was my understanding I was paying for a true evaluation of what is causing the grinding noise. What I received is a free tire store look at the remaining brake pads. My option is they just don't care to do anything beyond the quick and easy $$, or care to listen to their customers. I never plan to return, trust is gone.

I highly recommend this location. Danny and the staff went above and beyond to help me with my new…read moretire purchase and alignment (Road Hugger GT) for my Hyundai. I sincerely appreciate their professionalism and commitment to excellence.

I don't usually write reviews outside of food and restaurants, but Howard and his team at this…read morelocation are top notch in customer service. I came in because my front driver tire pressure sensor went off twice in one day so I took it into this Discount Tire. Sure enough, they found that my wheel had a crack which was causing the tire to lose pressure quickly. Howard pointed out to me that it was about time for a new set of 4 tires anyways since the tread was low. Since my vehicle's stock wheel needed some calls around other sources to find, he did his due diligence in trying to find the exact model. Unfortunately there weren't any available, so he gave me some options and in the end I decided to replace the rims so that they would all match. He told me the set of 4 tires would be there in 3 days (it was Tuesday so it would be there by Friday), but I wanted to wait on the wheels to deliver which were expected the following Wednesday. Howard called me today (Monday) and let me know the wheels came in early, so I went in after work to have them installed. Total time was about 30 minutes to install. I appreciate Howard and his team's genuine care for customers and providing reliable service when in a bind. I'm very satisfied with how everything went and will be back if/when I have tire or wheel issues.

Continues to disappoint, scheduled to have a flat tire repaired, even with the appointment waited…read morean hour before they even touched it, didn't put my wheel covers on properly and lost one, of course custom wheel covers, hard to recommend

Beware! I spent over $2,500 on a new radiator, hoses, and water pump at Big O's…read more One year and TWO months later....the water pump failed. When I called to find out if it was covered under warranty, I was left on hold for 25 minutes, only to have to call back later in the day. When I finally got in touch with someone, I was told that the warranty expired after one year...no exceptions. Save yourself time, money, and the hassle...avoid Big O's. They don't see customers...they see dollar signs.

Never disappointed! I went in today to get used tires for an upcoming road trip. Brandon told me I…read morestill had many miles left on my current tires and I didn't need to replace them yet. This is the kind of service you can expect when you go there. They are straight forward and I trust their experience. I have always been pleased with the quality used tires at a great price.

Bought two tires and even asked to have more air put in the one. Went a couple blocks down the…read moreroad and went in to shop. Came out and the tire was flat FLAT. Took another car back there to see about then going to fix it and they said we needed to bring the tire in! WTH?? Two women - one being a senior citizen and they expect us to be the mechanic?? They are lucky we have roadside assistance! I do not recommend this place.

I took my Honda Fit to Straightline Automotive for replacement of two damaged studs, new BFG tires,…read morebalancing and a four wheel alignment. They got me in even though I was a walk in. That was cool. I had no expectations of getting it done the same day but hallelujah! They did it right away. And it is a splendid job. I have only been there once but you can bet I'll be back.

They have been so helpful with our vehicles. We farm and are pretty rough on the vehicles. They…read morejump on our urgent issues so we are not down without a vehicle. Very friendly staff! Someone always there at the front to meet you.

Don't come here unless you want to be gaslit that they fixed your car with zero apology, attempt to…read moremake it right, or a refund for services that didn't fix the problem I came to get fixed. My 2011 Mazda 3 is having intermittent start issues when it gets hot outside so I took it in to get a free diagnosis. They tell me it's an issue with my clutch safety switch and that it would cost a couple hundred dollars to fix. I say okay naively thinking they are honorable or And of course they wouldn't charge me and not fix the issue, right? Wrong. I pick up my car, pay the bill, it starts up fine (it does sometime, it's intermittent). I drive it home. The next day I go to start my car and it doesn't turn right away. I call them to let them know. He says we did fix the issue we replaced your clutch safety switch. I tell him it's still doing the same thing, I would not have paid them anything if the problem would still persist. Mind you this is not even 3 days later. They say well maybe it's the battery. I said if it's the battery why did I just pay $200 for a clutch safety switch. He said because it was bad that I saw them test it. This is horrifically horrible service. To charge a customer $200 for a repair that does zero to fix the issue and instead of making it right they just push me off so they can keep my money. Businesses and mechanics that do this have the morals of a fruit fly. This should never happen but unfortunately it's par for the course for Plaza Tires. I'm pretty disgusted with this service. I deserve my money back. I'm also prepared to show them it's still not fixed for verification. Do not get work done on your car here. Obviously their word means nothing. I couldn't steal a $5 candy bar from Walmart without getting arrested but these people are allowed to take $200 from a family struggling to get by with impunity. Lovely.

DO NOT trust these people. They are out for money, not helping customers…read more They talked me into a credit card (originally phrased as their "payout option") and when I returned to pick up my truck, the manager was on the phone with his boss gloating about how he "sold a credit card today" To which the GM's (I assume) response was only affirming and congratulating the manager. I was definitely duped. These guys are out for money and poor service, don't waste it here.

What a phenomenal off-road shop!! I was in Bentonville catching a concert & happened to stumble…read moreacross 4 Wheel Concepts !! Jason & his team upfront blew me away @ their customer service & their suspension knowledge !! They answered all my questions regarding suspension along w/ tire / wheel fitment on a new F-250 I'm planning on purchasing soon!! They were steering me ( no pun intended ) to the new S&B / One Up Off-Road kit that just hit the market. They said it corrects all the caster alignment issues & loose steering feel that a lot of other companies fail to address. Their knowledge is absolutely unbelievable. Even though I'm in Texas, we talked about me buying the Superduty in Arkansas, having them outfit it, & then I'll fly out & pick it up !! Stay tuned as this is going to bribe unbelievable build that I want to trust them with!! Super excited !! Final pics will be uploaded !! PS, their showroom is hands down one of the cleanest I've ever seen !! WOW just WOW. If you're in the area, just drop in & get ready to pick your mouth up off the floor !! A++++

I recently had my truck lifted and purchased new tires/wheels through 4 Wheel Concepts. We started…read moreoff the process by dropping in one day to browse. The store is very clean and is staged very well. I could easily drop several thousand dollars there. We talked to an employee and got an estimate for the lift. She gave us a website where we could browse wheels based off of the bolt pattern, size of wheel and offset. This was very helpful, because it allowed us to see all available options for our truck at once - rather than going into each tire to see if there was an option for our truck. Once we decided on the wheels, we returned to the shop to get help with the tires, and make an appointment. A different employee helped us with the tires. He gave us several options, and we chose the tire for the look/functionality we wanted. We were asked to put a $200 deposit down, which was more than fair. They got us scheduled for the next week. I dropped the truck off the night before using their convenient key drop box. My truck was originally supposed to be completed the next day, but they ended up having to keep it an extra night for the alignment. We didn't find this out until we called to make sure the truck was ready to be picked up. I am very happy with the way my truck turned out. No complaints there. I previously used another 4 wheel shop to have my Jeep modified, but they recently closed, which is how I landed at 4 Wheel Concepts. My only gripe is the customer service. Only one employee had good customer service skills. She made us feel like she wanted us to spend our money there. The other staff we have dealt with, including the owner, come across as indifferent. Several times the owner interrupted the staff who were helping us, without even acknowledging us, on multiple visits. I am old fashioned, but it is sure is easier to spend thousands of dollars in a store that makes you feel like they appreciate your business. So my verdict, go there for quality products/work, but do so understanding they aren't going to go out of their way to make you feel welcome or appreciated as a customer.

I would highly recommend D&L Tire and Auto. I am from out of state. I had a flat tire and needed my…read moretire repaired. He was busy and could not go to my truck along side the road to fix the tire. But being a very trusting and generous man, he let me borrow all the tools I needed to take the tire off my truck myself so I could bring it to his shop for repair. Not only did he let me borrow his tools, he let me borrow his personal vehicle to drive back to my truck so I could repair the tire. There are still amazing people in the world and he is one of them. I really appreciate you and your business!!!! Thanks for your help!!!!!