Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

We started using Straightline 7 years ago went we moved to Centerton. They have been amazing to…read morework with. We have had repair work done they and when a part failed they had no issue replacing the part for free! They are always polite and timely getting the service work completed. if you haven't tried them I highly recommend. You won't be disappointed!

The customer service was good but the prices are high for some mechanical fixes. Other people…read moredisagree with their front end repair diagnoses.

Quoted my girlfriend $900 for a brake job, I did it myself for $130 in parts and a little over 2…read morehours in labor. My attorney charges a better hourly rate than these weasels, if I had a lift I could do the job in under an hour.

I was in a pickle. My truck died right in the middle of 14th street. I had to push it into the…read moremedian and figure something out. I called up Fast Auto and Tire and asked if they could give me a jump. A fella named Lake came out and jumped my car right in the middle of a busy road. An absolute life saver. Thank you, Lake!

Highly recommend. They are a group of straight shooters, and as a female, I never feel spoken down…read moreto or taken advantage of because auto repair is not my "language". I am always given options, estimates are close to final expenses, and the person answering the phone is knowledgable. Don't expect sappy, overly friendly service. It's not the local spa! But you can expect super smart mechanics with extensive experience offering a fair price, who will treat you right, every time.

I am so happy to have found Jimmy's Repair Service! I drive a REALLY old jeep and don't know the…read morefirst thing about auto repair or maintanence. Over the past few years I have taken the jeep to Jimmy three times. Each time he provided excellent service, quick turn around.....and most importantly he never tries to push anything 'extra' for the vehicle. With a 20 year old car, there are a ton of things that COULD be done, but Jimmy has helped me keep the car safe and drivable....affordably! I am so thankful for a friend passing his number along!

What else can you ask? Quick, reliable, good value for the money. As a matter of fact, my old truck…read moreis DOA today, and Jimmy's is the first place I'm calling to get it back in running order again. Matter of fact, it's the only place I'm calling. Just waiting for him to call me back (it's after hours) and get the tow truck out here.

I enjoyed discussing the mechanical ins and outs of brakes, rotors, and other things with the cool…read moreguys at this shop. They explained everything thoroughly. I feel like the price was good and the work is quality. No more pulsing in the wheel when I brake.

Jeremy (and Juan) got me patched up so quickly when I had a flat tire right before I had to make a…read more2 Hour drive to Tulsa for an appointment in 2 hours. I asked and called Walmart to see if they could patch me up real quick, but they couldn't because there was a line of people. I called Midas and they got me in within minutes and swapped my tire out with the spare. So thankful, such kind men!

I was told I had to bring my vehicle here for warranty work from Preformace Auto. So I did so. They…read moredon't call you to let you know anything about your vehicle. Wes was an asshole to me for asking questions about my vehicle. I get my car back 3 days later . I'm driving back home they failed to put all of my bolts back on my metal skid plate 4 bolts missing there are 6 altogether . So it's flapping and dangling . After leaving there shop I had to pull over on the highway just to turn back around and drive back to Christian Brothers. My skid plate could have caught on something and ripped the plastic off on the bottom of my vehicle or could have lodged up underneath potentially damaging expensive components like the oil pan, transmission, transmission pan. They had to go and look around to try and find MY SKID PLATE BOLTS! Incompetence...

Good response and work but in the higher end. Was quoted over $1500 for a brake job and got it done…read morefor $500 less same day at Midus. Shop around.

I took my Honda Fit to Straightline Automotive for replacement of two damaged studs, new BFG tires,…read morebalancing and a four wheel alignment. They got me in even though I was a walk in. That was cool. I had no expectations of getting it done the same day but hallelujah! They did it right away. And it is a splendid job. I have only been there once but you can bet I'll be back.

They have been so helpful with our vehicles. We farm and are pretty rough on the vehicles. They…read morejump on our urgent issues so we are not down without a vehicle. Very friendly staff! Someone always there at the front to meet you.

I took my F150 4x4 to this tire center and spent 11 hundred dollars on tired and I needed ans…read morealignment but this shop has the most incompetent technicians I've seen in 40 years and the technician who was supposed to do the alignment was to lazy and to weak to brake the nuts loose on the tie rod end then he lied about them being rounded and he flat out was to lazy to put penatrating oil or use a cheater bar to brake loose two nuts.. if you take your vehicle to this shop one should double check to sure your not being lied to like I was and I DON'T RECOMMEND THIS SHOP TO ANYONE BECAUSE A LIER DOESN'T BELONG WORKING ON ANYONES TRUCK BECAUSE LIES TURN INTO A LOT OF MONEY. GO SOMEWHERE THAT HAS A STAFF THAT KNOWS WHAT THEY'RE DOING.

If I could give us location zero stars I would. And this review was based on a couple of visits,…read morewhich I know you are reading this and wondering why would I subject myself to multiple visits to a busted firestone location, but my lady and I used them for some previous repairs and had to keep going back to try and get them to actually fix the issues they were paid to do. They have worked on three different cars in our family and they have jacked up two of them in the process. I took the Mustang in to get the heat fixed because only the air conditioning was working, and when we got it back the air-conditioning worked but the heat didn't. I took it back a month later to have the heat fixed, and what do you know, when we picked it up the heat worked, and now the air conditioning doesn't. On top of that, they were supposed to fix an oil leak on an older model Honda Accord, which still leaks oil about as fast as it did when we first took it to them. And lastly, even the oil changes that we've had completed at this location were not entered into firestones system. So subsequently when we visited other locations to have work done, they were unable to pull up any of the work from this location. From personal experience with this location, ownership is clearly running it on a shoestring budget, because staffing is always changing with very few consistent employees from visit to visit. In general, I typically try to avoid these locations specifically for that reason. But here in Northwest Arkansas, you don't have many options. However, I would STRONGLY encourage you to find another option because this location will likely end up costing you more money and more problems.