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    Westside Collision

    4.3 (11 reviews)
    Closed 7:00 am - 5:00 pm

    Services - Westside Collision

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Westside Collision Photos

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    6 years ago

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    Review Highlights - Westside Collision

    When I walked into the front office I was greeted by Brian and he helped me complete all necessary paperwork.

    Mentioned in 3 reviews

    Read more highlights

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (5 reviews)

    I took my F150 4x4 to this tire center and spent 11 hundred dollars on tired and I needed ans…read morealignment but this shop has the most incompetent technicians I've seen in 40 years and the technician who was supposed to do the alignment was to lazy and to weak to brake the nuts loose on the tie rod end then he lied about them being rounded and he flat out was to lazy to put penatrating oil or use a cheater bar to brake loose two nuts.. if you take your vehicle to this shop one should double check to sure your not being lied to like I was and I DON'T RECOMMEND THIS SHOP TO ANYONE BECAUSE A LIER DOESN'T BELONG WORKING ON ANYONES TRUCK BECAUSE LIES TURN INTO A LOT OF MONEY. GO SOMEWHERE THAT HAS A STAFF THAT KNOWS WHAT THEY'RE DOING.

    If I could give us location zero stars I would. And this review was based on a couple of visits,…read morewhich I know you are reading this and wondering why would I subject myself to multiple visits to a busted firestone location, but my lady and I used them for some previous repairs and had to keep going back to try and get them to actually fix the issues they were paid to do. They have worked on three different cars in our family and they have jacked up two of them in the process. I took the Mustang in to get the heat fixed because only the air conditioning was working, and when we got it back the air-conditioning worked but the heat didn't. I took it back a month later to have the heat fixed, and what do you know, when we picked it up the heat worked, and now the air conditioning doesn't. On top of that, they were supposed to fix an oil leak on an older model Honda Accord, which still leaks oil about as fast as it did when we first took it to them. And lastly, even the oil changes that we've had completed at this location were not entered into firestones system. So subsequently when we visited other locations to have work done, they were unable to pull up any of the work from this location. From personal experience with this location, ownership is clearly running it on a shoestring budget, because staffing is always changing with very few consistent employees from visit to visit. In general, I typically try to avoid these locations specifically for that reason. But here in Northwest Arkansas, you don't have many options. However, I would STRONGLY encourage you to find another option because this location will likely end up costing you more money and more problems.

    Westside Collision - autorepair - Updated May 2026

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