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    4 Cats

    3.5 (4 reviews)
    PriceyArts & Crafts

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    8 years ago

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    13 years ago

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    Framing & Art Centre

    Framing & Art Centre

    2.0(2 reviews)
    2.1 km

    I have used this location before for my art and have always found them helpful. This time however,…read moremy experience was very different. I brought my print in with the frame and certificate of Authenticity on the back. When I went to pick up the print in its new frame and matting, I have to say they did a great job, looked on the back for the certificate and it was missing. When I asked about it, I was told they would get back to me. I left and was called a week later and was told I could come pick it up now. First thing I looked and the certificate was on the back of the frame now. Taped on, not in sleeve or envelope. Reason I decided to post this review is not even an apology from them for forgetting in my opinon a very important document that belongs to the print. Not at anytime did they show they made a mistake or admit it. I could have had anyone pick the print up the first time and never seen the certificate again. Would I recommend this company? Probably yes as they do good work. I however suggest to take photos of your print and any items you leave behind that you should expect back and have them acknowledge them so you are not left out in the dark like I almost was and had to return second time to pick up my art.

    I would never go back to this place again. NEVER! The owner…read moreis less than honest in my opinion and according to my experience. I bought a print from this shop for a relative. Before purchase I asked about the refund policy and was told full refund, with receipt and no damage to print. The relative I bought this print for did not like it and he attempted to return it. Well, let me condense what followed: First try at returning owner tried to convince relative to pick something else from catalogue. Relative did not like anything, again requested refund. No go. Went back again, this time the excuse was not enough money in till ($117, really?!) Was told to come back with the purchaser as he could refund purchase onto debit card with which it was purchased. So, I went back with my relative, the print (undamaged) and my debit card. Well now the excuse was his machine would not allow him to refund my debit card. He offered to send a cheque in the mail instead. Yeah! Right! How did I know the cheque would not bounce?! Exactly. He said come back tonight & I'll have the cheque here for you. I decided to cut my losses, just didn't want to deal with this guy anymore. I gave my relative the money I paid for print out of my own pocket and kept the print for myself. And, by the way, no one has called me from the store to tell me there is a cheque waiting for me. Surprise, surprise. I would never recommend this business to anyone and am considering filing a complaint with the Better Business Bureau. I gave it one star because I did not have the option of giving it no stars which is what he deserves.

    4 Cats - artsandcrafts - Updated May 2026

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